Pep Boys

Bought set of 4 tires, and later gave the car to my brother. He had a problem with one tire after 2 years. Pep Boys stood behind their warranty. He just needed a copy of the repair slip.. I need new tires on my current car, and went there for their buy 3, get 4th free sale. Tires are lower cost, and when I check ratings on the internet, rated higher than other famous brands. Good deal for the money. Portsmouth store is where I have gone.

Posted 08/10/09 | Report Abuse

Was this review helpful to you?

I recently had occasion to meet Bill, the manager of the Porstmouth store. He worked with me on an issue with the service to my truck. The manner in which he handled my issues was first class and professional. He is concerned about keeping local and loyal customers and this is comforting to me as consumer. PepBoys can be trusted as a great local resource for your car maintenance needs.

Posted 12/10/07 | Report Abuse

Was this review helpful to you?

I took my 1997 Honda in for Air Conditioning hose repair. They said they would get the part and call me. They didn't. I called them. They had the wrong part. They said they would call me again. They didn't. They said parts for 1987 Hondas are hard to get! It altogether took 5 weeks to get the repair done. I only stuck with them because I had prepaid the part. Never again.

Posted 07/22/05 | Report Abuse

Was this review helpful to you?

Store set up is very choatic. The service desk and so forth is poorly staffed. Very willing to help when you do get someone that is available. Selection is good and prices are good.

Posted 06/09/05 | Report Abuse

Was this review helpful to you?