Darien Eyewear

★★★★☆
  • 172 Emerald St

    Keene, NH 03431

    Map & Directions
  • 603-355-2020

About Darien Eyewear

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Hours
Tue 10am-4pm, Thu 10am-4pm, Wed 10am-5pm, Fri 10am-5pm, Sat 10am-2pm
3.6667 3
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We have eye insurance but use Darien instead. After having no luck with a big eyecare place I tried Darien out of desperation. Their customer service is great. My son has lost several lenses and broke his glasses many times. To replace his lost lens they only charged me $10. The big store told me it was going to be over $200. I have since bought my glasses there, my husbands, a pair of prescription sunglasses and my daughters glasses there too. I recommend them to everyone I know.

5
★★★★★

We have eye insurance but use Darien instead. After having no luck with a big eyecare place I tried Darien out of desperation. Their customer service is great. My son has lost several lenses and broke his glasses many times. To replace his lost lens they only charged me $10. The big store told me it was going to be over $200. I have since bought my glasses there, my husbands, a pair of prescription sunglasses and my daughters glasses there too. I recommend them to everyone I know.

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i have purchased glasses from darien's twice. the first time the glasses were decent, affordable, however although they said one week, i ended up waiting almost a month to get them. they didn't offer any sort of discount, or even an apology for my inconveince. it was excuse after excuse, day, after day, after day. so, bad taste in my mouth but at least i saved $$$ in the end, right? a couple years later (last month) i went back in, needing another affordable pair of glasses. i picked them out, ordered them, and paid in full. was promised a week turn over. 8 days passed, no call. so i call, and am told shipment hasn't arrived. to try back tomorrow. the next day i get the same story. this goes on, with absolutely NO apology or explaination. Just, "we havn't received the shipment but we should by tomorrow". finally after 2 1/2 weeks of calling daily i go in and pick them up. she hands me the glasses and the first thing i notice is a scratch on the colored frames!!!! (not huge but very obvious upon a very quick inspection,) we both see it at the same time, and she grabs the glasses and says she'll give them a clean. she polishes them with a rag then hands them back to me with the unscratched side up.... (maybe she was thinking i hadn't yet seen the scratch or wouldn't notice!??) at this point i took them, said thank you, and left. after all, the biggest insult to a business is that you don't return again, right? i will not go back. 2 strikes is it for me,

1
★☆☆☆☆

i have purchased glasses from darien's twice. the first time the glasses were decent, affordable, however although they said one week, i ended up waiting almost a month to get them. they didn't offer any sort of discount, or even an apology for my inconveince. it was excuse after excuse, day, after day, after day. so, bad taste in my mouth but at least i saved $$$ in the end, right? a couple years later (last month) i went back in, needing another affordable pair of glasses. i picked them out, ordered them, and paid in full. was promised a week turn over. 8 days passed, no call. so i call, and am told shipment hasn't arrived. to try back tomorrow. the next day i get the same story. this goes on, with absolutely NO apology or explaination. Just, "we havn't received the shipment but we should by tomorrow". finally after 2 1/2 weeks of calling daily i go in and pick them up. she hands me the glasses and the first thing i notice is a scratch on the colored frames!!!! (not huge but very obvious upon a very quick inspection,) we both see it at the same time, and she grabs the glasses and says she'll give them a clean. she polishes them with a rag then hands them back to me with the unscratched side up.... (maybe she was thinking i hadn't yet seen the scratch or wouldn't notice!??) at this point i took them, said thank you, and left. after all, the biggest insult to a business is that you don't return again, right? i will not go back. 2 strikes is it for me,

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My husbacd recendly broke his glasses and with any medical insurance to cover the cost of glasses we needed to find some place inexpensive. A friend of our recommended Darien Eyewear. The cost of the glasses was affordable and they had a big variey. The frames are good quality. And you can not beat the price any place else in town. Thnaks!

PROS: Great and Inexpensive
CONS:

5
★★★★★

My husbacd recendly broke his glasses and with any medical insurance to cover the cost of glasses we needed to find some place inexpensive. A friend of our recommended Darien Eyewear. The cost of the glasses was affordable and they had a big variey. The frames are good quality. And you can not beat the price any place else in town. Thnaks!

PROS: Great and Inexpensive
CONS:

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