Birch Hill Kennels

★★★★★
Your Pet can have fun while you're on vacation!
43.4469 -71.5416
Map and Directions to Birch Hill Kennels

603-286-3901

343 Tilton Road

Northfield, NH

03276

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About Birch Hill Kennels

Hours
Mon. - Sat. 8:00am to 12:00pm and 4:00pm to 6:00pm Sun. 8:00am to 9:00am and 4:00pm to 6:00pm

Pets & Animals

Pets & Animals
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Reviews 51 - 61 of 61. « Previous 1 2 Next »
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I have been coming to Birch Hill Kennels for years with my chocolate lab. I love the service and my dog loves to come here he doesn't seem nervous, the facility is always clean and friendly.

5
★★★★★

I have been coming to Birch Hill Kennels for years with my chocolate lab. I love the service and my dog loves to come here he doesn't seem nervous, the facility is always clean and friendly.

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I had to leave my pure breed dogs here to go out of state for a funeral. When I called and spoke to them I told them I had large dogs and need a big kennel where they could go in and out. I wrote out instructions brought my dogs food, (all premeasured) as well as their dishes. When I droped them off they put them in this tiny kennel where they couldn't even move, I said that isn't big enough and she assured me that she was getting their kennel ready (again I had no choice but to leave them I had to leave for a funeral) It took me 45 minutes to check them in... (that alone was ridiculous) I left not feeling great about leaving them...
I called the next morning and found out my dogs were STILL in a small kennel and demanded they be moved ASAP, I called several times to check on them and each time I was told that my dogs were great, and they were having fun playing with them, they had gone in the kennel to sit with them (they are really friendly)

When my husband and I picked them up the kid was telling us how great they were and he enjoyed playing with them, he went back to get them and I could hear my dog GROWLING (he NEVER growls) So there was another mistake ..... I asked WHY are my dogs wet... this young kid had the balls to tell me he had sprayed them to cool them down (it was MAY) My husband smelled them turns out my dogs were COVERED in urine, and I do mean covered. My husband took them outside and had to lay tarps in our van and tie them in place so urine didn't get everywhere. meanwhile I asked were my dogs food and dishes were and the kid was like oo those are yours? He, went back to get them and THEY HAD URINE IN THE BOWLS, and there was still a TON of food left. I asked to see the owner and was told he at the airport getting back from vacation,,,, long story short the owner called me and I was in tears I was so angry, I had to go home and use a hose(freezing cold water) and soap to clean my dogs before they could even go in the house. I was NOT happy and WILL NEVER bring my dogs back there. I did demand my money back and go it.

How can any place neglect pets like this!! I am scared to leave them any where now.

1
★☆☆☆☆

I had to leave my pure breed dogs here to go out of state for a funeral. When I called and spoke to them I told them I had large dogs and need a big kennel where they could go in and out. I wrote out instructions brought my dogs food, (all premeasured) as well as their dishes. When I droped them off they put them in this tiny kennel where they couldn't even move, I said that isn't big enough and she assured me that she was getting their kennel ready (again I had no choice but to leave them I had to leave for a funeral) It took me 45 minutes to check them in... (that alone was ridiculous) I left not feeling great about leaving them...
I called the next morning and found out my dogs were STILL in a small kennel and demanded they be moved ASAP, I called several times to check on them and each time I was told that my dogs were great, and they were having fun playing with them, they had gone in the kennel to sit with them (they are really friendly)

When my husband and I picked them up the kid was telling us how great they were and he enjoyed playing with them, he went back to get them and I could hear my dog GROWLING (he NEVER growls) So there was another mistake ..... I asked WHY are my dogs wet... this young kid had the balls to tell me he had sprayed them to cool them down (it was MAY) My husband smelled them turns out my dogs were COVERED in urine, and I do mean covered. My husband took them outside and had to lay tarps in our van and tie them in place so urine didn't get everywhere. meanwhile I asked were my dogs food and dishes were and the kid was like oo those are yours? He, went back to get them and THEY HAD URINE IN THE BOWLS, and there was still a TON of food left. I asked to see the owner and was told he at the airport getting back from vacation,,,, long story short the owner called me and I was in tears I was so angry, I had to go home and use a hose(freezing cold water) and soap to clean my dogs before they could even go in the house. I was NOT happy and WILL NEVER bring my dogs back there. I did demand my money back and go it.

How can any place neglect pets like this!! I am scared to leave them any where now.

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0 out of 1 people found this review helpful.

.

My 2 great danes are my world. I do not have children so they are my babies. I have used this place as my daycare for a couple years and have nothing but good things to say about them. The owners and employees are friendly, caring, and dependable people. They have a vast knowledge of animals and training. While my dogs are there during the day they are feed, given treats, played with, trained, and even had quiet time for a nap (which great danes need as they are prone to bloat). When i pick them up the owner comes over to talk to me and tell me about thier day. Of course my babies are happy to see me and act like i left them forever but they usually settle down and sleep for awhile so i know they have been played with a lot because they are full of energy normally. I trust this place with the most precious things in my life and i recommend it to anyone for daycare. I dont know about overnight as i have never left them any where that long. They also find homes for abandoned animals and act as a shelter.

5
★★★★★

My 2 great danes are my world. I do not have children so they are my babies. I have used this place as my daycare for a couple years and have nothing but good things to say about them. The owners and employees are friendly, caring, and dependable people. They have a vast knowledge of animals and training. While my dogs are there during the day they are feed, given treats, played with, trained, and even had quiet time for a nap (which great danes need as they are prone to bloat). When i pick them up the owner comes over to talk to me and tell me about thier day. Of course my babies are happy to see me and act like i left them forever but they usually settle down and sleep for awhile so i know they have been played with a lot because they are full of energy normally. I trust this place with the most precious things in my life and i recommend it to anyone for daycare. I dont know about overnight as i have never left them any where that long. They also find homes for abandoned animals and act as a shelter.

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I brought my 2 dogs here on two seperate occasions and both times I was very dissatisfied. I gave them printed instructions on their feeding times. On one 5 day stay I brought 5 cans of their food and their special treats. When I picked them up there were 4 cans not opened and all their treats were still in their bag. It was Thanksgiving and it was clear that they were totally forgotten and were extremely stressed when I picked them up. Against my better judgement I dicided to give this place another chance....bad decision. They charged me $20 per day to brush them and was never given a price and THEY WERE MATTED WHEN I PICKED THEM UP! I sent them with a very expensive bedding ($55) and was told that they don't have it and didn't recall my bringing it in. Obviously they either wanted to keep it or gave it to someone else. Either way I never got their bedding back and it cost me an extra $175!!! Needless to say my dogs were very happy to see me and I will never take them there again.

1
★☆☆☆☆

I brought my 2 dogs here on two seperate occasions and both times I was very dissatisfied. I gave them printed instructions on their feeding times. On one 5 day stay I brought 5 cans of their food and their special treats. When I picked them up there were 4 cans not opened and all their treats were still in their bag. It was Thanksgiving and it was clear that they were totally forgotten and were extremely stressed when I picked them up. Against my better judgement I dicided to give this place another chance....bad decision. They charged me $20 per day to brush them and was never given a price and THEY WERE MATTED WHEN I PICKED THEM UP! I sent them with a very expensive bedding ($55) and was told that they don't have it and didn't recall my bringing it in. Obviously they either wanted to keep it or gave it to someone else. Either way I never got their bedding back and it cost me an extra $175!!! Needless to say my dogs were very happy to see me and I will never take them there again.

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Maybe it was the weekend I brought one of my dogs there, but I couldn't get over the smell when I walked in. It had been very humid so I thought it was the weather because I smelled things that I didn't usually smell even at my home. They weren't mean, but they weren't very friendly either. I noticed that when I picked up my dog the person had a spray bottle with them and actually sprayed my dog with a deodorizer before bringing him out. I was not impressed at all and wouldn't board again there.

2
★★☆☆☆

Maybe it was the weekend I brought one of my dogs there, but I couldn't get over the smell when I walked in. It had been very humid so I thought it was the weather because I smelled things that I didn't usually smell even at my home. They weren't mean, but they weren't very friendly either. I noticed that when I picked up my dog the person had a spray bottle with them and actually sprayed my dog with a deodorizer before bringing him out. I was not impressed at all and wouldn't board again there.

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0 out of 1 people found this review helpful.

.

I have used this business for dog grooming only and honestly I would not feel right having my dog spend the night at the kennel. I haven't heard anyhting bad about the place, I just didn't get a feeling that the owner really cared about my dog when I brought her there for grooming. The person I dealt with was very gruff with my dog and even though my dog normally loves everyone wanted nothing to do with this person. It was hard to leave my dog there for her grooming. We haven't been back since.

3
★★★☆☆

I have used this business for dog grooming only and honestly I would not feel right having my dog spend the night at the kennel. I haven't heard anyhting bad about the place, I just didn't get a feeling that the owner really cared about my dog when I brought her there for grooming. The person I dealt with was very gruff with my dog and even though my dog normally loves everyone wanted nothing to do with this person. It was hard to leave my dog there for her grooming. We haven't been back since.

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0 out of 1 people found this review helpful.

Latest reviews from Citysearch.

.

Every time I come here Jake is in the best hands I could ask for, thank you very much!

5
★★★★★

Every time I come here Jake is in the best hands I could ask for, thank you very much!

.

Great kennel for my two dogs!

5
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Great kennel for my two dogs!

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We would never have anyone but Debbie take care of Fenway and Bronx!

5
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We would never have anyone but Debbie take care of Fenway and Bronx!

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So great! Hard to believe this was possible, we'll be back.

5
★★★★★

So great! Hard to believe this was possible, we'll be back.

.

I have been coming to Birch Hill Kennels for years with my chocolate lab. I love the service and my dog loves to come here he doesn't seem nervous, the facility is always clean and friendly.

5
★★★★★

I have been coming to Birch Hill Kennels for years with my chocolate lab. I love the service and my dog loves to come here he doesn't seem nervous, the facility is always clean and friendly.