Pep Boys Auto Parts & Service

★★★☆☆
  • 50 Durgin Ln

    Portsmouth, NH 03801

    Map & Directions
  • 603-430-6223

About Pep Boys Auto Parts & Service

Categories
  • Automotive Repair
  • Car Batteries
  • Tires
  • Oil Changes
  • Smog Testing
Hours
M-Sa 7:30am-8pm, Su 9am-6pm
Emails
  • contactus@pepboys.com
Payment Options
  • American Express
  • Apple Pay
  • Cash
  • Check
  • Diners Club
  • Discover
  • MasterCard
  • Visa
Brands
  • AC Delco
  • Actron
  • AllTrade
  • ArmorAll
  • Autolite
  • Bayco
  • BF Goodrich
  • Black & Decker
  • Black Magic
  • Bosch
  • Castrol
  • Champion
  • Chevron
  • Coleman
  • Continental
  • Cooper
  • CRC
  • Dayco
  • DeWalt
  • Eagle One
  • Fram
  • Goodyear
  • Gumout
  • Gunk
  • Hankook
  • Haynes
  • K&N
  • Kawasaki
  • Lucas
  • Meguiars
  • Michelin
  • Mobil
  • Monroe
  • Mothers
  • NGK
  • OTC
  • Peak
  • Pennzoil
  • Philips
  • Powerbuilt
  • Purolator
  • Quaker State
  • RainX
  • Schumacher
  • Snap-on
  • STP
  • Surf City Garage
  • Turtle Wax
  • Valvoline
  • Walker
Services
  • Alignments
  • Alternators
  • Batteries
  • Brakes
  • Clutch Replacement
  • Engine Repair
  • Exhaust
  • Fluid Exchanges
  • Heating & Cooling
  • Manufacturer’s Scheduled Maintenance
  • Oil Changes
  • Seasonal Prep Packages
  • Starters
  • State Inspections (by location)
  • Steering and Suspension
  • Tires
  • Tune-Ups + FREE Services: Battery Installation
  • Battery Test
  • Windshield Wiper Replacement

Automotive

Automotive
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European Auto Service

487 Sagamore Rd Rye, CO

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Meineke Car Care Center

2200 Lafayette Rd Portsmouth, IA

Brakes & Tire Services
Engine Performance
Oil Changes & Batteries
Shocks & Struts
Alignments

Brake Repair Services

If your brakes squeal or grind, grab causing jerky stops or your warning light flashes it may be time for a free* brake system inspection. Pep Boys offers brake service packages starting as low as $129.99 per front or rear brake service ($99.99 after mail-in rebate).

    Tire Services

      3.375 8
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      .

      RIP OFF !!! STAY AWAY!! Portsmouth service \r
      \r
      Went in for a alignment and said I needs parts. $500 bucks. So I went and got a second opinion and NOPE ..all was fine. NO PARTS NEEDED!! STAY AWAY from the Portsmouth NH store

      3
      ★★★★★

      RIP OFF !!! STAY AWAY!! Portsmouth service \r
      \r
      Went in for a alignment and said I needs parts. $500 bucks. So I went and got a second opinion and NOPE ..all was fine. NO PARTS NEEDED!! STAY AWAY from the Portsmouth NH store

      .

      I have had it with these people! Not only did they do a terrible job with my brakes, they've been slipping and squeaking for months. My husband brought the car back to be serviced and they said there is nothing wrong with them - that he

      3
      ★★★★★

      I have had it with these people! Not only did they do a terrible job with my brakes, they've been slipping and squeaking for months. My husband brought the car back to be serviced and they said there is nothing wrong with them - that he

      .

      After realizing that I could not open my passenger door from the outside of my 2007 ?Chevy Cobalt? even after using my key to unlock it I brought it to these clowns to repair and do an oil change. When I got it back I was able to open my door again from the outside but my car was telling me that I still needed an oil change! After I called them they told me that I had to reset the change oil display myself. A week and a half later I just happened to use my key to unlock the passenger door. SURPRISE!!! My lock was inoperative. Apparently the professional who worked on my door either failed to mention that he broke or lost the clip need to secure the lock mechanism to the rest of the handle he was fixing in hopes that I wouldn?t check or he?s just plain incompetent. In either case when I brought my car back for a full day and nothing was done. I complained to the ?assistant manager? who was reluctant to admit any wrong doing because ?plastic parts crack and break? (?forget about being lost or broken during the repair.) I was told that he?d look into it ?the paper work? ? (code for ?I?m not going to do anything?) and give me a call. Yeah, right. So, I called corporate. 1-800-PEP-BOYS. They were going to call me back within 48 hrs. Good thing I called 30 hrs later to find out that Mr. Assistant Manager ?ADAM? had my claim closed because I complained to him the day before I opened the complaint. WHAT?!? So now I have to wait another 48 hrs after reopening my complaint. I doubt anything will be done about this since I keep getting jerked around so, CONSUMER BE WARNED !!! If you bring your car to this BOYS club to be fixed. Do not be surprised if your car problem is just replaced by another.

      0
      ★☆☆☆☆

      After realizing that I could not open my passenger door from the outside of my 2007 ?Chevy Cobalt? even after using my key to unlock it I brought it to these clowns to repair and do an oil change. When I got it back I was able to open my door again from the outside but my car was telling me that I still needed an oil change! After I called them they told me that I had to reset the change oil display myself. A week and a half later I just happened to use my key to unlock the passenger door. SURPRISE!!! My lock was inoperative. Apparently the professional who worked on my door either failed to mention that he broke or lost the clip need to secure the lock mechanism to the rest of the handle he was fixing in hopes that I wouldn?t check or he?s just plain incompetent. In either case when I brought my car back for a full day and nothing was done. I complained to the ?assistant manager? who was reluctant to admit any wrong doing because ?plastic parts crack and break? (?forget about being lost or broken during the repair.) I was told that he?d look into it ?the paper work? ? (code for ?I?m not going to do anything?) and give me a call. Yeah, right. So, I called corporate. 1-800-PEP-BOYS. They were going to call me back within 48 hrs. Good thing I called 30 hrs later to find out that Mr. Assistant Manager ?ADAM? had my claim closed because I complained to him the day before I opened the complaint. WHAT?!? So now I have to wait another 48 hrs after reopening my complaint. I doubt anything will be done about this since I keep getting jerked around so, CONSUMER BE WARNED !!! If you bring your car to this BOYS club to be fixed. Do not be surprised if your car problem is just replaced by another.

      .

      Bought set of 4 tires, and later gave the car to my brother. He had a problem with one tire after 2 years. Pep Boys stood behind their warranty. He just needed a copy of the repair slip.. I need new tires on my current car, and went there for their buy 3, get 4th free sale. Tires are lower cost, and when I check ratings on the internet, rated higher than other famous brands. Good deal for the money. Portsmouth store is where I have gone.

      4
      ★★★★☆

      Bought set of 4 tires, and later gave the car to my brother. He had a problem with one tire after 2 years. Pep Boys stood behind their warranty. He just needed a copy of the repair slip.. I need new tires on my current car, and went there for their buy 3, get 4th free sale. Tires are lower cost, and when I check ratings on the internet, rated higher than other famous brands. Good deal for the money. Portsmouth store is where I have gone.

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      .

      I recently had occasion to meet Bill, the manager of the Porstmouth store. He worked with me on an issue with the service to my truck. The manner in which he handled my issues was first class and professional. He is concerned about keeping local and loyal customers and this is comforting to me as consumer. PepBoys can be trusted as a great local resource for your car maintenance needs.

      5
      ★★★★★

      I recently had occasion to meet Bill, the manager of the Porstmouth store. He worked with me on an issue with the service to my truck. The manner in which he handled my issues was first class and professional. He is concerned about keeping local and loyal customers and this is comforting to me as consumer. PepBoys can be trusted as a great local resource for your car maintenance needs.

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      .

      Will never recommend this place to anyone for brakes. My first set of brakes and rotors lasted me over 60k miles. I had them done at this place and 14 months and 18k miles later the rotors were already gone and Pep Boys would not stand behind their product. I had to go to Midas and have them done again.

      0
      ★☆☆☆☆

      Will never recommend this place to anyone for brakes. My first set of brakes and rotors lasted me over 60k miles. I had them done at this place and 14 months and 18k miles later the rotors were already gone and Pep Boys would not stand behind their product. I had to go to Midas and have them done again.

      .

      I took my 1997 Honda in for Air Conditioning hose repair. They said they would get the part and call me. They didn't. I called them. They had the wrong part. They said they would call me again. They didn't. They said parts for 1987 Hondas are hard to get! It altogether took 5 weeks to get the repair done. I only stuck with them because I had prepaid the part. Never again.

      1
      ★☆☆☆☆

      I took my 1997 Honda in for Air Conditioning hose repair. They said they would get the part and call me. They didn't. I called them. They had the wrong part. They said they would call me again. They didn't. They said parts for 1987 Hondas are hard to get! It altogether took 5 weeks to get the repair done. I only stuck with them because I had prepaid the part. Never again.

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      .

      Store set up is very choatic. The service desk and so forth is poorly staffed. Very willing to help when you do get someone that is available. Selection is good and prices are good.

      3
      ★★★☆☆

      Store set up is very choatic. The service desk and so forth is poorly staffed. Very willing to help when you do get someone that is available. Selection is good and prices are good.

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