Bill Dube Ford

★★★★☆
  • 40 Dover Point Rd

    Dover, NH 03820

    Map & Directions
  • 603-749-5500

About Bill Dube Ford

Hours
Sun 11am-4pm, Mon-Fri 9am-8pm, Sat 9am-5pm

Automotive

Automotive
More choices in Dover:
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Trucks

Russellville, AR

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Valley Motors

64 E Russellville, AL

4.0 6
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I didn't purchase my Ford F-150 at Bill Dube Ford but I wish I would have. I have taken it to them for oil changes and other repairs and have been treated like family every time!! Andy in the Service Dept, as well as all the others, are

3
★★★★★

I didn't purchase my Ford F-150 at Bill Dube Ford but I wish I would have. I have taken it to them for oil changes and other repairs and have been treated like family every time!! Andy in the Service Dept, as well as all the others, are

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I own a PriusC, purchesed it from them a little while ago and love my Prius. My salesperson Andy Boston was the best. I could not have asked for a better price or better service. I had a question about the navigation system, returned to Bill Dube Toyota on Andy's day off, David Porter was more than happy to assist me.

Whenever I go to Bill Dube for Service I use both the Quick Lane Service center and the "Big" main service center. They are always friendly and treat me with respect. I have not always been treated this way when going to purchase or service my vehicle. Bill Dube Toyota is tops !

5
★★★★★

I own a PriusC, purchesed it from them a little while ago and love my Prius. My salesperson Andy Boston was the best. I could not have asked for a better price or better service. I had a question about the navigation system, returned to Bill Dube Toyota on Andy's day off, David Porter was more than happy to assist me.

Whenever I go to Bill Dube for Service I use both the Quick Lane Service center and the "Big" main service center. They are always friendly and treat me with respect. I have not always been treated this way when going to purchase or service my vehicle. Bill Dube Toyota is tops !

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Well, I am in my mid 40's and have bought quite a few vehicles. I highly recommend when shopping for a vehicle stop in at Bill Dube. Whether you buy from them or not, you enjoy the Professional respectful manner of everyone there.
Ask for

3
★★★★★

Well, I am in my mid 40's and have bought quite a few vehicles. I highly recommend when shopping for a vehicle stop in at Bill Dube. Whether you buy from them or not, you enjoy the Professional respectful manner of everyone there.
Ask for

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Brought my car in first thing in the AM for some minor work and was told they would call to give me an estimate before the work was done because I didn't know what exactly the problem was. No call ever came. I finally called them 30 minutes before closing asking what was going on and when my car would be looked at. I also told them specifically in the AM that I'd need a ride to and from by the shuttle and wanted a call later in the day to arrange my pickup depending on when my on when my car would be ready (that call never came either). The person I finally got ahold of said they hadn't had time to finish looking at my car and that they hadn't called because they had "nothing to tell me". Then when the shuttle finally got me back there they promised me that both of the priority items had been fixed. I asked multiple times to be sure. I was asked for money and a paper was shoved in my hand and I was left to help myself out without a thank you or anything (except a reminder to rate them well on the Ford survey...ha!). I was left to find my vehicle on my own in an enormous lot (with pouring rain nonetheless) without a number or aisle or anything (walked around for awhile until I found some help). When I made it back to my vehicle it turned out that one of the problems indeed HADN'T been fixed. I went in and was told that must be totally broken and would need to be replaced (didn't you just say it was fixed?). Okay, so where is that estimate on the paperwork? Conveniently forgotten. They said they'd call in the AM with an estimate because the tech hadn't gotten him the part number yet. I snickered to myself because I happen to know that the problem hadn't even been tested yet...I can tell by looking at the part in question, it hasn't been removed and checked. . Oh, and I complained about my door not opening all the way due to an accident and when I picked up the car was told that the tech had forced it open as far as he could to bend/dent-in the fender more so it would open. Umm, I don't recall asking for more body damage to be done to the fender. I actually said maybe a lubricant might help make it less creaky when I called. Sheesh....at least I only lost the car for a day this time, even if only one thing was legitimately fixed. All around bad experience. The only good part was the downright wonderful shuttle drivers. They were very friendly and conversant grandfather types who were nice to talk to for a little while. :)

2
★★☆☆☆

Brought my car in first thing in the AM for some minor work and was told they would call to give me an estimate before the work was done because I didn't know what exactly the problem was. No call ever came. I finally called them 30 minutes before closing asking what was going on and when my car would be looked at. I also told them specifically in the AM that I'd need a ride to and from by the shuttle and wanted a call later in the day to arrange my pickup depending on when my on when my car would be ready (that call never came either). The person I finally got ahold of said they hadn't had time to finish looking at my car and that they hadn't called because they had "nothing to tell me". Then when the shuttle finally got me back there they promised me that both of the priority items had been fixed. I asked multiple times to be sure. I was asked for money and a paper was shoved in my hand and I was left to help myself out without a thank you or anything (except a reminder to rate them well on the Ford survey...ha!). I was left to find my vehicle on my own in an enormous lot (with pouring rain nonetheless) without a number or aisle or anything (walked around for awhile until I found some help). When I made it back to my vehicle it turned out that one of the problems indeed HADN'T been fixed. I went in and was told that must be totally broken and would need to be replaced (didn't you just say it was fixed?). Okay, so where is that estimate on the paperwork? Conveniently forgotten. They said they'd call in the AM with an estimate because the tech hadn't gotten him the part number yet. I snickered to myself because I happen to know that the problem hadn't even been tested yet...I can tell by looking at the part in question, it hasn't been removed and checked. <sigh>. Oh, and I complained about my door not opening all the way due to an accident and when I picked up the car was told that the tech had forced it open as far as he could to bend/dent-in the fender more so it would open. Umm, I don't recall asking for more body damage to be done to the fender. I actually said maybe a lubricant might help make it less creaky when I called. Sheesh....at least I only lost the car for a day this time, even if only one thing was legitimately fixed. All around bad experience. The only good part was the downright wonderful shuttle drivers. They were very friendly and conversant grandfather types who were nice to talk to for a little while. :)

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I had some questions after my visit to this dealership so i called the sales coordinater deb and she was very impatient and rude with me. i would not recomened anyone purchasing a vehicle from this dealership

0
★☆☆☆☆

I had some questions after my visit to this dealership so i called the sales coordinater deb and she was very impatient and rude with me. i would not recomened anyone purchasing a vehicle from this dealership

Pros: nice sales people

Cons: rude and impatient management with no customer care

.

We bought our Toyota Sienna here. They have friendly sales associates who worked with us to get what we wanted. Their service personnel are very professional.

4
★★★★☆

We bought our Toyota Sienna here. They have friendly sales associates who worked with us to get what we wanted. Their service personnel are very professional.

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