Chuck Smith's Auto LLC

★★★☆☆
  • 8 Scobie Pond Rd

    Derry, NH 03038

    Map & Directions
  • 603-432-5070

About Chuck Smith's Auto LLC

Categories
Hours
Mon-Fri 9am-5pm

Automotive

Automotive
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This places engages in deceptive practices. Bought a car a few days ago. They inspected it and passed it. A few days later I had a mechanic friend of mine look it over and we found holes in the frame and body. Brought it to another station and they failed it. Brought it back to them and Chuck tried saying it was safe and it still passed. I gave the car back cause they said they would find another and they didn't. Tried sell saying he doesn't do refunds. Tried saying that i paid off my mechanics to say it was a bad vehicle. Told me to get off his property when i said i would contact the attorney generals office as what he was doing was illegal and that I was in contact with The DMV department of dealerships and inspection division other wise known as troop G of the state police.

1
★☆☆☆☆

This places engages in deceptive practices. Bought a car a few days ago. They inspected it and passed it. A few days later I had a mechanic friend of mine look it over and we found holes in the frame and body. Brought it to another station and they failed it. Brought it back to them and Chuck tried saying it was safe and it still passed. I gave the car back cause they said they would find another and they didn't. Tried sell saying he doesn't do refunds. Tried saying that i paid off my mechanics to say it was a bad vehicle. Told me to get off his property when i said i would contact the attorney generals office as what he was doing was illegal and that I was in contact with The DMV department of dealerships and inspection division other wise known as troop G of the state police.

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My name is George and 4 years ago when my oldest daughter was17, I purchased my first car from Chuck. Needlest to say a 17 yeard old doesn't take good care or anything. Well I went back to Chuck to buy the oldest her 2nd car. 1 yeard ago My 2nd child turned 18 and Chuck has been good to me that we purchased our 3rd car from Chuck. Since then my oldest was muturing and was ready for a step up and we purchased our 4th car from Chuck. Just 2 weeks ago my car died after 205,000. I am driving a Jeep that I just purchased from Chuck, that makes 5 cars and I'm not done yet. My youngest terns 16 next march and car # 6 will be purchased from Chuck. When anytime we can establish a true friendship with others be it neighbors, co workers or business it is so important to keep thoses friendships. Chuck, Maxine and his team are people that I trust with my childrens safety in the cars they have sold me. Thank you Chuck and Maxine

5
★★★★★

My name is George and 4 years ago when my oldest daughter was17, I purchased my first car from Chuck. Needlest to say a 17 yeard old doesn't take good care or anything. Well I went back to Chuck to buy the oldest her 2nd car. 1 yeard ago My 2nd child turned 18 and Chuck has been good to me that we purchased our 3rd car from Chuck. Since then my oldest was muturing and was ready for a step up and we purchased our 4th car from Chuck. Just 2 weeks ago my car died after 205,000. I am driving a Jeep that I just purchased from Chuck, that makes 5 cars and I'm not done yet. My youngest terns 16 next march and car # 6 will be purchased from Chuck. When anytime we can establish a true friendship with others be it neighbors, co workers or business it is so important to keep thoses friendships. Chuck, Maxine and his team are people that I trust with my childrens safety in the cars they have sold me. Thank you Chuck and Maxine

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4 months ago i bought a 2002 subaru impreza wagon. when i looked under the hood there was a hose that was rubbing against the fan, i told them they have to replace it before i buy it. they did but 1 month later i go to check my oil and the new hose is doing the same thing! i took it in to a mechanic and they told me oil and mixed with my antifreeze and it was bad. additionally, the same mechanic told me my breaks are really bad, he actually said, i can't believe these passed inspection.

chuck smith auto only cares about getting cars out the door. they sacrifice quality service and safety for profit.

I am sorely disappointed in a small business, i will only deal with the big fish from now on.

1
★☆☆☆☆

4 months ago i bought a 2002 subaru impreza wagon. when i looked under the hood there was a hose that was rubbing against the fan, i told them they have to replace it before i buy it. they did but 1 month later i go to check my oil and the new hose is doing the same thing! i took it in to a mechanic and they told me oil and mixed with my antifreeze and it was bad. additionally, the same mechanic told me my breaks are really bad, he actually said, i can't believe these passed inspection.

chuck smith auto only cares about getting cars out the door. they sacrifice quality service and safety for profit.

I am sorely disappointed in a small business, i will only deal with the big fish from now on.

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I bought my first car here 2001 Subaru Forester. The car has a break on the windshield and I was told It was okay to pass the inspection. I told them that I would need to take a driver's license test and asked them if it was still okay, they said yes. When I got to Concord, my road test was terminated because of this crack on my windshield. The inspector said that it's against the Law in NH to drive with cracked windshield. I had to replace it. So, that was the first lie.

The second lie, when I bought my car there, the guy RON told me he reloaded the computer inside of my car so I need to drive 100-150 miles and get back to him to get a new sticker on. On the second day, of driving, my "check engine" light went on and the battery went dead. I replaced the battery but the light didn??t go off and Ron cannot put the sticker on because of this check engine light is on. I need to fix it now again.

There was only one moment when they were honest saying they were selling the car ??as is?. But there were no good as promising me the car would pass the inspection.

I wouldn??t go there next time..

2
★★☆☆☆

I bought my first car here 2001 Subaru Forester. The car has a break on the windshield and I was told It was okay to pass the inspection. I told them that I would need to take a driver's license test and asked them if it was still okay, they said yes. When I got to Concord, my road test was terminated because of this crack on my windshield. The inspector said that it's against the Law in NH to drive with cracked windshield. I had to replace it. So, that was the first lie.

The second lie, when I bought my car there, the guy RON told me he reloaded the computer inside of my car so I need to drive 100-150 miles and get back to him to get a new sticker on. On the second day, of driving, my "check engine" light went on and the battery went dead. I replaced the battery but the light didn??t go off and Ron cannot put the sticker on because of this check engine light is on. I need to fix it now again.

There was only one moment when they were honest saying they were selling the car ??as is?. But there were no good as promising me the car would pass the inspection.

I wouldn??t go there next time..

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I bought a truck that completely went to crap after I bought it, they said they would fix the exhaust leak after they inspected it, after driving it up there 4 times it kept getteing worse, The fact is, they don't have there story together. Excuses, are getting old. Once you buy the truck it is a hassle for them to stand by their work. After making an appt, the mechanic said it was loose and it had to be tighted, and I thought to myself ..........8 hour day you can't tighten it? two days long to tighten bolts???? Hand full of excuses,,,,,, buyer beware

2
★★☆☆☆

I bought a truck that completely went to crap after I bought it, they said they would fix the exhaust leak after they inspected it, after driving it up there 4 times it kept getteing worse, The fact is, they don't have there story together. Excuses, are getting old. Once you buy the truck it is a hassle for them to stand by their work. After making an appt, the mechanic said it was loose and it had to be tighted, and I thought to myself ..........8 hour day you can't tighten it? two days long to tighten bolts???? Hand full of excuses,,,,,, buyer beware

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I found the truck that I was looking for at a very affordable price. Much to my surprise when I went to look at the vehicle it was everything that was advertised and more. The entire staff, which is mostly family is very friendly and laid back. NO pressure! I would definitely consider the purchase of another vehicle from this dealer.

4
★★★★☆

I found the truck that I was looking for at a very affordable price. Much to my surprise when I went to look at the vehicle it was everything that was advertised and more. The entire staff, which is mostly family is very friendly and laid back. NO pressure! I would definitely consider the purchase of another vehicle from this dealer.

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I had been looking for a used car for almost a month and getting extremely frustrated before I tried this place. The lot itself is crowded, and kind of on a weird little hill, but the cars are in good shape, and they don't mind you taking the cars to an outside mechanic to get inspected. They are laid back and won't pressure you or offer you onsolicited advice. I'd buy a car here again.

4
★★★★☆

I had been looking for a used car for almost a month and getting extremely frustrated before I tried this place. The lot itself is crowded, and kind of on a weird little hill, but the cars are in good shape, and they don't mind you taking the cars to an outside mechanic to get inspected. They are laid back and won't pressure you or offer you onsolicited advice. I'd buy a car here again.

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My family has bought 2 cars from this dealer. He offers the most popular cars at fair prices, after he himself searches them out at auctions. He has a mechanic on hand to fix any problems before the cars leave his lot. Be sure to ask for that service. The week I bought my car the mechanic was on vacation and I was told I could bring the car back for him to fix any problems that might occur. Unfortunately there was an undetected brake problem and as a result I actually had an accident on my drive home from the dealer. There was no body damage, and the dealer did have the mechanic correct the brakes when I returned.

4
★★★★☆

My family has bought 2 cars from this dealer. He offers the most popular cars at fair prices, after he himself searches them out at auctions. He has a mechanic on hand to fix any problems before the cars leave his lot. Be sure to ask for that service. The week I bought my car the mechanic was on vacation and I was told I could bring the car back for him to fix any problems that might occur. Unfortunately there was an undetected brake problem and as a result I actually had an accident on my drive home from the dealer. There was no body damage, and the dealer did have the mechanic correct the brakes when I returned.

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