Genji Japanese Steakhouse

★★★★☆
  • 14505 W Center Rd

    Omaha, NE 68144

    Map & Directions
  • 402-333-8338

About Genji Japanese Steakhouse

Hours
Fri-Sat: 4am-10:30pm, Sun: 4am-9pm, Mon-Thu: 4:30am-9:30pm

Food

Food
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Our family loves Japanese restaurants and we have frequented Genji steakhouse on 144th & Center many times. My wife's mother was in town last weekend and we decided to take our 4 month old daughter and 3 year old son out to eat for a special night. After a wonderful evening, we mistakenly left our stroller at the restaurant. Exactly one week later, we could not find the stroller and realized we had accidentally left it at Genji. After placing a call to the restaurant, they could not tell me if they had found our stroller and seemed "put off" that I was even asking them to search their lost and found. When they had not called us back as promised, my wife called and was told that they threw our $200 stroller in the dumpster. After I picked it up, it smelled like vomit and I had to have it professionally cleaned. I realize that we were the ones that left it there accidentally, but they had our phone number from the reservation and we were the only people there that night with a stroller. There are three reasons that I am irate and will never go back. 1. Why didn't they call us? 2. Why would they have placed the stroller in the dumpster after 7 days? 3. Why did they feel it necessary to treat us poorly when we called and not have the decency to even call us back?

Please do not go to Genji. They obviously do not care anything about their customers. I, for one, will no longer be one.

1
★☆☆☆☆

Our family loves Japanese restaurants and we have frequented Genji steakhouse on 144th & Center many times. My wife's mother was in town last weekend and we decided to take our 4 month old daughter and 3 year old son out to eat for a special night. After a wonderful evening, we mistakenly left our stroller at the restaurant. Exactly one week later, we could not find the stroller and realized we had accidentally left it at Genji. After placing a call to the restaurant, they could not tell me if they had found our stroller and seemed "put off" that I was even asking them to search their lost and found. When they had not called us back as promised, my wife called and was told that they threw our $200 stroller in the dumpster. After I picked it up, it smelled like vomit and I had to have it professionally cleaned. I realize that we were the ones that left it there accidentally, but they had our phone number from the reservation and we were the only people there that night with a stroller. There are three reasons that I am irate and will never go back. 1. Why didn't they call us? 2. Why would they have placed the stroller in the dumpster after 7 days? 3. Why did they feel it necessary to treat us poorly when we called and not have the decency to even call us back?

Please do not go to Genji. They obviously do not care anything about their customers. I, for one, will no longer be one.

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This is a great Japanese steakhouse the food is exceptional. The service is wonderful and atmosphere is even better.

4
★★★★☆

This is a great Japanese steakhouse the food is exceptional. The service is wonderful and atmosphere is even better.

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We took our kids here for their birthday and they loved it! Definitely worth every penny! You can even join their birthday club at http://www.restaurantsinc.net/genji_steak_house.html

5
★★★★★

We took our kids here for their birthday and they loved it! Definitely worth every penny! You can even join their birthday club at http://www.restaurantsinc.net/genji_steak_house.html

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How much was your smokin' girl for the evening? Please proof your work before posting. It is obvious you didn't get a second date. Genji has always been a great place to be entertained and get some grub while you are at it.

4
★★★★☆

How much was your smokin' girl for the evening? Please proof your work before posting. It is obvious you didn't get a second date. Genji has always been a great place to be entertained and get some grub while you are at it.

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