125 Bridal & Boutique

★★★★☆
  • 5 Plaistow Rd Ste C41

    Plaistow, NH 03865

    Map & Directions
  • 603-382-4511

About 125 Bridal & Boutique

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TERRIBLE EXPERIENCE--THREATENED TO CANCEL OUR WEDDING TUXES 3 WEEKS BEFORE OUR WEDDING.

Unprofessional-- Rude, arrogant, not willing to help

Unorganized-- they did not confirm with the seamstress for our appointments, therefore the seamstress was late on multiple occasions. They also had the wrong days and times for our appointments as well.

The staff and owner were entirely unwilling to truly help and all the owner cares about is money. That was made very clear after he called and threatened to cancel our tuxes as a way to bully us into doing what he wanted.

They screwed up my mothers dress and have been a nightmare to work.

With NOT recommend.

1
★☆☆☆☆

TERRIBLE EXPERIENCE--THREATENED TO CANCEL OUR WEDDING TUXES 3 WEEKS BEFORE OUR WEDDING.

Unprofessional-- Rude, arrogant, not willing to help

Unorganized-- they did not confirm with the seamstress for our appointments, therefore the seamstress was late on multiple occasions. They also had the wrong days and times for our appointments as well.

The staff and owner were entirely unwilling to truly help and all the owner cares about is money. That was made very clear after he called and threatened to cancel our tuxes as a way to bully us into doing what he wanted.

They screwed up my mothers dress and have been a nightmare to work.

With NOT recommend.

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We visited 125 Bridal on Martin Luther King Day. It was busy on the Holiday but our consultant was very helpful and we found the perfect bridesmaid dresses. They had quite a selection and we were able to try on different dresses on my

3
★★★★★

We visited 125 Bridal on Martin Luther King Day. It was busy on the Holiday but our consultant was very helpful and we found the perfect bridesmaid dresses. They had quite a selection and we were able to try on different dresses on my

.

Beware Ladies! I also wrote a review on Yelp and they are filtering the bad ratings. 17 not so good ratings have been hidden, most of them being recent. \r
\r
One of the worst experiences looking for bridesmaid dresses. The staff was

3
★★★★★

Beware Ladies! I also wrote a review on Yelp and they are filtering the bad ratings. 17 not so good ratings have been hidden, most of them being recent. \r
\r
One of the worst experiences looking for bridesmaid dresses. The staff was

.

?My first contact with 125 Bridal was in Feb 2011, Jane the former owner told me I had to set up an appointment that they discouraged walk-ins so they could give their customers a quality experience. So I made an appointment. When I got there, there were three staff on duty, one bride was picking up her dress and leaving. As I was standing there another lady rushed in, and a staff person asked if she could help her. I then stated that I had an appointment and had been standing there for well over 20 mins. I was then told they did not have my name listed for an appointment, even though I had received a confirmation phone call the evening before. This other lady did not have an appointment and was looking for a wedding dress for her wedding that was a few weeks away, two of the sales clerks rushed to her aid. As the Mother of the Groom, I was shown a rack of dresses that was so much taller then me and jammed in to the side of the store. I was told my size was at that end, and left to pull dresses I might like to try on {not one in my size}. My friend and I took about 5 dresses, and then I was lead to a very small dressing room with just a curtain. As I came out in the first dress, needing it to be zippered there were three men coming out of the other dressing room. I felt exposed. I had to track down the sales clerk for any sort of service. After what seemed like hours there I purchased a JORDAN dress, and was measured by the new owner Natalie. I questioned her measurements and she told me that these dresses are smaller then street sizes and assured me that according to her measurements this was the right size for me. The dress came in the other day. AGAIN I was called and asked to make an appointment to pick up the dress. I did as asked. When I got to the store there were two very young sales clerks moving stock around. I had to call one of them over. She did not seems to know that I was coming in to pick up the dress, I told her that Natalie told me she would pull it and have it ready when I got there, the clerk looked even more confused and said she needed to go out back and look for it. ABOUT 45 mins later. She returned saying she could not find the dress and her manager was on her way in could I wait. I stated that I had already waited over 45 mins for a dress that was to have been pulled earlier that day. It was only then that she looked at a few dresses hanging there by the Desk. WHERE MY DRESS had been hanging the whole time. I got the dress home and was very disappointed with the quality, and construction of the dress. Frayed and loose lace, under stitching showing through the lace and a bunched up zipper, made the dress looks like I got it from a thrift shop. THE FIT (which was according to the manager??s measurements) was so far off. The waist is about an inch too tight, and no room to open it up in the seams. THE BUST LINE, is at least 12 inches too big. I called and Natalie told me because I didn??t stay and try to dress on when I picked it up, there was nothing she was going to do, and that I signed legal documents at the sale, and there was nothing she was willing to do, stating that she had a seamstress on staff that I could have make alterations at my cost. I CALLED JORDAN FASHIONS and they said there is nothing they can do for me as their client is 125 Bridal and if there is an issue with the construction of the dress, it needs to come from them, not me. Now I am left with a dress that was at least $60.00 more than any other store. It is in such bad condition that I cannot even re-sell it.

1
★☆☆☆☆

?My first contact with 125 Bridal was in Feb 2011, Jane the former owner told me I had to set up an appointment that they discouraged walk-ins so they could give their customers a quality experience. So I made an appointment. When I got there, there were three staff on duty, one bride was picking up her dress and leaving. As I was standing there another lady rushed in, and a staff person asked if she could help her. I then stated that I had an appointment and had been standing there for well over 20 mins. I was then told they did not have my name listed for an appointment, even though I had received a confirmation phone call the evening before. This other lady did not have an appointment and was looking for a wedding dress for her wedding that was a few weeks away, two of the sales clerks rushed to her aid. As the Mother of the Groom, I was shown a rack of dresses that was so much taller then me and jammed in to the side of the store. I was told my size was at that end, and left to pull dresses I might like to try on {not one in my size}. My friend and I took about 5 dresses, and then I was lead to a very small dressing room with just a curtain. As I came out in the first dress, needing it to be zippered there were three men coming out of the other dressing room. I felt exposed. I had to track down the sales clerk for any sort of service. After what seemed like hours there I purchased a JORDAN dress, and was measured by the new owner Natalie. I questioned her measurements and she told me that these dresses are smaller then street sizes and assured me that according to her measurements this was the right size for me. The dress came in the other day. AGAIN I was called and asked to make an appointment to pick up the dress. I did as asked. When I got to the store there were two very young sales clerks moving stock around. I had to call one of them over. She did not seems to know that I was coming in to pick up the dress, I told her that Natalie told me she would pull it and have it ready when I got there, the clerk looked even more confused and said she needed to go out back and look for it. ABOUT 45 mins later. She returned saying she could not find the dress and her manager was on her way in could I wait. I stated that I had already waited over 45 mins for a dress that was to have been pulled earlier that day. It was only then that she looked at a few dresses hanging there by the Desk. WHERE MY DRESS had been hanging the whole time. I got the dress home and was very disappointed with the quality, and construction of the dress. Frayed and loose lace, under stitching showing through the lace and a bunched up zipper, made the dress looks like I got it from a thrift shop. THE FIT (which was according to the manager??s measurements) was so far off. The waist is about an inch too tight, and no room to open it up in the seams. THE BUST LINE, is at least 12 inches too big. I called and Natalie told me because I didn??t stay and try to dress on when I picked it up, there was nothing she was going to do, and that I signed legal documents at the sale, and there was nothing she was willing to do, stating that she had a seamstress on staff that I could have make alterations at my cost. I CALLED JORDAN FASHIONS and they said there is nothing they can do for me as their client is 125 Bridal and if there is an issue with the construction of the dress, it needs to come from them, not me. Now I am left with a dress that was at least $60.00 more than any other store. It is in such bad condition that I cannot even re-sell it.

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.

My first contact with 125 Bridal was in Feb 2011, Jane the former owner told me I had to set up an appointment that they discouraged walk-ins so they could give their customers a quality experience. So I made an appointment. When I got

3
★★★★★

My first contact with 125 Bridal was in Feb 2011, Jane the former owner told me I had to set up an appointment that they discouraged walk-ins so they could give their customers a quality experience. So I made an appointment. When I got

.

I am so happy that I went to 125 Bridal to shop for my gown! It was only my second stop and I found the perfect dress. The experience was perfect and exactly as it should be. Natalie listened to what I wanted and watched how I reacted to

3
★★★★★

I am so happy that I went to 125 Bridal to shop for my gown! It was only my second stop and I found the perfect dress. The experience was perfect and exactly as it should be. Natalie listened to what I wanted and watched how I reacted to

.

I was so disappointed with my wedding dress. I called and asked if they sold wedding gowns with short sleeves and they told me they did. I scheduled an appt, only to find out when I arrived that they only sold strapless gowns but they could sell me a bolero jacket to go over it, which was not at all what I wanted. After trying on many unacceptable gowns, she finally brought out a mother of the bride dress that seemed pretty. It was in plum. As an older bride I told her I needed a dress that would allow me to wear a normal bra. This dress had a strapless underlayer with a lace overlay. The sample was in plum. She assured me that I could wear a bra with clear straps and they would not show, even in white. When I went for my first fitting, I discovered that the clear straps DID show. The seamstress told me to buy a strapless to-the-waist bra. I spent $50 at Lady Grace (nonreturnable) only to discover at my second fitting that the fabric was so drapy that the ribs on the bra showed thru very clearly. The seamstress should have known that. She told me to buy a strapless bra and she would sew it in. She did. She was very late in getting the dress back to me. I discovered on my wedding day that the bra showed in the back. My bridesmaid had to pin it down. The bra was uncomfortable all day. On top of that, the seamstress was supposed to sew my matron of honor's dress so it could be bustled. The day of the wedding, we discovered that she had sewn on a button but had failed to add a buttonhole and had left the needle and thread in the dress. My wedding went smoothly and I am officially married, which is the most important thing, but I still cringe when I see wedding photos. It was certainly not the dream dress I had been hoping for. I would never send a friend here.

2
★★☆☆☆

I was so disappointed with my wedding dress. I called and asked if they sold wedding gowns with short sleeves and they told me they did. I scheduled an appt, only to find out when I arrived that they only sold strapless gowns but they could sell me a bolero jacket to go over it, which was not at all what I wanted. After trying on many unacceptable gowns, she finally brought out a mother of the bride dress that seemed pretty. It was in plum. As an older bride I told her I needed a dress that would allow me to wear a normal bra. This dress had a strapless underlayer with a lace overlay. The sample was in plum. She assured me that I could wear a bra with clear straps and they would not show, even in white. When I went for my first fitting, I discovered that the clear straps DID show. The seamstress told me to buy a strapless to-the-waist bra. I spent $50 at Lady Grace (nonreturnable) only to discover at my second fitting that the fabric was so drapy that the ribs on the bra showed thru very clearly. The seamstress should have known that. She told me to buy a strapless bra and she would sew it in. She did. She was very late in getting the dress back to me. I discovered on my wedding day that the bra showed in the back. My bridesmaid had to pin it down. The bra was uncomfortable all day. On top of that, the seamstress was supposed to sew my matron of honor's dress so it could be bustled. The day of the wedding, we discovered that she had sewn on a button but had failed to add a buttonhole and had left the needle and thread in the dress. My wedding went smoothly and I am officially married, which is the most important thing, but I still cringe when I see wedding photos. It was certainly not the dream dress I had been hoping for. I would never send a friend here.

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I had the best experince at 125 Bridal! My consultant really listened to me and tried to understand what I wanted. She picked dresses just like I described, but she also threw in a couple that were out of the box. I ended up finding a Simone Carvali dress that was nothing like I expected! I could not have been happier with my experience. I would book an appointment before going in, because it's much easier to have a consultant to work with. These girls really know what they are doing. I'm so happy I got my dress with them!

-Brittany

5
★★★★★

I had the best experince at 125 Bridal! My consultant really listened to me and tried to understand what I wanted. She picked dresses just like I described, but she also threw in a couple that were out of the box. I ended up finding a Simone Carvali dress that was nothing like I expected! I could not have been happier with my experience. I would book an appointment before going in, because it's much easier to have a consultant to work with. These girls really know what they are doing. I'm so happy I got my dress with them!

-Brittany

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Ugh, avoid this place at all costs. We went here for 12 tuxes for our wedding last year. First, they quoted us a price and charged the groomsmen a different price. When the groomsmen asked about it, they said that the bride was confused. We knew someone who know someone who worked at the shop, who said that the owner would charge people more than what the bride was quoted frequently and get away with it. When I confronted the owner, she tried to convince me that I was confused, and then I later found out the girl that worked there got fired. SECOND, they gave my aunt a really hard time about THEM messing something up, and then lied to my aunt and said that it was because I kept changing my mind about the tuxes. I had never changed my mind about anything!!! I picked out tuxes one day and that was it! WORST OF ALL, while i was out for my bachlerette party. I received a picture of my ring bearer wearing a red tux. He was supposed to be wearing a black tux with a blue vest. I called the next day and screamed like I never have before. I have never been that upset in my life. It was a day before my wedding - this was the last thing that i needed to be worrying about. They did not even rush to get the correct tux to him... he received it 1 hour before the wedding, and then they drove to hour to get to my wedding and arrived just in time. Last, the best man was wearing the wrong colored vest as well. I didnt see it until I was coming down the aisle. He took it off for the reception. 125 Bridal is a royal screw up that does not care about making your wedding perfect or easy. The owner is deceitful and they lie to cover up their careless mistakes. The owner should be ASHAMED.

1
★☆☆☆☆

Ugh, avoid this place at all costs. We went here for 12 tuxes for our wedding last year. First, they quoted us a price and charged the groomsmen a different price. When the groomsmen asked about it, they said that the bride was confused. We knew someone who know someone who worked at the shop, who said that the owner would charge people more than what the bride was quoted frequently and get away with it. When I confronted the owner, she tried to convince me that I was confused, and then I later found out the girl that worked there got fired. SECOND, they gave my aunt a really hard time about THEM messing something up, and then lied to my aunt and said that it was because I kept changing my mind about the tuxes. I had never changed my mind about anything!!! I picked out tuxes one day and that was it! WORST OF ALL, while i was out for my bachlerette party. I received a picture of my ring bearer wearing a red tux. He was supposed to be wearing a black tux with a blue vest. I called the next day and screamed like I never have before. I have never been that upset in my life. It was a day before my wedding - this was the last thing that i needed to be worrying about. They did not even rush to get the correct tux to him... he received it 1 hour before the wedding, and then they drove to hour to get to my wedding and arrived just in time. Last, the best man was wearing the wrong colored vest as well. I didnt see it until I was coming down the aisle. He took it off for the reception. 125 Bridal is a royal screw up that does not care about making your wedding perfect or easy. The owner is deceitful and they lie to cover up their careless mistakes. The owner should be ASHAMED.

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Definately Check other Bridal shoppes before going here. Very unorganized and unprofessional. Pushy sales people, very poor customer service. Has been one of the most awful experiences for what was to be my special day. They ordered the wrong style wedding dress, when I brought it to their attention I was asked, " well did you order that style?" When they looked up my invoice and found I did, the manager had told me she thought it looked fine and if i didnt like it they could change it for me but I had to decide right there. Now they have misplaced or had never ordered my shoes and I'm not sure if I will have them in time for my wedding. 2,000 dollar wedding Dress atleast 200. in alterations. another 3,00 dollars in bridesmaids dresses and tuxes. Horrible customer service and alot of broken promises. Everytime I call I have to speak to about 3 different people before I can get someone to help me. Its beyond me how they are still in buisness.

1
★☆☆☆☆

Definately Check other Bridal shoppes before going here. Very unorganized and unprofessional. Pushy sales people, very poor customer service. Has been one of the most awful experiences for what was to be my special day. They ordered the wrong style wedding dress, when I brought it to their attention I was asked, " well did you order that style?" When they looked up my invoice and found I did, the manager had told me she thought it looked fine and if i didnt like it they could change it for me but I had to decide right there. Now they have misplaced or had never ordered my shoes and I'm not sure if I will have them in time for my wedding. 2,000 dollar wedding Dress atleast 200. in alterations. another 3,00 dollars in bridesmaids dresses and tuxes. Horrible customer service and alot of broken promises. Everytime I call I have to speak to about 3 different people before I can get someone to help me. Its beyond me how they are still in buisness.

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I had the best experience with 125 Bridal. I worked with Jane and she definitely knew what she was talking about. 125 Bridal was the third or fourth boutique that I visited in search for my perfect dress. I described to Jane exactly what I wanted. She pulled two dresses and both were what I was looking for. Not only did Jane help me decide on the perfect dress, she helped me put the whole look together. jewelry, headpiece, etc. Jane and 125 Bridal went above and beyond what I was looking for. I will most definitely be recommending them to my friends and family.

5
★★★★★

I had the best experience with 125 Bridal. I worked with Jane and she definitely knew what she was talking about. 125 Bridal was the third or fourth boutique that I visited in search for my perfect dress. I described to Jane exactly what I wanted. She pulled two dresses and both were what I was looking for. Not only did Jane help me decide on the perfect dress, she helped me put the whole look together. jewelry, headpiece, etc. Jane and 125 Bridal went above and beyond what I was looking for. I will most definitely be recommending them to my friends and family.

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.

It was my first time in the shop, and it def. looks beautiful inside. I had Jane help me and I couldn't be more pleased. She was very understanding about my low budget and helped me with a lot. She even let me try on a bunch of dresses!! Even fully accessorized me!! Like the ultimate dress up!! My other visit was to marry and tux and after four dresses they basically pushed me out of the door. All the dresses at 125 bridal are great! And prices weren't too bad either. Overall I would recommend this place to anyone and especially to JANE she was GREAT!!!!!

5
★★★★★

It was my first time in the shop, and it def. looks beautiful inside. I had Jane help me and I couldn't be more pleased. She was very understanding about my low budget and helped me with a lot. She even let me try on a bunch of dresses!! Even fully accessorized me!! Like the ultimate dress up!! My other visit was to marry and tux and after four dresses they basically pushed me out of the door. All the dresses at 125 bridal are great! And prices weren't too bad either. Overall I would recommend this place to anyone and especially to JANE she was GREAT!!!!!

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I arrived at 125 Bridal & Boutique on a Wednesday and my wedding was on Sunday in LA... I didn't expect miracles but that??s what I got. I got a beautiful dress off the rack and fitted in just 3 days! They really cared and offered such a high level of concern for my situation. I wasn??t even going to buy a dress this not being my first marriage and all, they didn??t care they treated me like a first time bride!! 125 Bridal and Boutique has a beautiful selection of dresses not just wedding dresses! I will be a customer for many years!

5
★★★★★

I arrived at 125 Bridal & Boutique on a Wednesday and my wedding was on Sunday in LA... I didn't expect miracles but that??s what I got. I got a beautiful dress off the rack and fitted in just 3 days! They really cared and offered such a high level of concern for my situation. I wasn??t even going to buy a dress this not being my first marriage and all, they didn??t care they treated me like a first time bride!! 125 Bridal and Boutique has a beautiful selection of dresses not just wedding dresses! I will be a customer for many years!

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Brianna Smith is a wonderful Bridal consultant. As the mother of the groom, I felt very relaxed and confident with her. She gave excellent suggestions and listened to what kind of dress I would be comfortable in. I was able to complete my ensemble with her assistance.

5
★★★★★

Brianna Smith is a wonderful Bridal consultant. As the mother of the groom, I felt very relaxed and confident with her. She gave excellent suggestions and listened to what kind of dress I would be comfortable in. I was able to complete my ensemble with her assistance.

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1 out of 1 people found this review helpful.

.

The staff was very helpful at 125. My sister bought her dress there and we were pleasantly surprised when we arrived for our appointment and the store was twice a big. I brought 3 pictures of dresses that I liked and they had two of them right at the store to try on, so I was very impressed with the selection. The dressing rooms are like living rooms, so I would suggest you bring either you Mom or Matron of Honor to share the experience. We ended up getting our tuxes there also as it is the same store as Madelines Tuxedo in Portsmouth where we had originally planned or getting them from. Brianna was super sweet and let the guys try on struff when she measured so I didn't have to worry about the fit.

5
★★★★★

The staff was very helpful at 125. My sister bought her dress there and we were pleasantly surprised when we arrived for our appointment and the store was twice a big. I brought 3 pictures of dresses that I liked and they had two of them right at the store to try on, so I was very impressed with the selection. The dressing rooms are like living rooms, so I would suggest you bring either you Mom or Matron of Honor to share the experience. We ended up getting our tuxes there also as it is the same store as Madelines Tuxedo in Portsmouth where we had originally planned or getting them from. Brianna was super sweet and let the guys try on struff when she measured so I didn't have to worry about the fit.

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1 out of 1 people found this review helpful.

.

I needed a wedding dress overnight seriously, I went in to the shop expecting to find something simple and elegant, when i told the ladies what was going on they had me try on wedding gowns within an hour i had a beautiful wedding gown picked out and the seamstress took it home that evening and worked on alterations all night it needed to be taken in hemmed and the straps had to be cut and shortened. Jill the seamstress had it done in less than 12 hours I had a fabulous time working with brianna. They made it so much fun instead of overwhelming and they were just as excited as i was. AWSOME EXPERIENCE!!!!! I Love these woman they made my experience there something i wil never forget and the prices were extrememly fair, they also had the perfect shoes to go with the dress.

5
★★★★★

I needed a wedding dress overnight seriously, I went in to the shop expecting to find something simple and elegant, when i told the ladies what was going on they had me try on wedding gowns within an hour i had a beautiful wedding gown picked out and the seamstress took it home that evening and worked on alterations all night it needed to be taken in hemmed and the straps had to be cut and shortened. Jill the seamstress had it done in less than 12 hours I had a fabulous time working with brianna. They made it so much fun instead of overwhelming and they were just as excited as i was. AWSOME EXPERIENCE!!!!! I Love these woman they made my experience there something i wil never forget and the prices were extrememly fair, they also had the perfect shoes to go with the dress.

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I hear 125 Bridal is under new management now. If what I hear is true, this shop is going to be run by one of the best wedding experts in the area. She's knowledgeable and knows how to get you what you want. Check it out!

5
★★★★★

I hear 125 Bridal is under new management now. If what I hear is true, this shop is going to be run by one of the best wedding experts in the area. She's knowledgeable and knows how to get you what you want. Check it out!

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1 out of 1 people found this review helpful.

.

We went to several shops and found the prices somewhat expensive here compared to other stores. The bridesmaid dresses were over 25 dollars cheaper at other stores! The sales staff was somewhat helpful, although did not listen to the bride-to-be at times when she was trying on dresses and kept on insisting on her trying on styles in which she wanted nothing to do with.

3
★★★☆☆

We went to several shops and found the prices somewhat expensive here compared to other stores. The bridesmaid dresses were over 25 dollars cheaper at other stores! The sales staff was somewhat helpful, although did not listen to the bride-to-be at times when she was trying on dresses and kept on insisting on her trying on styles in which she wanted nothing to do with.

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I prefer not to bash anyone and there are two sides to every story. With all the bridal shops in the area, this one has to be the WORST!! They were great at first when we went to look at bridesmaids gowns. Lots of selection for both the bride and her party. However when we went to order and purchase the gowns, they refused to take the measurements over the phone or from me. It had to come from the girl in writing via fax. I had 3 girls not in the local area and they had already gotten their measurements done. There was a lot of back and forth between me and the sales women. It was not professional and they could have handled it better to work with me. Obviously they don't need the business. Beware every bridal shop has their own policy...find one that you like and are comfortable with: SHOP AROUND!

1
★☆☆☆☆

I prefer not to bash anyone and there are two sides to every story. With all the bridal shops in the area, this one has to be the WORST!! They were great at first when we went to look at bridesmaids gowns. Lots of selection for both the bride and her party. However when we went to order and purchase the gowns, they refused to take the measurements over the phone or from me. It had to come from the girl in writing via fax. I had 3 girls not in the local area and they had already gotten their measurements done. There was a lot of back and forth between me and the sales women. It was not professional and they could have handled it better to work with me. Obviously they don't need the business. Beware every bridal shop has their own policy...find one that you like and are comfortable with: SHOP AROUND!

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.

This is a great shop with a good variety of gowns for the bride and dresses for the rest of the wedding party. Beautiful prom gowns, also. The service is wonderful and very helpful. Tuxes can be rented here, also and alterations are done through the shop with professional seamstresses.

5
★★★★★

This is a great shop with a good variety of gowns for the bride and dresses for the rest of the wedding party. Beautiful prom gowns, also. The service is wonderful and very helpful. Tuxes can be rented here, also and alterations are done through the shop with professional seamstresses.

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