Computers To Go

★★★☆☆
  • 2340 Cornhusker Rd

    Bellevue, NE 68123

    Map & Directions
  • 402-293-9568

Computer & Internet Services

Computer & Internet Services
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2.5 2
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I am disappointed in Computers to Go.

As an IT professional I have been a loyal customer since moving to Bellevue two years ago. I go to them for all parts and advanced work. Last month, I purchased a laptop hard drive. 3 days later I attempted to return it (still in the sealed package and box?never used) because I found another HD in my scrap pile that I could use. I was turned away by the owner (same person I purchased the drive from only days before) because I did not have the receipt. I was unable to find the receipt until today (4 weeks later) only to be turned away again by the same associate because of the four week time lapse. I explained the details of this purchase but it was no use.

I give my business to the small business owner because I feel my business is appreciated. I could get the products for less online or at ALL of the major retail stores, but I see the added cost as buying personalized customer service. I am sure some of you shop here to support local business as well. I urge you to seek a store that will make an effort to provide customer service to the people who shop there.

Don??t tell me that you can??t return a product due to store policy when you are the owner. I feel that the owner was trying to avoid some elaborate scam that I was trying to pull off with my returned HD.

Make no mistake; customers to this store are not valued any more than if you were to walk into best buy. I am disappointed in their customer service and I will not be giving my business to this store again? over the return of an $84 hard drive that is still in the original package.

Thanks for the wake up call Computers to Go.

2
★★☆☆☆

I am disappointed in Computers to Go.

As an IT professional I have been a loyal customer since moving to Bellevue two years ago. I go to them for all parts and advanced work. Last month, I purchased a laptop hard drive. 3 days later I attempted to return it (still in the sealed package and box?never used) because I found another HD in my scrap pile that I could use. I was turned away by the owner (same person I purchased the drive from only days before) because I did not have the receipt. I was unable to find the receipt until today (4 weeks later) only to be turned away again by the same associate because of the four week time lapse. I explained the details of this purchase but it was no use.

I give my business to the small business owner because I feel my business is appreciated. I could get the products for less online or at ALL of the major retail stores, but I see the added cost as buying personalized customer service. I am sure some of you shop here to support local business as well. I urge you to seek a store that will make an effort to provide customer service to the people who shop there.

Don??t tell me that you can??t return a product due to store policy when you are the owner. I feel that the owner was trying to avoid some elaborate scam that I was trying to pull off with my returned HD.

Make no mistake; customers to this store are not valued any more than if you were to walk into best buy. I am disappointed in their customer service and I will not be giving my business to this store again? over the return of an $84 hard drive that is still in the original package.

Thanks for the wake up call Computers to Go.

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The store is small and they tend to be high on prices. I used to refer people out here based on reviews from a friend but after i had asked them some questions about customer systems i decided not togo with them.

3
★★★☆☆

The store is small and they tend to be high on prices. I used to refer people out here based on reviews from a friend but after i had asked them some questions about customer systems i decided not togo with them.

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