Al's Automotive Service Center

★★★☆☆
Quality Automotive Parts, Service and Repairs.
  • 156 Epping Rd

    Exeter, NH 03833

    Map & Directions
  • 603-778-8158

Automotive

Automotive
More choices in Exeter:
Resultset_next

Miller's Automotive Speed and Marine

1510 E Main St Visalia, CA

Resultset_next

Roger Vogt's Performance Automotive, Inc.

1548 E Main St Visalia, CA

3.0 8
Hi! Sign in to let us know how Al's Automotive Service Center was?
Write a Review
.

I have never felt such disrespect from a business in my life. For the person who wrote that the owner told them the bad reviews come from people who have their cars towed and are drunk........... not true. I am a parent of a teenager who ran to Al's after the car was towed there by the police. The child had just been in a horrible accident and after leaving the scene I ran to Al's to take care of the tow charge and clean out my daughter's car. I had 15 minutes and raced there to do so. The 1st words I received when I pulled out my wallet was " I don't want a CHECK!! I WANT a credit card!" This was before he even knew what I was pulling out, I always use my credit /debit card as a record anyway. Please keep in mind, he never ONCE asked if my child was ok. I don't expect sympathy , but I do expect COMMON COURTESY!!! A parent leaves the scene of a horrific accident where the child could have been killed, runs to take care of the responsibility of the car and gets nothing but rudeness from the owner as he continues to yell....... " Car is NO good, just sign the title over!" Long story short as it gets worse the next day. That night I pay for the tow, clean out the car, and tell him I'll call tomorrow to let him know what I'm going to do. I can tell you that the only positive was the ONE guy who towed my daughters' car from the scene was the only decent / kind one around. The next day arrives and I have another company come get the car for scrap. I am not giving the owner of AL's ONE thing besides what is owed. The company writes him a check for the daily fee which he said would be ZERO until afternoon. Let me tell you it is 10:30AM and he charges!! What a jerk. Then he proceeds to tell the salvage company I chose that it will cost $75 to PULL in his lot to get the car!!!! THIS GUY IS A LUNATIC! Salvage company says no , have your guys get it out and I'll park on the street then. In the end he let him in with no charge and my salvage company has to stop UP The street so I can recheck what is left of my teenagers car now that 10 hrs have gone by and I've had time to digest the accident she was in. STAY AWAY FROM THIS GUY!!! I am reporting it to the police department as I feel they should have another company towing for them. SO...... it is NOT drunks complaining. It is honest and sincere people with an only child that had an angel watching over her this week and walked away from that car with cuts, scratches,and burn marks but walked away!! A miracle to say the least. I would not want to think of another parent dealing with this jerk and the outcome be that of a child in a hospital or worse. NO ONE should have to deal with such POOR SERVICE!!!!

1
★☆☆☆☆

I have never felt such disrespect from a business in my life. For the person who wrote that the owner told them the bad reviews come from people who have their cars towed and are drunk........... not true. I am a parent of a teenager who ran to Al's after the car was towed there by the police. The child had just been in a horrible accident and after leaving the scene I ran to Al's to take care of the tow charge and clean out my daughter's car. I had 15 minutes and raced there to do so. The 1st words I received when I pulled out my wallet was " I don't want a CHECK!! I WANT a credit card!" This was before he even knew what I was pulling out, I always use my credit /debit card as a record anyway. Please keep in mind, he never ONCE asked if my child was ok. I don't expect sympathy , but I do expect COMMON COURTESY!!! A parent leaves the scene of a horrific accident where the child could have been killed, runs to take care of the responsibility of the car and gets nothing but rudeness from the owner as he continues to yell....... " Car is NO good, just sign the title over!" Long story short as it gets worse the next day. That night I pay for the tow, clean out the car, and tell him I'll call tomorrow to let him know what I'm going to do. I can tell you that the only positive was the ONE guy who towed my daughters' car from the scene was the only decent / kind one around. The next day arrives and I have another company come get the car for scrap. I am not giving the owner of AL's ONE thing besides what is owed. The company writes him a check for the daily fee which he said would be ZERO until afternoon. Let me tell you it is 10:30AM and he charges!! What a jerk. Then he proceeds to tell the salvage company I chose that it will cost $75 to PULL in his lot to get the car!!!! THIS GUY IS A LUNATIC! Salvage company says no , have your guys get it out and I'll park on the street then. In the end he let him in with no charge and my salvage company has to stop UP The street so I can recheck what is left of my teenagers car now that 10 hrs have gone by and I've had time to digest the accident she was in. STAY AWAY FROM THIS GUY!!! I am reporting it to the police department as I feel they should have another company towing for them. SO...... it is NOT drunks complaining. It is honest and sincere people with an only child that had an angel watching over her this week and walked away from that car with cuts, scratches,and burn marks but walked away!! A miracle to say the least. I would not want to think of another parent dealing with this jerk and the outcome be that of a child in a hospital or worse. NO ONE should have to deal with such POOR SERVICE!!!!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Thanks for the great service!! Carl is the best

5
★★★★★

Thanks for the great service!! Carl is the best

Was this review helpful to you?
Ratings_icons Ratings_icons

.

i won a free state inspection from the spca so i went to get a sticker and al's said everything passed but my brake rotors al's counter person said they were rusty and thats the reason my 3 year old truck failed.
so i left and went to the dealer where i bought the truck and they inspected the truck and the dealer said there was nothing wrong with the rotors and the dealer said al's was just trying to screw me and surface rust was no reason to fail a inspection.

the dealer also told me the state has no rule for rusty rotors stay away from these rip off scammers

1
★☆☆☆☆

i won a free state inspection from the spca so i went to get a sticker and al's said everything passed but my brake rotors al's counter person said they were rusty and thats the reason my 3 year old truck failed.
so i left and went to the dealer where i bought the truck and they inspected the truck and the dealer said there was nothing wrong with the rotors and the dealer said al's was just trying to screw me and surface rust was no reason to fail a inspection.

the dealer also told me the state has no rule for rusty rotors stay away from these rip off scammers

Was this review helpful to you?
Ratings_icons Ratings_icons

0 out of 1 people found this review helpful.

.

i'v been going to these guys for over 3 years and have nothing but GOOD things to say. they have always treated me right. I just don't understand the negitive responses. i asked the owner about them and he stated that they are posted by people that had been towed after arrested by the police. he said that cash only is for DWI and Drug arrests and those people always complain because they are already in hot water.

5
★★★★★

i'v been going to these guys for over 3 years and have nothing but GOOD things to say. they have always treated me right. I just don't understand the negitive responses. i asked the owner about them and he stated that they are posted by people that had been towed after arrested by the police. he said that cash only is for DWI and Drug arrests and those people always complain because they are already in hot water.

Was this review helpful to you?
Ratings_icons Ratings_icons

1 out of 1 people found this review helpful.

.

this place Sucks,,they are mean,dishonest,rude and will steal everything from your car if it gets towed here,,STAY AWAY!!

1
★☆☆☆☆

this place Sucks,,they are mean,dishonest,rude and will steal everything from your car if it gets towed here,,STAY AWAY!!

Was this review helpful to you?
Ratings_icons Ratings_icons

2 out of 3 people found this review helpful.

.

i broke down on rt.101 and the state police man recommened al's to tow my car. well the tow truck driver showed up within 20 min and was extreamly helpfull. he offered to tow my car back to their garage and check with his office and was able to lend me a free loaner car. i can't say enough good things. they had my car fixed the next day. (it was the water pump) and the bill was resonable. i would recommend this shop to all. they are great people!!! 5 stars

5
★★★★★

i broke down on rt.101 and the state police man recommened al's to tow my car. well the tow truck driver showed up within 20 min and was extreamly helpfull. he offered to tow my car back to their garage and check with his office and was able to lend me a free loaner car. i can't say enough good things. they had my car fixed the next day. (it was the water pump) and the bill was resonable. i would recommend this shop to all. they are great people!!! 5 stars

Was this review helpful to you?
Ratings_icons Ratings_icons

2 out of 2 people found this review helpful.

.

I JUST MOVED TO TOWN A FEW MONTHS AGO, AND I HAD CAR TROUBLE. A FRIEND RECOMMENDED AL'S TOWING SO I MADE A CALL. I COULD NOT HAVE MADE A BETTER DECISION. I WAS GOING TO HAVE THE DRIVER TOW MY VEHICLE TO THE DEALERSHIP FOR THE WORK UNTIL THE DRIVER TOLD ME THAT AL'S COULD PREFORM THE SERVICE AS WELL AS GIVE ME A FREE LOANER VEHICLE. I DECIDED TO GIVE IT A SHOT, AND I COULDN'T BE HAPPIER. THE SERVICE MANAGER KEPT ME UP TO DATE AT EVERY STEP WITH THE PRICE OF WORK AND WHAT HE RECOMMENDED. HE ALSO HAD DIGITAL PICTURES OF THE WORK TO HELP ME UNDERSTAND WHAT WAS BEING DONE, AS WELL AS SAVING ALL THE PARTS THAT WERE CHANGED TO SHOW ME THE CONDITION. MY VEHICLE WAS FIXED WITHIN A DAY. I WILL TAKE BOTH MY VEHICLES TO AL'S AND RECOMMEND THEM HIGHLY TO ANYONE IN THE EXETER AREA. THANKS TO THE WHOLE TEAM AT AL'S.

PROS: PROFESSIONAL, UNDERSTANDING, REASONABLE PRICING
CONS: EXTREMELY BUSY-MAKE AN APPOINTMENT!!

5
★★★★★

I JUST MOVED TO TOWN A FEW MONTHS AGO, AND I HAD CAR TROUBLE. A FRIEND RECOMMENDED AL'S TOWING SO I MADE A CALL. I COULD NOT HAVE MADE A BETTER DECISION. I WAS GOING TO HAVE THE DRIVER TOW MY VEHICLE TO THE DEALERSHIP FOR THE WORK UNTIL THE DRIVER TOLD ME THAT AL'S COULD PREFORM THE SERVICE AS WELL AS GIVE ME A FREE LOANER VEHICLE. I DECIDED TO GIVE IT A SHOT, AND I COULDN'T BE HAPPIER. THE SERVICE MANAGER KEPT ME UP TO DATE AT EVERY STEP WITH THE PRICE OF WORK AND WHAT HE RECOMMENDED. HE ALSO HAD DIGITAL PICTURES OF THE WORK TO HELP ME UNDERSTAND WHAT WAS BEING DONE, AS WELL AS SAVING ALL THE PARTS THAT WERE CHANGED TO SHOW ME THE CONDITION. MY VEHICLE WAS FIXED WITHIN A DAY. I WILL TAKE BOTH MY VEHICLES TO AL'S AND RECOMMEND THEM HIGHLY TO ANYONE IN THE EXETER AREA. THANKS TO THE WHOLE TEAM AT AL'S.

PROS: PROFESSIONAL, UNDERSTANDING, REASONABLE PRICING
CONS: EXTREMELY BUSY-MAKE AN APPOINTMENT!!

Was this review helpful to you?
Ratings_icons Ratings_icons

1 out of 1 people found this review helpful.

.

want to pay alot of money and have nothing fixed, thats what they do here. i brought my car here told them what i wanted done, ok easy enough. well i pick up my car, pay them and find out nothing was fixed. if i could give lower than 1 star i would.

1
★☆☆☆☆

want to pay alot of money and have nothing fixed, thats what they do here. i brought my car here told them what i wanted done, ok easy enough. well i pick up my car, pay them and find out nothing was fixed. if i could give lower than 1 star i would.

Was this review helpful to you?
Ratings_icons Ratings_icons

1 out of 3 people found this review helpful.

Wait, you're the expert.

If you've been to or used Al's Automotive Service Center, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review