Slumberland Furniture

★★★☆☆
It's a good life.
  • 1900 Center Drive

    Norfolk, NE 68702

    Map & Directions
  • 402-371-6838

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If I could, I would give this company ZERO stars. About 1.5 years ago, I went to Slumberland to purchase a sofa and loveseat with a budgeted amount provided to me by my parents for new college furniture. I told the sales clerk I wanted something comfy and he directed me to the "Heights Collection." I ended up purchasing two pieces. DO NOT PURCHASE FROM THIS COLLECTION!! In less than a month, the cushions began sinking in and my furniture looked as if it was 15 years old! My father even commented saying, "This is like sitting on a floor." I called Slumberland to replace the cushions (since they were under warranty). Mary ordered the cushions and advised me to "ride the old ones out to get maximum usage out of them" before picking up the new ones at the store. After 3 more months, I picked up the new cushions and replaced the old. The same thing happened within a few weeks. I then attempted to contact Slumberland about a refund, exchange, etc. My furture looked wrinkly and the covers were way too big for the low-quality cushions. These cushions were literally made of quilt batting. Slumberland refused my requests, didn't come look at the furniture, and the manager, Rod, told me this product was meant to have "COMFORT WRINKLES" and a "WORN COMFORT LOOK." If you look at these pieces on the website, I don't see any "comfort wrinkles." They are simply poor quality. After a back-and-forth arguement involving the Better Business Bureau, I finally gave up and took the cushions to a local upholsterer. She informed me the cushions were low-quality and replaced the batting with a more durable foam. I would not recommend Slumberland to anyone. Their products AND customer service are poor quality.

1
★☆☆☆☆

If I could, I would give this company ZERO stars. About 1.5 years ago, I went to Slumberland to purchase a sofa and loveseat with a budgeted amount provided to me by my parents for new college furniture. I told the sales clerk I wanted something comfy and he directed me to the "Heights Collection." I ended up purchasing two pieces. DO NOT PURCHASE FROM THIS COLLECTION!! In less than a month, the cushions began sinking in and my furniture looked as if it was 15 years old! My father even commented saying, "This is like sitting on a floor." I called Slumberland to replace the cushions (since they were under warranty). Mary ordered the cushions and advised me to "ride the old ones out to get maximum usage out of them" before picking up the new ones at the store. After 3 more months, I picked up the new cushions and replaced the old. The same thing happened within a few weeks. I then attempted to contact Slumberland about a refund, exchange, etc. My furture looked wrinkly and the covers were way too big for the low-quality cushions. These cushions were literally made of quilt batting. Slumberland refused my requests, didn't come look at the furniture, and the manager, Rod, told me this product was meant to have "COMFORT WRINKLES" and a "WORN COMFORT LOOK." If you look at these pieces on the website, I don't see any "comfort wrinkles." They are simply poor quality. After a back-and-forth arguement involving the Better Business Bureau, I finally gave up and took the cushions to a local upholsterer. She informed me the cushions were low-quality and replaced the batting with a more durable foam. I would not recommend Slumberland to anyone. Their products AND customer service are poor quality.

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Slumberland provides you with exceptional products and staff and service to match. They truly know what they are selling and will certainly give you a great night's sleep. You won't have to worry about anything except sleeping.

5
★★★★★

Slumberland provides you with exceptional products and staff and service to match. They truly know what they are selling and will certainly give you a great night's sleep. You won't have to worry about anything except sleeping.

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