B K Cleaners & Tailors

★★★☆☆
2.6 5
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Dropped my pants off, waited for them to call me. They never called, I stopped by and now they've GONE OUT OF BUSINESS. I'd like my pants back. Anyone have contact information for "Kathy Palmer"? Thanks. -Jay Hannah 402-598-7782

1
★☆☆☆☆

Dropped my pants off, waited for them to call me. They never called, I stopped by and now they've GONE OUT OF BUSINESS. I'd like my pants back. Anyone have contact information for "Kathy Palmer"? Thanks. -Jay Hannah 402-598-7782

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I have taken several things to be altered here. I have come home many times only to find that my pants are too long.....still. Out of approximately 11 pairs of pants, three were still too long.

The last straw was the brand new $150 jacket that I took in there to have the sleeves hemmed. I explained that I do not like to have them too short. The sleeves came back to me 1/2 inch too short. I was told that they measured them and that's where it came out to be. I was charged $25 because "it was a lot of work." I did not get an apology or any kind of effort to correct the problem. I now have a jacket that Is VERY uncomfortable to wear. I will NEVER come here again. And I will make sure that my friends also know not to solicit B & K.

1
★☆☆☆☆

I have taken several things to be altered here. I have come home many times only to find that my pants are too long.....still. Out of approximately 11 pairs of pants, three were still too long.

The last straw was the brand new $150 jacket that I took in there to have the sleeves hemmed. I explained that I do not like to have them too short. The sleeves came back to me 1/2 inch too short. I was told that they measured them and that's where it came out to be. I was charged $25 because "it was a lot of work." I did not get an apology or any kind of effort to correct the problem. I now have a jacket that Is VERY uncomfortable to wear. I will NEVER come here again. And I will make sure that my friends also know not to solicit B & K.

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I use this shop frequently for alterations and dry cleaning and have done so for the last two years. The service is always friendly and personable. I was surprised to read the negative posting. I have had a wedding dress and a bridesmaid dress altered by BK Cleaners and Tailors and they both turned out perfectly. I refer BK Cleaners and Tailors to everyone I know.

5
★★★★★

I use this shop frequently for alterations and dry cleaning and have done so for the last two years. The service is always friendly and personable. I was surprised to read the negative posting. I have had a wedding dress and a bridesmaid dress altered by BK Cleaners and Tailors and they both turned out perfectly. I refer BK Cleaners and Tailors to everyone I know.

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I have been a loyal customer for five years and was completely shocked when I read Jennifer B.'s review!!! First of all, if it had "never" been removed from the garment bag, then how would she know her dress would need to be hemmed? In my experience, BK Cleaners makes every effort to get out all the impossible stains that I come in with (everything from ink to toner to grease!) and most of the time they are successful. As for alterations, they do a great job and I have never had anything come back with stains on it. They are always pleasant to deal with and greet me with a smile. I would say they are moderately priced but remember, you get what you pay for. If you just want someone to just clean your clothes, then taking them anywhere would probably be fine. BUT, if you want your clothes clean and neat looking (i.e. pressed properly, if you know what I mean) then this is the place for you. I have tried other cleaners out of convenience, but always keep going back! Great local business!

5
★★★★★

I have been a loyal customer for five years and was completely shocked when I read Jennifer B.'s review!!! First of all, if it had "never" been removed from the garment bag, then how would she know her dress would need to be hemmed? In my experience, BK Cleaners makes every effort to get out all the impossible stains that I come in with (everything from ink to toner to grease!) and most of the time they are successful. As for alterations, they do a great job and I have never had anything come back with stains on it. They are always pleasant to deal with and greet me with a smile. I would say they are moderately priced but remember, you get what you pay for. If you just want someone to just clean your clothes, then taking them anywhere would probably be fine. BUT, if you want your clothes clean and neat looking (i.e. pressed properly, if you know what I mean) then this is the place for you. I have tried other cleaners out of convenience, but always keep going back! Great local business!

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I brought a maid of honor dress in for alterations. When I arrived to pick the dress up and make sure dress was hemmed according to height with the shoes I will be wearing, I noticed stains all over the front of my dress. This dress was hand made and shipped from a designer in Italy that just needed hemming, still in it's original shipping garment bag, that according to them it was my fault that it was stained. This dress had not even been removed from garment bag. Upon complaint Kathy Palmer, owner and manager told me that I needed to pay for dry cleaning, because they are not responsible for the stains on clothing. Bk Cleaners and Tailors is a very bad business and very irresponsible. I am contacting the better business bureau and taking this woman to court. This is a crime, a 900$ dress ruined because they choose to eat around there customers property. The sad thing about this whole situation is Kathy Palmer really could care less about ruining this dress and will not even pay for her mistake by getting the dress dry cleaned. I just want my dress without stains. I really hope that this woman realizes that she ruined my best friends wedding because I have a dress with stains on the front. How embarrassing.

PROS: absolutley none
CONS: stain clothing, rude to customers,irresponsible for clothing left with them

1
★☆☆☆☆

I brought a maid of honor dress in for alterations. When I arrived to pick the dress up and make sure dress was hemmed according to height with the shoes I will be wearing, I noticed stains all over the front of my dress. This dress was hand made and shipped from a designer in Italy that just needed hemming, still in it's original shipping garment bag, that according to them it was my fault that it was stained. This dress had not even been removed from garment bag. Upon complaint Kathy Palmer, owner and manager told me that I needed to pay for dry cleaning, because they are not responsible for the stains on clothing. Bk Cleaners and Tailors is a very bad business and very irresponsible. I am contacting the better business bureau and taking this woman to court. This is a crime, a 900$ dress ruined because they choose to eat around there customers property. The sad thing about this whole situation is Kathy Palmer really could care less about ruining this dress and will not even pay for her mistake by getting the dress dry cleaned. I just want my dress without stains. I really hope that this woman realizes that she ruined my best friends wedding because I have a dress with stains on the front. How embarrassing.

PROS: absolutley none
CONS: stain clothing, rude to customers,irresponsible for clothing left with them

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