Edelweiss German Restaurant

★★☆☆☆

About Edelweiss German Restaurant

Categories
  • Restaurants
  • German Restaurants
2.0 1
Hi! Sign in to let us know how Edelweiss German Restaurant was?
Write a Review
.

Edelweiss has pickup service which we have utilized several times. Fantastic food! No complaints here! They have fantastic schnitzel, wurst, fab potatoes and delightful desserts. They have several booths of which you feel like you are sitting in a giant barrel-cozy!

However, the *one* time we decided to take our mothers to actually eat there, it was a disaster! Our waitress forgot to care for us numerous times, while the whole time complained to *us* how she was "sooo busy" with a party in the back.

I must say we did not care to hear this, well, whining. I guess she figured this was an excuse for her poor service. She also knew nothing of the food. Annoying in an ethnic restaurant I assure you. The food was cold by the time it reached us. *sigh*

We (hubby, baby, myself) gave it another try a few weeks later, making sure NOT to get the same waitress. Different waitress, but same service! She did not tend to us unless we flagged her down, she brought bread to another table that needed a refill whereas we had not even gotten bread at all! Our orders had not come though yet, (as that took forever to get her to our table so we could even place the order) so upon witnessing this, we just got up and left. We are sure she did not even notice we were gone for at least another 20 mins. Maybe.

I wonder if they owners, who try so hard to bring us excellent German food, know how unsatisfactory their staff is! We have talked to others who have received the same treatment. Sad really. We have not returned since.

2
★★☆☆☆

Edelweiss has pickup service which we have utilized several times. Fantastic food! No complaints here! They have fantastic schnitzel, wurst, fab potatoes and delightful desserts. They have several booths of which you feel like you are sitting in a giant barrel-cozy!

However, the *one* time we decided to take our mothers to actually eat there, it was a disaster! Our waitress forgot to care for us numerous times, while the whole time complained to *us* how she was "sooo busy" with a party in the back.

I must say we did not care to hear this, well, whining. I guess she figured this was an excuse for her poor service. She also knew nothing of the food. Annoying in an ethnic restaurant I assure you. The food was cold by the time it reached us. *sigh*

We (hubby, baby, myself) gave it another try a few weeks later, making sure NOT to get the same waitress. Different waitress, but same service! She did not tend to us unless we flagged her down, she brought bread to another table that needed a refill whereas we had not even gotten bread at all! Our orders had not come though yet, (as that took forever to get her to our table so we could even place the order) so upon witnessing this, we just got up and left. We are sure she did not even notice we were gone for at least another 20 mins. Maybe.

I wonder if they owners, who try so hard to bring us excellent German food, know how unsatisfactory their staff is! We have talked to others who have received the same treatment. Sad really. We have not returned since.

Was this review helpful to you?
Ratings_icons Ratings_icons

 

Wait, you're the expert.

If you've been to or used Edelweiss German Restaurant, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review