Kohl's

★★★☆☆
  • 909 S 72nd St

    Omaha, NE 68114

    Map & Directions
  • 402-391-3990

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2.5 6
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I recently shopped at Kohl's for my mom who is in a nursing home. I brought her checkbook with me as her bankcard is expired. I was shopping with a friend. When I entered the checkout line, i asked if they accepted checks, and she said sure do, very politely, no mention of their policy on checks. So she checks me out, totals around $50, she puts it through, there's a problem, so she tries it again, and says its fine, she puts the check in their locked box, but it won't print the receipt, so she has to call the mgr to try to get the check back and issue the receipt, but there's an error msg,He just says your check is declined, no reason at all, then he says you've never written a check here before... that's why it's declined, Okay, well, I can't use my own credit card in this instance, because i can't really mix the funds, no big deal... i can just come back the next day or go somewhere else... My complaint is that I DID ASK FIRST... and wasn't told of this strange policy... I'm fine w/policies, just tell me before making a scene and embarassing me in front of my friend and the other patrons, plus it took forever which made me feel bad for the others, and i ended up wasting all that time for nothing. Also the manager couldn't really explain the policy, just said once you write a check here, then you can write another, but how can you do that if you've never written a check here? Oh well, not angry, but disappointed...

1
★☆☆☆☆

I recently shopped at Kohl's for my mom who is in a nursing home. I brought her checkbook with me as her bankcard is expired. I was shopping with a friend. When I entered the checkout line, i asked if they accepted checks, and she said sure do, very politely, no mention of their policy on checks. So she checks me out, totals around $50, she puts it through, there's a problem, so she tries it again, and says its fine, she puts the check in their locked box, but it won't print the receipt, so she has to call the mgr to try to get the check back and issue the receipt, but there's an error msg,He just says your check is declined, no reason at all, then he says you've never written a check here before... that's why it's declined, Okay, well, I can't use my own credit card in this instance, because i can't really mix the funds, no big deal... i can just come back the next day or go somewhere else... My complaint is that I DID ASK FIRST... and wasn't told of this strange policy... I'm fine w/policies, just tell me before making a scene and embarassing me in front of my friend and the other patrons, plus it took forever which made me feel bad for the others, and i ended up wasting all that time for nothing. Also the manager couldn't really explain the policy, just said once you write a check here, then you can write another, but how can you do that if you've never written a check here? Oh well, not angry, but disappointed...

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The Store Manager was rude and seemed to be put out that he had to help the young lady that was waiting on me. I have never been treated like that at the other Kohls store on the East side. Someone need to teach him how to give good Customer Service. Want be back to that store and will let my friends know!

1
★☆☆☆☆

The Store Manager was rude and seemed to be put out that he had to help the young lady that was waiting on me. I have never been treated like that at the other Kohls store on the East side. Someone need to teach him how to give good Customer Service. Want be back to that store and will let my friends know!

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I really enjoy shopping at Kohls. They have just about everything. I like that I can shop for clothes, shoes, toys, and items for the home all in one place. Their prices are great too. They almost always have great sales too. The store is always clean and organized and the salespeople are a lot of help. Another review mentioned their check writing policy but that shouldn't discourage people from shopping there. I'm sure Kohls has had their share of bad checks so they need to be cautious. Besides, using a debit or credit card is so much quicker and easier than using checks.

Overall, Kohls is one of my favorite places to shop!

4
★★★★☆

I really enjoy shopping at Kohls. They have just about everything. I like that I can shop for clothes, shoes, toys, and items for the home all in one place. Their prices are great too. They almost always have great sales too. The store is always clean and organized and the salespeople are a lot of help. Another review mentioned their check writing policy but that shouldn't discourage people from shopping there. I'm sure Kohls has had their share of bad checks so they need to be cautious. Besides, using a debit or credit card is so much quicker and easier than using checks.

Overall, Kohls is one of my favorite places to shop!

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They have a terrible check writing policy that pretty much forces customers to apply for their credit card or USE a credit card. I decided that that rather than doing back to school shopping for my daughter at Penny's as I normally do, that I would shop at Kohls. I loaded my cart full of clothes for my daughter to the total of 248 dollars. I attempted to pay with a check and my check was declined. I was pretty upset because I knew that it was not a lack of funds situation. The manager was called to assist and explained to me that because I did not have a check writing history with Kohls that they would not accept a check for anymore than 30 dollars from me. Keep in mind that a pair of jeans, ALONE, at Kohls is 30 dollars! As an alternative they did offer to allow me to apply for their department store card (A whopping 19 % interest card) or to use my credit card. Another option presented to me was to come back with cash the next day (which would have been fine if I lived down the street from Kohls but this store is literally 30 minutes away for me). The manager was rude and condecending and I ended up paying with a credit card and left very upset. Not everyone has a debit card and not everyone uses credit cards. They way their policy is created, a person like myself, who does not use credit cards or debit cards must either use cash or must make several trips over several days in order to even put an outfit together.

Very disappointing experience and I will not be returning. I've shared my experience with other military families like ours who are trying to be financially responsible and I doubt that they will shop at Kohls either.

1
★☆☆☆☆

They have a terrible check writing policy that pretty much forces customers to apply for their credit card or USE a credit card. I decided that that rather than doing back to school shopping for my daughter at Penny's as I normally do, that I would shop at Kohls. I loaded my cart full of clothes for my daughter to the total of 248 dollars. I attempted to pay with a check and my check was declined. I was pretty upset because I knew that it was not a lack of funds situation. The manager was called to assist and explained to me that because I did not have a check writing history with Kohls that they would not accept a check for anymore than 30 dollars from me. Keep in mind that a pair of jeans, ALONE, at Kohls is 30 dollars! As an alternative they did offer to allow me to apply for their department store card (A whopping 19 % interest card) or to use my credit card. Another option presented to me was to come back with cash the next day (which would have been fine if I lived down the street from Kohls but this store is literally 30 minutes away for me). The manager was rude and condecending and I ended up paying with a credit card and left very upset. Not everyone has a debit card and not everyone uses credit cards. They way their policy is created, a person like myself, who does not use credit cards or debit cards must either use cash or must make several trips over several days in order to even put an outfit together.

Very disappointing experience and I will not be returning. I've shared my experience with other military families like ours who are trying to be financially responsible and I doubt that they will shop at Kohls either.

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I LOVE KOHLS. It has good quality clothing and home products for really good prices. I buy a lot of stuff for my kids there, and I always come away satisfied. The checkout lines tend to be a bit long, but the cashiers are very friendly and nice. Parking is also easy, there is a spacious lot outside.

4
★★★★☆

I LOVE KOHLS. It has good quality clothing and home products for really good prices. I buy a lot of stuff for my kids there, and I always come away satisfied. The checkout lines tend to be a bit long, but the cashiers are very friendly and nice. Parking is also easy, there is a spacious lot outside.

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Very clean store and a great selection of clothes, home furnishings, decorations and more. Good prices and GREAT sales. Customer service may be lacking some days, but the prices more than make up for it.

4
★★★★☆

Very clean store and a great selection of clothes, home furnishings, decorations and more. Good prices and GREAT sales. Customer service may be lacking some days, but the prices more than make up for it.

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Editorial from

In Short
Whether your style is classically elegant, in-the-moment trendy, or kickback casual, this family-oriented department store is brimming with merchandise and accessories to complete your look. Bright lighting and wide,…

 

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