I would have to disagree with the two reviews. The Arches filed for Chapter 11 January 11, 2011. Although it does feel more like a home than some places, and some of the aids are great, there are also many problems. The owners are disorganized and I found the wife talked a great game but did not follow up numerous times. They did not take proper measures to increase care as needed but tried to take the easy way out. Lead administrator is also not cut out to work in an industry where the customer is always right. Any input is taken as a criticism or insult when the family just wanted to advocate for their loved one (who with Alzheimer's did not have a voice.) It seemed like care, quality of food and facility maintenance was starting to go down hill as they try to cutback and restructure under Chapter 11.
I second the opinion of the first reviewer here. A lovely spot that I found online. After visiting 6 other homes prior to The Arches I knew it was the right place for my mother after speaking with the owner who shared my philosophy about caregiving for those afflicted by Alzheimer's Disease. It had been a great spot for her, the food is cooked on premise and the staff is warm and affectionate with her. Small, private and clean. She is in good and capable hands. It feels like family.
This place is so nice if you are considering elder care this is a place you just have to check out. The building and grounds are gorgeous with the Tilton Arch Monument park next door. The staff really cares about the residents and treat them with respect. There great attention paid to the nutrition of the residents as well. And meals are served in a large very nice dining room. I was very impressed with this facility when I visited it. I've checked out several and none were as nice as this one.