Carolina Clean

★★★☆☆

About Carolina Clean

Automotive

Automotive
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2.5 2
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I dropped of my nearly new car there on a Saturday for an internal and external cleaning because Greasy's was closed. Greasy's had done an excellent job on my other car once before. So in settling for this place, I seemed very happy with the attitude of the staff. However, when I returned to pick up my car I noticed right away that it no longer smelled new, but a little damp inside. I thought it was because of the chemicals they used to clean the carpet and was not too alarmed. My car has 3 layers of flooring (carpet, carpeted mat, and utility mat on top). I pulled out the mats and noticed that the carpet and the carpeted mats were wet. So I left them out and sprinked baking soda on the floor to kill the damp smell. Little did I know the floor was not just damp or wet, but holding water. It is like someone just poured buckets of water into my carpet. The baking soda clumped up and I had to take the car to the local vacuum to try to get out the baking soda and some of the water. I never put the carpeted mats back in, but left in the vinyl mats. I drive this car only when I am traveling, so it sits in the driveway for weeks. I got in this morning (2 weeks later) and noticed the carpet is STILL damp. Thank goodness it is winter. If it were hot outside, I would definitely have mold in my car. I am sooo angry because I try to contact the business and no one answers the phone. I plan to go there later today to voice my complaint.

1
★☆☆☆☆

I dropped of my nearly new car there on a Saturday for an internal and external cleaning because Greasy's was closed. Greasy's had done an excellent job on my other car once before. So in settling for this place, I seemed very happy with the attitude of the staff. However, when I returned to pick up my car I noticed right away that it no longer smelled new, but a little damp inside. I thought it was because of the chemicals they used to clean the carpet and was not too alarmed. My car has 3 layers of flooring (carpet, carpeted mat, and utility mat on top). I pulled out the mats and noticed that the carpet and the carpeted mats were wet. So I left them out and sprinked baking soda on the floor to kill the damp smell. Little did I know the floor was not just damp or wet, but holding water. It is like someone just poured buckets of water into my carpet. The baking soda clumped up and I had to take the car to the local vacuum to try to get out the baking soda and some of the water. I never put the carpeted mats back in, but left in the vinyl mats. I drive this car only when I am traveling, so it sits in the driveway for weeks. I got in this morning (2 weeks later) and noticed the carpet is STILL damp. Thank goodness it is winter. If it were hot outside, I would definitely have mold in my car. I am sooo angry because I try to contact the business and no one answers the phone. I plan to go there later today to voice my complaint.

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I took my vehicle here when I admired a co-worker's tires and rims. My own needed to be cleaned badly. The basic cleaning is reasonable, with several different upgrades. The guys do a good job with detailing after the wash, although it may not be excellent, I believe it is very good. They have always been polite and my expectations are met. I have recommended the car wash several times to others and return frequently.

4
★★★★☆

I took my vehicle here when I admired a co-worker's tires and rims. My own needed to be cleaned badly. The basic cleaning is reasonable, with several different upgrades. The guys do a good job with detailing after the wash, although it may not be excellent, I believe it is very good. They have always been polite and my expectations are met. I have recommended the car wash several times to others and return frequently.

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