Keffer Kia

I was so pleased with the service we received at Keffer!!! The new car process was easier than I ever imagined. Eric was an awesome person to work with. He got us an awesome deal on our new 2013 Sportage without any pressure!!
We will definitely keep our business at Keffer!

Kendall and Gillian

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Thanks to Mary and Chris on the sales team I was easily and comfortably able to find, purchase, and process everything i needed to get into a brand new kia rio in just a few days. Highly recommended to anyone in the market for a new kia or used kia

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great service, got a great value for our trade in . Recommended YES.

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Searched all over for a KIA Soul and finally found it at Keffer. Got it for a great price and rate. Staff was friendly and attentive to our needs.

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Huge thank you to Sean Craig ,Steven Miller & everyone at Keffer Kia...we just bought our Kia Soul there and LOVE IT!!! You guys are awesome!!! We highly recommend your dealership!!!!

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Hello, My Name is Bonnie and I own a 2004 Kia Rio that was purchased in 2004 from another establishment.
On August 15th at 6:15 PM, I had returned home from grocery shopping with my trunk full of groceries and when I went to use the release lever for the trunk it would not engage. I then went to the back to open it with my key & it too would not work. I then began to panic concerned of the groceries spoiling in this heat. I immediately contacted Keffer KIA of Mooresville and spoke with Crystal and I told her my situation. Crystal told me that all of the service technicians had gone home but walked into the back just to check if by chance someone was there to help me but as she suspected, they had all left for the night. She then began to find a way to help me and was walking me through steps of ways to try to get into the trunk. She then told me to bring it in and we would figure it out! I drove to the dealership and both Crystal and Miles; Sales Rep., greeted me at the car and assured me that they would get it taken care of. Miles worked until he did retrieve my groceries and then repaired the issue with both the key locking mechanism as well as the inside latch which was just stuck, while Crystal brought out a bottle of ice cold water, reassuring me that everything would be fine.
Even though I did not purchase my vehicle with Keffer KIA, their customer service went way above all expectations. I contacted my husband who is serving in Afghanistan to tell him what they had done for me in my time of need. We are both so very grateful. I told my husband that this is an awesome company, one that I myself would like to be employed by.
The Rio may have put me in a ??sticky situation? that evening, but in the 9 years of ownership we have had very, very minimal issues or complaints with that car and when we are ready for another vehicle, you bet we will be calling Miles Crovitz for that purchase.
Again, thank you Crystal & Miles of Keffer KIA for your outstanding customer service.
Sincerely grateful,
Bonnie McGowan / Mooresville, NC

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Eric and Mary at Keffer Kia were absolutely awesome! The service level and was outstanding. They both went out of their way to get me what I wanted and more. Thank you for all of your hard work!

~Jaimie G.

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My name is Jason Lineberger and I'm extremely pleased with the service I received from Eric Smith at Keffer Kia in Mooresville. Eric was extremely helpful in finding out what I needed in the price range I preffered. He was willing to give us time to think the process over and work forward to make the best deal possible. He was not pushy and was very pleasant to work with. I would recommend Eric and Keffer to others in their car buying needs.

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Huge thank you to Shaun Tate,Steven Miller & everyone at Keffer Kia...we just bought our second vehicle there and LOVE IT!!! You guys are awesome!!! We highly recommend your dealership!!!!

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Eric Smith at Keffer Kia went over and above the call of duty in 106 degree temperatures to sell me the Soul that matched my personality, needs and budget! The dealership is already a favorite of mine....I'm a return customer! Their service department is wonderfully profecient and they have always been on time with a smile! Thank you, Keffer! I will be back again and will always recommend you to friends and family.

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Jusst purchased my second Kia from Keffer Kia of Mooresville. Both times I had a fantastic experience - the salesman, Boone Parker, was great. He spent a lot of time showing us different cars and then explaining everything about them. Both Boone and Steve were the best!!

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My family and i came to Keffer Kia today and where blown away with great deals and service. Our sales Consultant was Ashely stange and she was great! Ashely had great knowledge of the cars we looked at. all the staff at Keffer kia showed great paitents today and that made car buying at Keffer Kia an enjoyable experience!

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I shopped around looking a Kia's both in Charlotte and Monroe. I called Keffer Kia and without knowing what I was quoted by the other dealers, Shannon Moore of Keffer Kia smashed the other competitors prices by 4,000 I am so grateful for going with Keffer!!! I drove off in my new 2012 Sorento that night!! Thanks again Keffer, Shannon and the staff!!! If you are looking for the best price on a new car, look no further!!!

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I just bought a KIA Sorento from Keffer KIA in Mooresville. I would like to thank Tonya, Casey and Steven for making my car buying experience fun and easy!!! I have already recommended them to friends and coworkers!!

Misty Gillman

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Thank you so much to both Shawn Tate and Steve Miller. Both went above and beyond w/ the purchases of both of my Souls from the dealership. There was one discrepancy, but when pointed out, was quickly corrected!! Thank you to the dealership for all of the care and concern when they found out my first Soul had been wrecked. Thank you for all of the effort to get me back into a car I love to drive!!!

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Keffer Kia did a fabulous job in answering our many question, great pricing and assisting with our Trade In. We worked with Ashley, Shannon and Sales Mgr Chris. I would recommend this dealership to all my family and friends with a new or used vehicle.

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Stopped by the dealership as they were closing and Greg took the time to show the vehicle after hours anyways. He was defiantly the best salesman I have ever dealt with. He showed the car in full detail, even compared to all other cars that were simular. His knowledge of the car market was A+. Will defiantely be coming back over and over. Also, will let everyone know where to come get world class customer service.

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Everyone at Keffer Kia was friendly, knowledgeable, and best of all, low-key--no high pressure to buy. Mike Taylor, (reminded us of Ron White, the comedian) our salesman, worked with us to be sure we got the right vehicle for our needs. Chris Fann, Sales Manager, gave us a very fair deal and was easy to work with providing us with options. While we there we met two other customers who owned three Kias and they highly recommended Keffer Kia over all other Kia dealerships.

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Came back to Keffer Kia for the second time, ready to purchase a new Kia Sorento. We decided to come back because they had the best deals and awesome customer service!!! Chris Fann remembered us from our first trip in over Memorial Day weekend, and has been eager and willing to help us every step of the way in purchasing our new vehicle. Our sales representive was Tonya Connor and she was an absolute delight to work with during this process. She is very knowledgable in her profession! Had a great time today purchasing our new Sorento!!!

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Found a really nice used Civic online we wanted to test drive. Called with questions about the vehicle and got really nice help from a man named Darren. Told him we were going to come test drive it so he pulled it off the lot for us to try. We fell in love with it. He worked really well with us and our budget concerns to try and get us the best deal possible. Service has been great and the dealership as a whole is very impressive. Definitely would recommend.

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What a great car buying experience. Sean Craig was friendly and low pressure. They had much better inventory than Folgers and Gerry Wood. Best place in region to buy a new Kia. I've been to all the Kia dealers in the area and this one stands out

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Was extremey please with our sales person. Shannon Moorre was very helpful and a very pleaseant person to be with. Have recommened him to my sister and she will be cooming to see him asap. Have bought several cars in the past and have had the best experience at Keffer Kia. I didnot have to wait for six hours to9 get answers. Would recommenend Keffer Kia to all my friends and co-workers

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I was in the market for a new Optima and I went to three different dealers before I went to Keffer Kia in Mooresville NC. When I arrived there I was greated with a great personality and a huge smile by Shannon Moore. He was very knowledgeable about there inventory and what I was looking for. I think it was 100 degrees that day and Shannon walked me inside the cool building and went and pick out the car I was looking for and pulled it up the building with the ac blowing cold and when we left we took a nice test drive about twenty minutes not just around the block. I have to say the whole crew was very laid back but professional. It was the best buying experience I have ever had. If you are looking for a new or a preowned vehicle I recommend Keffer Kia as your one stop shop.

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My experience at the dealer shop was very disappointing. I was looking for used car, which I actually bought. But the experience after that was one which not only deserves poor review but also as a caution to future buyers.

I understand when buying a used car, risk is all buyers. But dealer must be honest enough to own up to the fact that buyer can't possibly check and confirm each and everything in a vehicle. Dealer can as they inspect and ready the vehcile for sale.Credibility and Honesty comes in play and this clearly shows this to be lacking at Keffer.

I found that Keffer had serious gap here. When I bought the car and drove it home, I found all floormats completely missing from the vehicle, when I removed the paper mats. I fully expected them to be there or atleast Keffer should have told me that they are missing. But to my surprise, they turned it on me. Keffer claimed, it was my mistake that I didn't check and they won't fix my mistake and it is to be expected in a used car. I found this to be very rude and unprofessional. Even though it's only couple of hundred dollars to get new floormats, but I was disgusted with the attitude their used car manager showed.

Yes, one doesn't buy cars daily. But this experience has left no doubt in my mind that Keffer dealership is not the one with whom to do business. I regret I went 80 miles away to buy a vehicle and what a nightmare it turned out to be. Trust me, one bad experience ruins it all and this was the one.

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0 out of 1 people found this review helpful.

I have been researching the optima and fell in love with it, I first went to kia of gastonia and left very upset due to the treatment i received, I went to Keffer Kia and was treated like family, I love my new Optima and Keffer kia

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1 out of 1 people found this review helpful.

Sean Craig was a great salesman to deal with. He was very helpful, nice. It was such a pleasant experience to deal with this dealership.

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1 out of 1 people found this review helpful.

Richie Carter is a top rate salesman. He knows his product and knows how a person wants to be treated. I felt like one of the family while working with him. Thanks for the experience.

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1 out of 1 people found this review helpful.

I have found a wonderful dealership and a wonderful salesman in Richie Carter. He was considerate, attentive, and very hard working. He truly is a great salesman and person. Thanks for the great experience.

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1 out of 1 people found this review helpful.

I have to say a big thank you to Richie Carter for helping me get into the vehicle I wanted. Your the best when it comes customer service and ethics. Who would have thought an honest salesman still existed. Keep up the good work.

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a very Big Thanks to the Staff at Keffer Kia and the great enthusiasm of Richie Carter. You are truly good at what you do. Not only do you sell a great product, but you represent it well.Thanks for the honesty and no b. we will be back

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Thanks to the most friendly, honest and trustworthy Dealership and salesperson in Keffer Kia and Richie Carter. You both have gone above and beyond and I just wanted to say we are very Happy and will recommend you guys and only you.

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It's refreshing to meet and do business with an honest, easy going and trustworthy car salesman. I just want to say thank you to Richie Carter and Carrington for making my car buying experience worth while. You guys are the best.

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I had a great experience at Keffer Kia. I had always been uneasy about dealing with salesmen because in my past experiences they were always very pushy and didn't seem to have my best interest in mind. I'm glad to say that has now changed after meeting Richie Carter. Richie was honest, patient, and genuine. Thanks Richie and Keffer Kia!

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After reading all these other reviews, I have to agree 100%. Go see Richie Carter at Keffer Kia and I promise you won't be disappointed. I loved the bell ring.

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Richie Carter is the best when it comes to helping you buy a car. He's honest and straight forward and puts the customer first. I would buy a car from him anywhere and tell all my friends that he's the man to see when in need.

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Keffer Kia is a top notch dealership. They made an excellent choice when they hired Richie Carter, who sold me my three vehicles. From the General Manager to the finance offcer, to service, this dealership know exactly what customer service means. I highly recommend this dealership to others and to my friends.

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Great dealership. More than willing to help you with anything you need. If you are looking to buy a car this is the place to go. If you want the best salesman you need to see Richie. You will not find a better person. Thank you everyone. I love my car.

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I love my SX Sorrento.Thanks to Richie Carter and Keffer Kia for surpassing all my expectations and wishes during my car buying experience. Will always recommend him and the dealership because they are the best and they care.

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My wife, kids and I want to thank Richie Carter and Keffer Kia for giving us the best car buying experience we could ask for. PS: save the bell, we'll be back soon.

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Richie Carter (the crazy Jamaican) made my car buying experience the best ever. He was respectful and very helpful. I will come back again and again. He's the best.

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Thanks to Richie Carter for getting me more than I thought was possible. In all my years of purchasing cars, I've never had such a pleasant experience. He was honest and up front from the begining and I appreciated it. Thanks to Keffer Kia and that crazy Jamaican.

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My husband and I went to several dealerships while car shopping. We were recommended to Keffer Kia and salesman Chris Baas through a friend of ours. We were very lucky to get that recommendation and we will continue to recommend to others as well. Still loving our Sorrento by the way.

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I purchased a new vehicle at Keffer Kia. Thanks to Richie Carter, I had the best experience ever. He was very personable and made me feel relaxed. I came away with a better deal than expected, and got the car I wanted. Thank you Richie and Keffer Kia. I will recommend Richie to all my friends and family.

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I don't normally write reviews but Keffer Kia is totally worth it. I love my Kia and would recommend to ask for Chris Baas when shopping, but everyone there is very curtious and helpful. 5 stars!

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Ritchie Carter is my contact here that I highly recommend to anyone looking for a salesperson that leaves gimmicks behind. He is one of the first people I've contacted that honestly seemed to be looking out for my best options. Highly recommend!

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I would refer anyone to Keffer Kia. I recently purchased a 2011 kia Soul and my expirence could not have been better. I had Daniel Decicco as my sales person. He was friendly and a just a great guy all around. If i was able to go back tomorrow and buy a new car I would definantly ask for him. He made the process simple and easy. THANKS DANIEL :)

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Just wanted to say thanks to Richie Carter ( the crazy Jamanican) and the keffer kia staff for allowing me and my family to be proud owners of our new Sorento. It is the best purchase we have made in a while, and thanks to you Richie for making it so easy and smooth. We will be back Mon.

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My salesman at Keffer Kia is why I bought my car there; Richie Carter. Best I've worked with in 40 years of driving; great guy, great follow up, and made sure I had every thing I needed from the dealer to be happy. Richie Carter and Keffer Kia are recommended highly to all I know.
David Harris
Mooresville, NC

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I have puchased many vehicles in my years. I have never been treated better by a warm an inviting staff like Keffer Kia. It was a very quick process (which my time is limited). They also made it very exciting, I got to ring a bell and everyone clapped and made it a celebration. I was very suprised and excited.

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I purchased a new KIA from the staff at Keffer Kia for my wife & a used car for my self, becasue the salesman,salesmanager
& the GM treated my wife & I very professionally. We felt like there honesty and sincerity was for real. I had NO intentions of buying two cars but they made the difference. The Ford, Chevrolet, Toyota & Honda personnel have a lot to learn about working with people. This was the best buying experience we have every been through. They have a great staff!

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