Aspen Dental

★★☆☆☆
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43.0884 -70.7904
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603-294-1978

1600 Woodbury Avenue

Portsmouth, NH

03801

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2.0667 15
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Reviews 1 - 15 of 15.
.

I wish I had read these reviews before I went to Aspen Dental. At first it seemed like a good choice. It was conveniently located, and it was very easy to set up an appointment. However, going there was one of the worst decisions that I have ever made. They go out of their way to find problems with your teeth, that may or may not exist or be a true problem, and then do a poor job of performing procedures. I went there to get a cavity filled, thinking that any dentist should be able to competently fill a cavity, and now I need a root canal because the dentist cracked my tooth while filling the cavity. As if that weren't enough, they lost my chart, meaning that I will have to pay for additional x-rays at my new dentist, and that my personal information, including my SSN could be in the hands of anyone. Needless to say, I will never return to any Aspen Dental, and I can only hope that other people will not make the same mistake of trusting them that I did.

1
★☆☆☆☆

I wish I had read these reviews before I went to Aspen Dental. At first it seemed like a good choice. It was conveniently located, and it was very easy to set up an appointment. However, going there was one of the worst decisions that I have ever made. They go out of their way to find problems with your teeth, that may or may not exist or be a true problem, and then do a poor job of performing procedures. I went there to get a cavity filled, thinking that any dentist should be able to competently fill a cavity, and now I need a root canal because the dentist cracked my tooth while filling the cavity. As if that weren't enough, they lost my chart, meaning that I will have to pay for additional x-rays at my new dentist, and that my personal information, including my SSN could be in the hands of anyone. Needless to say, I will never return to any Aspen Dental, and I can only hope that other people will not make the same mistake of trusting them that I did.

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.

Park Young Chan DDS was one of the worst Dentist I had. The crown he did broke within 6 months and he would not replace it. And that crown was needed due to his negligence in the first place. So if you want to lose your healthy teeth then go to Park Young Chan DDS and Aspen Dental. They will destroy your teeth so they can line thier pockets with your insurance money.

1
★☆☆☆☆

Park Young Chan DDS was one of the worst Dentist I had. The crown he did broke within 6 months and he would not replace it. And that crown was needed due to his negligence in the first place. So if you want to lose your healthy teeth then go to Park Young Chan DDS and Aspen Dental. They will destroy your teeth so they can line thier pockets with your insurance money.

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.

Very good experience. They are excellent dentists and excellent staff. I was glad they told me I had gum disease instead of other dentist that just gave be a regular cleaning. It was comforting to know that they actually probed my gums to find pockets instead of just assuming I was fine without checking. I had no problem with xrays being taken, id rather know what is on the x ray then risk not having any done like other dentist that never take a full mouth series. They are by the book and up to date with the ADA.

4
★★★★☆

Very good experience. They are excellent dentists and excellent staff. I was glad they told me I had gum disease instead of other dentist that just gave be a regular cleaning. It was comforting to know that they actually probed my gums to find pockets instead of just assuming I was fine without checking. I had no problem with xrays being taken, id rather know what is on the x ray then risk not having any done like other dentist that never take a full mouth series. They are by the book and up to date with the ADA.

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.

My daughter had her wisdoms pulled. they charged me $500.00. I received itemized billing from my Ins. Co. i know what they charge them and what they get paid. they told me they would charge me dental but i have to submit to my reg, ins. because it is a surgical procedure and they do not bill to reg. medical ins. Well I got my statements and not only did they bill my ins. they billed my dental and charged me. They where over paid by. $500.00. I called to get a refund and got the run around. So, I called the BBB. I got my refund. One year later they billed me againg for $500.00. I called the BBB again. They bills stopped and I received a leter from corp. in NY which I am keep just in case. They lie, they cheet, they scam. Forget their customerservice. Go straight for the BBB. They will eventually shut them down.

1
★☆☆☆☆

My daughter had her wisdoms pulled. they charged me $500.00. I received itemized billing from my Ins. Co. i know what they charge them and what they get paid. they told me they would charge me dental but i have to submit to my reg, ins. because it is a surgical procedure and they do not bill to reg. medical ins. Well I got my statements and not only did they bill my ins. they billed my dental and charged me. They where over paid by. $500.00. I called to get a refund and got the run around. So, I called the BBB. I got my refund. One year later they billed me againg for $500.00. I called the BBB again. They bills stopped and I received a leter from corp. in NY which I am keep just in case. They lie, they cheet, they scam. Forget their customerservice. Go straight for the BBB. They will eventually shut them down.

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.

Stay away from aspen dental - run for your life. Right now I am trying to help a young women who had a root canal last week. She has been in the hospital (admitted) with raging abcessess - apparently the drain was in the wrong place. Go online and look up aspen dental- I can't imagine any honest, talented dentist would sign on with this outfit- If only this poor single mom had gone somewhere else. She went back to them several times before she got to this state and they didn't give her the help she required-

1
★☆☆☆☆

Stay away from aspen dental - run for your life. Right now I am trying to help a young women who had a root canal last week. She has been in the hospital (admitted) with raging abcessess - apparently the drain was in the wrong place. Go online and look up aspen dental- I can't imagine any honest, talented dentist would sign on with this outfit- If only this poor single mom had gone somewhere else. She went back to them several times before she got to this state and they didn't give her the help she required-

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.

DO not go there. I have GEHA and Aspen dental was the only in provider network dentist I could fine in 50 miles that takes new patient. On the outside the place looks nice and professional. But after that everything gets worst. They make me do a FULL mouth x-ray (else dentist wont see me). This is completely unnecessary for pre-screening. They had some HS looking girl do didnt even put the film in the right place and doesnt seem to know what she's doing. The dentist came to see me and looks like she just graduated from dentist school. I also noticed all the nurses/assistant look like they are from hs or freshmen in college.

They would not let me have a cleaning on the same day.they said I have gum disease (I was shock) and said I need a STML cleaning that costs $300 (half comes from my pocket). I said I just want the regular cleaning that my insurance cover, but they said they cannot give me a regular cleaning, because that wasn't what the doctor diagnosised. I wasnt sure what they mean, but its sounds really fishy. They total up 2.5K of work for my mouth and refused to give me a copy, instead the girl hand writes the info into a piece of paper.

I asked for a copy of my diagnosis and they said they cannot give it out because its their dentist's opinion on the treatment I need.

I read other horrifying reviews online on aspen dental and decided I rather spend more money out of my pocket for a different dentist than have them damage my teeth.

I went to a different dentist (25 years experiences) he said I dont need any crown, filling, or special cleaning. he just cleaned my teeth and everything for $150. Aspen on the other hand just look at my mouth for 5 minutes and do the x-ray and no cleaning for and charged me $200.

My Dentist said he heard so many thing about ASPEN dental and he doesnt even want to talk about them.

GOING TO ASPEN DENTAL IS LIKE PAYING FOR SOMEONE TO DAMAGE YOUR TEETH!!!! THEY WILL NOT FIX YOUR PROBLEM, ONLY MAKE YOUR TEETH BECOMES WORST. IF

1
★☆☆☆☆

DO not go there. I have GEHA and Aspen dental was the only in provider network dentist I could fine in 50 miles that takes new patient. On the outside the place looks nice and professional. But after that everything gets worst. They make me do a FULL mouth x-ray (else dentist wont see me). This is completely unnecessary for pre-screening. They had some HS looking girl do didnt even put the film in the right place and doesnt seem to know what she's doing. The dentist came to see me and looks like she just graduated from dentist school. I also noticed all the nurses/assistant look like they are from hs or freshmen in college.

They would not let me have a cleaning on the same day.they said I have gum disease (I was shock) and said I need a STML cleaning that costs $300 (half comes from my pocket). I said I just want the regular cleaning that my insurance cover, but they said they cannot give me a regular cleaning, because that wasn't what the doctor diagnosised. I wasnt sure what they mean, but its sounds really fishy. They total up 2.5K of work for my mouth and refused to give me a copy, instead the girl hand writes the info into a piece of paper.

I asked for a copy of my diagnosis and they said they cannot give it out because its their dentist's opinion on the treatment I need.

I read other horrifying reviews online on aspen dental and decided I rather spend more money out of my pocket for a different dentist than have them damage my teeth.

I went to a different dentist (25 years experiences) he said I dont need any crown, filling, or special cleaning. he just cleaned my teeth and everything for $150. Aspen on the other hand just look at my mouth for 5 minutes and do the x-ray and no cleaning for and charged me $200.

My Dentist said he heard so many thing about ASPEN dental and he doesnt even want to talk about them.

GOING TO ASPEN DENTAL IS LIKE PAYING FOR SOMEONE TO DAMAGE YOUR TEETH!!!! THEY WILL NOT FIX YOUR PROBLEM, ONLY MAKE YOUR TEETH BECOMES WORST. IF

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.

I have been to Aspen Dental twice now, and have had positive experiences both times. I have to admit that I was very skeptical of going to a franchise-type dentist office, having always gone to private practices my whole life, but I had a really good experience at Aspen. Very friendly service. It was so refreshing to sit down with someone and be told what the cost of future work would be before having it done. They've taken good care of me so far, and my wife also goes there and has had really positive experiences.

4
★★★★☆

I have been to Aspen Dental twice now, and have had positive experiences both times. I have to admit that I was very skeptical of going to a franchise-type dentist office, having always gone to private practices my whole life, but I had a really good experience at Aspen. Very friendly service. It was so refreshing to sit down with someone and be told what the cost of future work would be before having it done. They've taken good care of me so far, and my wife also goes there and has had really positive experiences.

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.

I made the mistake of going to Aspen Dental. First they refused to do a cleaning the same day as the exam. They took a full set of full mouth x-rays and an exam. I sat in front a poster warning me of the threat of periodontitis and when the dentist came in guess what? I had a mild case of periodontitis! The "dentist" couldn??t tell me anything more other than it was going to be expensive. She spent less than five minutes with me for a $70.00 exam.

Next I went to speak with a payment consultant. Like you, I had never had this happen at a dentist before. She tells me that I need $1760 worth of work done. I tell her I want something explaining how she got this number. She gave the run around and wouldn??t answer. I made an appointment for the work but wasn??t sure if I was going to keep it or not.

Then my husband tells me on the way home that he got a weird impression of the place too. I called back the next day to tell this woman I want an itemized description of the $1,700.00 and I got a page full of handwritten notes and numbers, none of which, by any permutation, totaled $1,760.00. AND THE BEST PART: SHE WROTE THEY WERE GOING TO DO ANOTHER SET OF X-RAYS AND ANOTHER EXAM!!! 1 WEEK AFTER THE LAST ONES!!!

I went to another dentist a week later, which luckily for me was allowed under the terms of my insurance. He told me that with a simple cleaning my mild case of periodontis would likely be resolved. They cleaned my teeth and gums. I have been flossing 2x a day since and haven??t had any bleeding since. I went back to this second dentist and my mild case of periodontitis is nearly resolved. I went from a 5mm gum line to 4mm in less than a month of just a cleaning and flossing everyday it??s gone. NO $1,760 PROCEDURES NEEDED!

Best part: they screwed up the billing too! What a bunch of hacks!

Aspen Dental is not only fraudulant in their practices - they're incompetent too. They had a dentist who wasn't covered by our insurance perform the exam despite the fact that we had already given them our insurance cards and they had taken the time to call our insurance to find out if and how much of the $1760 estimate was covered by our insurance but couldn't be bothered to have a dentist who was covered by our insurance perform the exam.

TO ANYONE WHO IS UNHAPPY WITH ASPEN DENTAL - DO WHAT I DID. CALL YOUR INSURANCE COMPANY AND ASK THEM TO INVESTIGATE. IF THEY GET ENOUGH CALLS, EVENTUALLY ASPEN DENTAL WILL HAVE TO CHANGE THEIR BUSINESS PRACTICES AND HOPEFULL GO OUT OF BUSINESS ALTOGETHER.

1
★☆☆☆☆

I made the mistake of going to Aspen Dental. First they refused to do a cleaning the same day as the exam. They took a full set of full mouth x-rays and an exam. I sat in front a poster warning me of the threat of periodontitis and when the dentist came in guess what? I had a mild case of periodontitis! The "dentist" couldn??t tell me anything more other than it was going to be expensive. She spent less than five minutes with me for a $70.00 exam.

Next I went to speak with a payment consultant. Like you, I had never had this happen at a dentist before. She tells me that I need $1760 worth of work done. I tell her I want something explaining how she got this number. She gave the run around and wouldn??t answer. I made an appointment for the work but wasn??t sure if I was going to keep it or not.

Then my husband tells me on the way home that he got a weird impression of the place too. I called back the next day to tell this woman I want an itemized description of the $1,700.00 and I got a page full of handwritten notes and numbers, none of which, by any permutation, totaled $1,760.00. AND THE BEST PART: SHE WROTE THEY WERE GOING TO DO ANOTHER SET OF X-RAYS AND ANOTHER EXAM!!! 1 WEEK AFTER THE LAST ONES!!!

I went to another dentist a week later, which luckily for me was allowed under the terms of my insurance. He told me that with a simple cleaning my mild case of periodontis would likely be resolved. They cleaned my teeth and gums. I have been flossing 2x a day since and haven??t had any bleeding since. I went back to this second dentist and my mild case of periodontitis is nearly resolved. I went from a 5mm gum line to 4mm in less than a month of just a cleaning and flossing everyday it??s gone. NO $1,760 PROCEDURES NEEDED!

Best part: they screwed up the billing too! What a bunch of hacks!

Aspen Dental is not only fraudulant in their practices - they're incompetent too. They had a dentist who wasn't covered by our insurance perform the exam despite the fact that we had already given them our insurance cards and they had taken the time to call our insurance to find out if and how much of the $1760 estimate was covered by our insurance but couldn't be bothered to have a dentist who was covered by our insurance perform the exam.

TO ANYONE WHO IS UNHAPPY WITH ASPEN DENTAL - DO WHAT I DID. CALL YOUR INSURANCE COMPANY AND ASK THEM TO INVESTIGATE. IF THEY GET ENOUGH CALLS, EVENTUALLY ASPEN DENTAL WILL HAVE TO CHANGE THEIR BUSINESS PRACTICES AND HOPEFULL GO OUT OF BUSINESS ALTOGETHER.

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.

I scheduled with Aspen Dental in Portsmouth, NH the week prior, specifically telling the desk person that I did not want X-rays done. When I got there I had to wait in the lobby as they were not ready to take me at my scheduled time. Then they told me that they weren't willing to do an inspection without X-rays. At that point I left as there is no point in going to a place that insists on doing work that the patient doesn't want done.

1
★☆☆☆☆

I scheduled with Aspen Dental in Portsmouth, NH the week prior, specifically telling the desk person that I did not want X-rays done. When I got there I had to wait in the lobby as they were not ready to take me at my scheduled time. Then they told me that they weren't willing to do an inspection without X-rays. At that point I left as there is no point in going to a place that insists on doing work that the patient doesn't want done.

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Business Response:

We sincerely apologize if your visit was anything less than exceptional Aspen Dental is committed to providing all patients with exceptional service and care. We sincerely apologize if your visit to our office was anything less. We advise all of our patients to first call the Aspen Dental office where they were treated and, if the issue is still not resolved, to call our Patient Satisfaction Hotline at 1-866-273-8606 or email us at patientservices@aspendent.com. We promise to respond to you as quickly as possible, but no more than two business days from your initial contact with us. Aspen Dental is committed to your total satisfaction and we look forward resolving any issues quickly and courteously. Thank you for letting Aspen Dental serve you.
.

I choose Aspen Dental bc it would take both of my dental insurances. I wish I hadnt. They told me I had 8 cavaties. I got 3 filled and less than 2 days later was in extreme pain. I went back and they told me I needed a root canal. They estimated my costs for me. I was fine with paying $15 to get 3 teeth filled. Over 2 months later now, I'm getting a bill from them saying I owe them money becuase THEY underestimated. I'm finding a new dentist and I hope they tell me I didnt have any cavaties because I will have a lawsuit. They are horrible and just out for your money.

PROS: there are none
CONS: everything!

1
★☆☆☆☆

I choose Aspen Dental bc it would take both of my dental insurances. I wish I hadnt. They told me I had 8 cavaties. I got 3 filled and less than 2 days later was in extreme pain. I went back and they told me I needed a root canal. They estimated my costs for me. I was fine with paying $15 to get 3 teeth filled. Over 2 months later now, I'm getting a bill from them saying I owe them money becuase THEY underestimated. I'm finding a new dentist and I hope they tell me I didnt have any cavaties because I will have a lawsuit. They are horrible and just out for your money.

PROS: there are none
CONS: everything!

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Latest reviews from Citysearch.

.

For years I had been terrified of going to the dentist due to a horrible experience. After 13 years of staying away, I was forced to go. I brought a security sweatshirt and headphones to help me cope. Come to find out, neither were needed.

6
★★★★★

For years I had been terrified of going to the dentist due to a horrible experience. After 13 years of staying away, I was forced to go. I brought a security sweatshirt and headphones to help me cope. Come to find out, neither were needed.

.

Highly recommended. I went into Aspen with the same screwed up smile I had nearly my whole life. I left knowing that I was in good hands that my smile would soon be fully restored. I am over half way through my treatment and I already feel

6
★★★★★

Highly recommended. I went into Aspen with the same screwed up smile I had nearly my whole life. I left knowing that I was in good hands that my smile would soon be fully restored. I am over half way through my treatment and I already feel

.

OMG do not go here! I went last week because I needed to redo my filling... They were the only one in the area covered by insurance. I didn t have to wait long time but when dentist came to do exam and told me all the things I left that place crying. He told me I have first degree gum disease, that they need to do surgery on my two wisdom teeth and I need to get crown because filling won t work. After that thy presented me estimated bill and it was for $2,000.00 . I just left the place and cried in my car thinking I will wake up next morning with no teeth in my mouth. Then I got home read all these reviews and figure out that they probably say this to every patient. I went to see other doctor, he said my teeth were fine (in my 24 years i never ever had one major problem with my teeth) and he replaced filling and insurance covered everything. He also told me that he saw hundreds of people coming to him saying terrible experiences about Aspen Dental. So, do not go there, rather drive to other dental practice then seeing these people.

1
★☆☆☆☆

OMG do not go here! I went last week because I needed to redo my filling... They were the only one in the area covered by insurance. I didn t have to wait long time but when dentist came to do exam and told me all the things I left that place crying. He told me I have first degree gum disease, that they need to do surgery on my two wisdom teeth and I need to get crown because filling won t work. After that thy presented me estimated bill and it was for $2,000.00 . I just left the place and cried in my car thinking I will wake up next morning with no teeth in my mouth. Then I got home read all these reviews and figure out that they probably say this to every patient. I went to see other doctor, he said my teeth were fine (in my 24 years i never ever had one major problem with my teeth) and he replaced filling and insurance covered everything. He also told me that he saw hundreds of people coming to him saying terrible experiences about Aspen Dental. So, do not go there, rather drive to other dental practice then seeing these people.

.

Park Young Chan DDS was one of the worst Dentist I had. The 9 VENEERS/FILLINGS he did (in 45 minutes and over $1000.00 charge) fell out within 6 months. He would not replace, Aspen Dental Corpriate In NY did NOTHING-BBB did nothing. I ended up paying another dentist to REPAIR the damage done by Park Young Chan DDS. Avoid Mr. Chan and Aspen Dental- THEY ARE A CHOP SUEY SHOP.

1
★☆☆☆☆

Park Young Chan DDS was one of the worst Dentist I had. The 9 VENEERS/FILLINGS he did (in 45 minutes and over $1000.00 charge) fell out within 6 months. He would not replace, Aspen Dental Corpriate In NY did NOTHING-BBB did nothing. I ended up paying another dentist to REPAIR the damage done by Park Young Chan DDS. Avoid Mr. Chan and Aspen Dental- THEY ARE A CHOP SUEY SHOP.

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I don't have a single good thing to say about this corporation, or it's entities. I'm guessing this is where the dentists who are at the bottom of the role in college end up. Appts for 5 pm, seen at 6:45. Miserable use of Novocaine. Fillings that fall out. A billing dept from Hades. Run!

1
★☆☆☆☆

I don't have a single good thing to say about this corporation, or it's entities. I'm guessing this is where the dentists who are at the bottom of the role in college end up. Appts for 5 pm, seen at 6:45. Miserable use of Novocaine. Fillings that fall out. A billing dept from Hades. Run!

Cons: Bad time management. Bad dentists. Bad billing.

Message from Aspen Dental

Aspen Dental dentists are committed to treating you with the compassion and respect you deserve. They believe in providing care that addresses both your short- and long-term oral health needs. They promise to give you comprehensive care in a judgment-free environment. Because at Aspen Dental, our dentists treat each patient as if they were family. Denture patients can choose from 7 styles of our exclusive ComfiDents® brand dentures, more diverse & affordable options than are available at traditional dental practices. Plus, our on-site denture lab means quick turnaround for denture repairs, relines or adjustments. We believe a healthy mouth should be comfortable & happy, so we’re guaranteeing your money back if you’re not happy with your dentures.



Thanks to our convenient locations & extended office hours, including evenings & select Saturdays, scheduling an appointment is easy! You can schedule your appointment online or by phone Monday - Saturday, 7am - 9pm EST.

Key Points

  • Full range of dental & denture services.
  • Making Dentures in Days, not weeks!
  • Walk-ins & dental emergencies welcome.
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