Lillys On The Pond Restaurant

★★★☆☆

About Lillys On The Pond Restaurant

Categories
  • Restaurants
Details
  • Family-Friendly Dining

Food

Food
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.

Whatever happened to customer service? The staff was insulting when we mentioned a complaint and then service was horrible. The manager was very arrogant. Food was cool although it may have been sitting around until it was served. I work too hard for my money to waste it there again.

1
★☆☆☆☆

Whatever happened to customer service? The staff was insulting when we mentioned a complaint and then service was horrible. The manager was very arrogant. Food was cool although it may have been sitting around until it was served. I work too hard for my money to waste it there again.

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.

Lilly's On the Pond is a great place for meeting friends for dinner or drinks at the bar, or a large event in one of their smaller rooms for a group. They have a nice variety of entrees from fish to chicken and a good selections of side dishes to choose to go with your dinner. I have always had good food at Lilly's and it also has a nice view of the pond nearby from some of the smaller rooms. Their prices are reasonable too. I would recommend for both a small to a larger group for a special event.

4
★★★★☆

Lilly's On the Pond is a great place for meeting friends for dinner or drinks at the bar, or a large event in one of their smaller rooms for a group. They have a nice variety of entrees from fish to chicken and a good selections of side dishes to choose to go with your dinner. I have always had good food at Lilly's and it also has a nice view of the pond nearby from some of the smaller rooms. Their prices are reasonable too. I would recommend for both a small to a larger group for a special event.

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My experience was poor. I expect food that is supposed to be hot (in temperature) when eaten to be served hot; mine wasn't--and this included the vegetables as well as the meat dish.
Additionally, there is absolutely no reason why coffee should not be served in cups that are anything other than `sparking clean`; mine came in a cup that had a very noticeable, very dark stain. Once noted, it acted as a very effective `turn off.`

And, perhaps worst of all, neither of the two letters I wrote to the management with respect to these problems were ever answered.

So.. . unless you like your food to be served cold, enjoy drinking from cups that certainly appear to be `dirty,` and don't mind at all being ignored when you attempt to express a legitimate complaint--by all means go to this restaurant. (But, don't say you weren't warned!)

1
★☆☆☆☆

My experience was poor. I expect food that is supposed to be hot (in temperature) when eaten to be served hot; mine wasn't--and this included the vegetables as well as the meat dish.
Additionally, there is absolutely no reason why coffee should not be served in cups that are anything other than `sparking clean`; mine came in a cup that had a very noticeable, very dark stain. Once noted, it acted as a very effective `turn off.`

And, perhaps worst of all, neither of the two letters I wrote to the management with respect to these problems were ever answered.

So.. . unless you like your food to be served cold, enjoy drinking from cups that certainly appear to be `dirty,` and don't mind at all being ignored when you attempt to express a legitimate complaint--by all means go to this restaurant. (But, don't say you weren't warned!)

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i love this place!
the prices are reasonable with 6oz burgers n season fries hovering someplace around 7bucks ALMOST more than i am able to pack in. the desserts are almost all homeade and mostl under 4 dollars the "mexican chocolate pots" are simply chocolate delight!!!

food is often simple but SOOO good. and as i said filling. the apple brandy walnut chicken always gives me dinner and lunch the next day. most entrees include homemade pumpkin bread and french bread, a salad, and unlike the trend of many chains a vegetable AND potato choice. not bad for around14 dollars(some things are more but prime rib or filet mignon WOULD be) the service is friendly and helpful and i have found that the kitchen staff are most willing to work with allergy issues and other special requests within reason.(asparagus rather than artichokes for instance)
i recommend lillys on the pond highly

5
★★★★★

i love this place!
the prices are reasonable with 6oz burgers n season fries hovering someplace around 7bucks ALMOST more than i am able to pack in. the desserts are almost all homeade and mostl under 4 dollars the "mexican chocolate pots" are simply chocolate delight!!!

food is often simple but SOOO good. and as i said filling. the apple brandy walnut chicken always gives me dinner and lunch the next day. most entrees include homemade pumpkin bread and french bread, a salad, and unlike the trend of many chains a vegetable AND potato choice. not bad for around14 dollars(some things are more but prime rib or filet mignon WOULD be) the service is friendly and helpful and i have found that the kitchen staff are most willing to work with allergy issues and other special requests within reason.(asparagus rather than artichokes for instance)
i recommend lillys on the pond highly

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.

I've tried this place several times and usually come away disappointed. Their seafood is their strength, most other entrees are run-of-the-mill and very overpriced. Small portions.

Appetizers are small in quantity. Service is usually good.

You know how some company's give you a title and no pay? It' sort of like that with their menu...lots of fancy sounding choices which turn out to be glorified cafeteria food.

PROS: Good service, nice atmosphere
CONS: Overpriced, small portions

3
★★★☆☆

I've tried this place several times and usually come away disappointed. Their seafood is their strength, most other entrees are run-of-the-mill and very overpriced. Small portions.

Appetizers are small in quantity. Service is usually good.

You know how some company's give you a title and no pay? It' sort of like that with their menu...lots of fancy sounding choices which turn out to be glorified cafeteria food.

PROS: Good service, nice atmosphere
CONS: Overpriced, small portions

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