Botnay Bay Computers

★★★☆☆
  • 177 Bartlett St

    Portsmouth, NH 03801

    Map & Directions
  • 603-436-6035

2.5 2
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The service here is HORRIBLE. they took 2 months to fix my computer. had to call them 3 times. they never ordered the correct part until I had to remind them. they charged me $40 for a "bench test" when I TOLD THEM WHAT EXACTLY WAS WRONG WITH IT. I already went to BEST BUY to find out what exactly was wrong with it. I would have been better of having BEST BUY fix it. IT WOULD HAVE BEEN ABOUT $80 Cheaper and A lot quicker

I still think my computer would still be there if I didn't drop in. It was fixed for 10 days and THEY FORGOT TO CALL ME TO PICK IT UP.

I have always tried to support local businesses.

BOTNAY BAY LOST A CUSTOMER. I used Botnay bay for over 12 years. Myles was the best...

The NEW OWNERSHIP needs to learn customer service!!!! The front desk guy seems sluggish and uninterested in ACTUALLY WORKING...

0
★☆☆☆☆

The service here is HORRIBLE. they took 2 months to fix my computer. had to call them 3 times. they never ordered the correct part until I had to remind them. they charged me $40 for a "bench test" when I TOLD THEM WHAT EXACTLY WAS WRONG WITH IT. I already went to BEST BUY to find out what exactly was wrong with it. I would have been better of having BEST BUY fix it. IT WOULD HAVE BEEN ABOUT $80 Cheaper and A lot quicker

I still think my computer would still be there if I didn't drop in. It was fixed for 10 days and THEY FORGOT TO CALL ME TO PICK IT UP.

I have always tried to support local businesses.

BOTNAY BAY LOST A CUSTOMER. I used Botnay bay for over 12 years. Myles was the best...

The NEW OWNERSHIP needs to learn customer service!!!! The front desk guy seems sluggish and uninterested in ACTUALLY WORKING...

Pros: NONE

Cons: Bad Service.... Horrible turnaround

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I brought my laptop here to have it cleaned out and Windows installed. They knew what they were doing and I felt confident that my computer was in good hands. The computer was done the next day, which was nice to not have to go without it for a long time. The prices were typical of computer repair shops.

PROS: Quick Service
CONS:

4
★★★★☆

I brought my laptop here to have it cleaned out and Windows installed. They knew what they were doing and I felt confident that my computer was in good hands. The computer was done the next day, which was nice to not have to go without it for a long time. The prices were typical of computer repair shops.

PROS: Quick Service
CONS:

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