Firestone Complete Auto Care

★★★☆☆
Complete Auto Care Since 1926
  • 202 4th St N

    Fargo, ND 58102

    Map & Directions
  • 701-491-7941

About Firestone Complete Auto Care

Details
3.0 2
Hi! Sign in to let us know how Firestone Complete Auto Care was?
Write a Review
.

Terrible!!! I'll avoid them like a plague. I went there today at 10 to get a full set of tire change and got a very lousy job done at around 3 (it was Saturday and they close at 3). I had an appointment at 1 but these people called me and asked if I could get my car to them earlier so it'll be easier for them - so I left my car with them at 10. Kept calling every 90 minutes and every time they said they're working on my car. I went ahead and visited the store to see what's going on and found out they're actually working on it (2.30). And they said they wont be able to do the wheel alignment test as they're closing at 3. WOW!!! 5 hours are not enough for you guys???

Their competitors claim to install new set of tires in an hour where they took 5 hours to do a lousy job. I don't know even about the tire cause they DONT EVEN LOOK BRAND NEW. Last time, I changed my tire, they looked all black and shiny but these people gave me something that doesn't look brand new while I paid in full. They even charged me extra for a tire that I wanted to keep as spare from old set.

Online quote was 368 and I end up paying 432 (I had an extra for $20 oil change and they charged for the spare tire I wanted to keep). Ok, guys - good luck with your business. I am going to stay here in Fargo/Moorhead for another couple of years at least (until I graduate) and I am not coming back again. Thanks for everything!

1
★☆☆☆☆

Terrible!!! I'll avoid them like a plague. I went there today at 10 to get a full set of tire change and got a very lousy job done at around 3 (it was Saturday and they close at 3). I had an appointment at 1 but these people called me and asked if I could get my car to them earlier so it'll be easier for them - so I left my car with them at 10. Kept calling every 90 minutes and every time they said they're working on my car. I went ahead and visited the store to see what's going on and found out they're actually working on it (2.30). And they said they wont be able to do the wheel alignment test as they're closing at 3. WOW!!! 5 hours are not enough for you guys???

Their competitors claim to install new set of tires in an hour where they took 5 hours to do a lousy job. I don't know even about the tire cause they DONT EVEN LOOK BRAND NEW. Last time, I changed my tire, they looked all black and shiny but these people gave me something that doesn't look brand new while I paid in full. They even charged me extra for a tire that I wanted to keep as spare from old set.

Online quote was 368 and I end up paying 432 (I had an extra for $20 oil change and they charged for the spare tire I wanted to keep). Ok, guys - good luck with your business. I am going to stay here in Fargo/Moorhead for another couple of years at least (until I graduate) and I am not coming back again. Thanks for everything!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I have greatly enjoyed going to this store to have the guys help me when i was in a jam! They were honest and helpful when i needed parts and they explained everything to me.

5
★★★★★

I have greatly enjoyed going to this store to have the guys help me when i was in a jam! They were honest and helpful when i needed parts and they explained everything to me.

Was this review helpful to you?
Ratings_icons Ratings_icons

 

Wait, you're the expert.

If you've been to or used Firestone Complete Auto Care, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review