The Dynasty Chinese Restaurant

★☆☆☆☆
  • 24 Signal St

    Rochester, NH 03867

    Map & Directions
  • 603-332-1000

About The Dynasty Chinese Restaurant

Hours
Mon. - Sun. 11:30am - 3pm

Food

Food
More choices in Rochester:
Resultset_next

Little Saigon

1531 wabash avenue Springfield, AR

Resultset_next

Mr Eggroll

635 W Jefferson St Springfield, AR

1.0 1
Hi! Sign in to let us know how The Dynasty Chinese Restaurant was?
Write a Review
.

Imagine this: You go out with your family to a restaurant with the intention of eating dinner as a family. Once you order, you are told that you must all order the same thing or move to separate tables. This story takes place November 14, 2008 at about 5:30 pm. I thought I lived in the USA, but it seems when you enter the Dynasty Chinese Restaurant on Signal Street in Rochester, NH, you enter China (and I expect I'd probably be treated better in China). The manager, or perhaps just the owner, there is apparently so afraid that someone at your table might steal a chicken finger that they have disallowed ordering from the buffet and the menu at the same table. To add further insult, they demand that everybody at the table make such an order.... lets see, my mother (who lives an hour away from me) wanted a $12 buffet, I wanted an $8 subgum beef fried rice, my friend wasn't hungry. The waiter actually tried to be accommodating, but after I made my order for rice, we found ourselves facing the manager. Okay, I can understand the $6 per person minimum; I'd have liked they could accept that my and my mother's orders would have come to $20 + tax, which would exceed the $18 minimum for three people. No. Okay, we were explained that their "system" doesn't allow for different order sources (buffet vs menu) from the same table, so we also offered we move to separate but adjacent tables with separate checks. No. We were told that if we were to sit together, we'd have to sit at the bar. Excuse me? Nobody in our party drinks and my mother has serious and painful medical issues, she's not sitting on a bar stool. Oh, BTW, since my mother already ordered the buffet, we were also not allowed to just leave as was the next step, my mother was made to pay the buffet charge.

In the end, I am not able to comment on the food because I didn't get to eat. I can't comment on the cleanliness of the plates or facilities, I never saw them. I can only comment on the service, which thanks to the intolerance of the manager, is less than zero. This restaurant is not tolerant of different people in your party having different tastes, or different size stomachs. They are so paranoid you're going to steal their overpriced food they prefer to separate your family across the room than allow the slightest accommodation. Here, if you're ordering different, you are not a paying customer, you are a potential thief. While I chose to vote with my dollar and not grace them with my presence any longer, my mother was not given that option, so I feel that our treatment was in itself intolerable and it must be made public.

1
★☆☆☆☆

Imagine this: You go out with your family to a restaurant with the intention of eating dinner as a family. Once you order, you are told that you must all order the same thing or move to separate tables. This story takes place November 14, 2008 at about 5:30 pm. I thought I lived in the USA, but it seems when you enter the Dynasty Chinese Restaurant on Signal Street in Rochester, NH, you enter China (and I expect I'd probably be treated better in China). The manager, or perhaps just the owner, there is apparently so afraid that someone at your table might steal a chicken finger that they have disallowed ordering from the buffet and the menu at the same table. To add further insult, they demand that everybody at the table make such an order.... lets see, my mother (who lives an hour away from me) wanted a $12 buffet, I wanted an $8 subgum beef fried rice, my friend wasn't hungry. The waiter actually tried to be accommodating, but after I made my order for rice, we found ourselves facing the manager. Okay, I can understand the $6 per person minimum; I'd have liked they could accept that my and my mother's orders would have come to $20 + tax, which would exceed the $18 minimum for three people. No. Okay, we were explained that their "system" doesn't allow for different order sources (buffet vs menu) from the same table, so we also offered we move to separate but adjacent tables with separate checks. No. We were told that if we were to sit together, we'd have to sit at the bar. Excuse me? Nobody in our party drinks and my mother has serious and painful medical issues, she's not sitting on a bar stool. Oh, BTW, since my mother already ordered the buffet, we were also not allowed to just leave as was the next step, my mother was made to pay the buffet charge.

In the end, I am not able to comment on the food because I didn't get to eat. I can't comment on the cleanliness of the plates or facilities, I never saw them. I can only comment on the service, which thanks to the intolerance of the manager, is less than zero. This restaurant is not tolerant of different people in your party having different tastes, or different size stomachs. They are so paranoid you're going to steal their overpriced food they prefer to separate your family across the room than allow the slightest accommodation. Here, if you're ordering different, you are not a paying customer, you are a potential thief. While I chose to vote with my dollar and not grace them with my presence any longer, my mother was not given that option, so I feel that our treatment was in itself intolerable and it must be made public.

Was this review helpful to you?
Ratings_icons Ratings_icons

 

Wait, you're the expert.

If you've been to or used The Dynasty Chinese Restaurant, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review