Rosamund Dry Cleaners

★★☆☆☆
  • 154 Morrisville Square Way

    Morrisville, NC 27560

    Map & Directions
  • 919-469-2154

About Rosamund Dry Cleaners

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Personal Services
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Christina Graham Alterations

210 S Main Ave Bolivar, MO

1.6667 3
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Terrible customer service. Brought a dress in to have the zipper replaced. Paid $20, took the dress home, and discovered the zipper had not been replaced. Took it back and asked for a refund. They asked for a second chance. TWO months after originally dropping off the dress, they still had not replaced the zipper and they still had my $20. I asked for a refund and they refused. I asked for the owner's name...refused. I submitted a better business bureau complaint, and they never responded. I was surprised that they did absolutely nothing and still kept my money. How can such a company stay in business?

1
★☆☆☆☆

Terrible customer service. Brought a dress in to have the zipper replaced. Paid $20, took the dress home, and discovered the zipper had not been replaced. Took it back and asked for a refund. They asked for a second chance. TWO months after originally dropping off the dress, they still had not replaced the zipper and they still had my $20. I asked for a refund and they refused. I asked for the owner's name...refused. I submitted a better business bureau complaint, and they never responded. I was surprised that they did absolutely nothing and still kept my money. How can such a company stay in business?

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I paid for a repair to a garment. After I got home and unwrapped all the plastic, I realized the garment was unchanged. I returned to the store and asked for a refund of my $20. They refused. I couldn't believe it. I filed an official complaint with a local biz bureau, yet the company never even bothered to respond.

I have never experienced a company that did absolutely nothing with an unhappy customer...they took my money and offered nothing in return. Please don't reward them with future business.

0
★☆☆☆☆

I paid for a repair to a garment. After I got home and unwrapped all the plastic, I realized the garment was unchanged. I returned to the store and asked for a refund of my $20. They refused. I couldn't believe it. I filed an official complaint with a local biz bureau, yet the company never even bothered to respond.

I have never experienced a company that did absolutely nothing with an unhappy customer...they took my money and offered nothing in return. Please don't reward them with future business.

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I have gone there with items to be altered, and each time, the clothing wasn't ready when the lady (owner?) said it would be. For drycleaning, the place is fine, but if you want timely alterations, go elsewhere.

PROS: Good job
CONS: Alterations not done on time

3
★★★☆☆

I have gone there with items to be altered, and each time, the clothing wasn't ready when the lady (owner?) said it would be. For drycleaning, the place is fine, but if you want timely alterations, go elsewhere.

PROS: Good job
CONS: Alterations not done on time

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