Costumes of Nashua LLC

★★☆☆☆
  • 76 Derry St Unit B2

    Hudson, NH 03051

    Map & Directions
  • 603-882-5640

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2.1 10
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I ordered the Adult Male Pilot costume this August after examining it online and determining that it was the best pilot costume I could find. I was quite nervous about the price, but it looked of high quality so I thought it was worth the risk. Unfortunately I was wrong. It arrived quite quickly, which was great, but it was a huge disappointment. While the jacket looks great, the pants are awful. They are literally the exact same thin elastic band polyester black pants I've purchased for $10 with other Halloween costumes. So I pretty much paid $175 for a jacket. It's a great jacket, but not an amazing jacket. Since I was able to return it, I emailed Nashau about a return the very next day. After they advised me there would be a 30% restocking fee in addition to shipping fees, I opted for keeping the costume. It would have cost me $85 to return it. So while I have a nice pilot jacket, I would never recommend Costumes of Nashua.

1
★☆☆☆☆

I ordered the Adult Male Pilot costume this August after examining it online and determining that it was the best pilot costume I could find. I was quite nervous about the price, but it looked of high quality so I thought it was worth the risk. Unfortunately I was wrong. It arrived quite quickly, which was great, but it was a huge disappointment. While the jacket looks great, the pants are awful. They are literally the exact same thin elastic band polyester black pants I've purchased for $10 with other Halloween costumes. So I pretty much paid $175 for a jacket. It's a great jacket, but not an amazing jacket. Since I was able to return it, I emailed Nashau about a return the very next day. After they advised me there would be a 30% restocking fee in addition to shipping fees, I opted for keeping the costume. It would have cost me $85 to return it. So while I have a nice pilot jacket, I would never recommend Costumes of Nashua.

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I LOVE Costumes of Nashua! Folks there really know there stuff (friendly, creative and knowledgeable) I have a blast browsing through a huge warehouse filled with 1000s of top quality outfits. If they don t have it they can help you find what you re looking for. I highly recommend them!!!

5
★★★★★

I LOVE Costumes of Nashua! Folks there really know there stuff (friendly, creative and knowledgeable) I have a blast browsing through a huge warehouse filled with 1000s of top quality outfits. If they don t have it they can help you find what you re looking for. I highly recommend them!!!

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I give them ZERO stars. They are UNSCRUPULOUS in their business practices. They charge OUTRAGEOUS amounts for shipping. They LIE about conversations had with them. They disregard customer cancellations to make a buck. DO NOT, DO NOT, DO NOT order anything from these crooks. And watch out for the liars in the shipping dept. This company is a scam. Avoid like the plague. There are much better online companies out there to deal with that actually care about customer satisfaction.

1
★☆☆☆☆

I give them ZERO stars. They are UNSCRUPULOUS in their business practices. They charge OUTRAGEOUS amounts for shipping. They LIE about conversations had with them. They disregard customer cancellations to make a buck. DO NOT, DO NOT, DO NOT order anything from these crooks. And watch out for the liars in the shipping dept. This company is a scam. Avoid like the plague. There are much better online companies out there to deal with that actually care about customer satisfaction.

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I would give this place NO stars actually! DO NOT ORDER FROM THEM!! I am trying to do my best at slamming this place to get the word out. I placed an order for Halloween 2010 and spent well over $200 doing so, ordering special order costumes along with several accessories. First of all, the order didn't even come all together; it was split in two separate orders and I was told one would come by UPS and the other USPS. So. . .I waited. The one I was told would come by UPS, came by USPS. So I was wondering what happend to my other order, which just so happened to have a couple of needed accessories for my costume. I again waited. . . I called customer service and was told that, by their records, my order was in fact delivered to the USPS and that I should take up my problems with them. That was the end of that discussion. I went to my post office, and no box. So I called back, and they again told me it was delivered, as so was my other order (which came by a different carrier than I was told). And they would do nothing.
Halloween came and went, and I (finally) TWO weeks later received my accessory for my costume by UPS (when I was told it was sitting in my post office all this time). I even got a UPS notification for it. So I sent an e-mail and waited. . . No response, so I again called, hoping to get a full refund for my accessory and all my troubles. NO such luck! The manager of the place didn't even care and said that all sales were final and that it wasn't their fault; like it was mine!! So no refund, no apology, no nothing!
DO NOT ORDER FROM THEM! Hopefully you will have read this and learned something. I will do my best to smash Costumes of Nashua and have no one ever order from them again!!

1
★☆☆☆☆

I would give this place NO stars actually! DO NOT ORDER FROM THEM!! I am trying to do my best at slamming this place to get the word out. I placed an order for Halloween 2010 and spent well over $200 doing so, ordering special order costumes along with several accessories. First of all, the order didn't even come all together; it was split in two separate orders and I was told one would come by UPS and the other USPS. So. . .I waited. The one I was told would come by UPS, came by USPS. So I was wondering what happend to my other order, which just so happened to have a couple of needed accessories for my costume. I again waited. . . I called customer service and was told that, by their records, my order was in fact delivered to the USPS and that I should take up my problems with them. That was the end of that discussion. I went to my post office, and no box. So I called back, and they again told me it was delivered, as so was my other order (which came by a different carrier than I was told). And they would do nothing.
Halloween came and went, and I (finally) TWO weeks later received my accessory for my costume by UPS (when I was told it was sitting in my post office all this time). I even got a UPS notification for it. So I sent an e-mail and waited. . . No response, so I again called, hoping to get a full refund for my accessory and all my troubles. NO such luck! The manager of the place didn't even care and said that all sales were final and that it wasn't their fault; like it was mine!! So no refund, no apology, no nothing!
DO NOT ORDER FROM THEM! Hopefully you will have read this and learned something. I will do my best to smash Costumes of Nashua and have no one ever order from them again!!

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0 out of 1 people found this review helpful.

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Do not order online. This store is a scam. I ordered a moustache and adhesive glue. Not only was it not delivered on time, they sneakily charge the shipping and handling after the order. When ordering it says total order. Then they send an email afterward that is confusing. I thought instead of it being $13.98 it would be $14.99 so I gave the go ahead only to find out they are charging 13.98 plus 14.99 s&h for a tiny moustache and glue that can't weigh more than a few ounces!!! Stay away if you value your dollars!!!

1
★☆☆☆☆

Do not order online. This store is a scam. I ordered a moustache and adhesive glue. Not only was it not delivered on time, they sneakily charge the shipping and handling after the order. When ordering it says total order. Then they send an email afterward that is confusing. I thought instead of it being $13.98 it would be $14.99 so I gave the go ahead only to find out they are charging 13.98 plus 14.99 s&h for a tiny moustache and glue that can't weigh more than a few ounces!!! Stay away if you value your dollars!!!

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0 out of 1 people found this review helpful.

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I would give them less than one star if possible. I am in a Medieval wedding which the bride choose this business for the bridesmaid dresses. Service was actually wonderful and a great experience at first. Then my credit card was charged a month and a half earlier than the date they confirmed with me (when the rental ships). Since they had to make additional dresses for this event, I accepted it and moved on. Then comes time for the dresses to ship. I recieve tracking information but am notified that there was an error in the $200 security deposit (which who actually CHARGES the security fee, most companies hold the number and then charge when necessary) which my card did not go through. I corrected said error, called back to Nashua and asked them to rerun and please to let me know if they had any issues. I then FOLLOWED UP AGAIN the next business day and was assured that everything went through and the dress was in the mail. When I checked today, the tracking information still indicated the dress had not been shipped. I called and they told me they didn't know how to charge the security deposit which is why the dress hadn't shipped. Nevermind the fact that I was told the dress was shipped and all was well, apparently the expidited shipping which I now need in order to have the dress in time for the event is MY RESPONSIBILITY. DO NOT TRUST ANYTHING THEY SAY! Now the rentals are mailed they don't care about customer satisfaction or doing what is right (this dress shipping late was NOT my fault nor was there any attempt made to try to contact me to get the dress shipped. If I hadn't followed up, my girlfriend would be without a bridesmaid). I shudder to think that the security deposit is probably something I'll never see when I see the way this business is run.

1
★☆☆☆☆

I would give them less than one star if possible. I am in a Medieval wedding which the bride choose this business for the bridesmaid dresses. Service was actually wonderful and a great experience at first. Then my credit card was charged a month and a half earlier than the date they confirmed with me (when the rental ships). Since they had to make additional dresses for this event, I accepted it and moved on. Then comes time for the dresses to ship. I recieve tracking information but am notified that there was an error in the $200 security deposit (which who actually CHARGES the security fee, most companies hold the number and then charge when necessary) which my card did not go through. I corrected said error, called back to Nashua and asked them to rerun and please to let me know if they had any issues. I then FOLLOWED UP AGAIN the next business day and was assured that everything went through and the dress was in the mail. When I checked today, the tracking information still indicated the dress had not been shipped. I called and they told me they didn't know how to charge the security deposit which is why the dress hadn't shipped. Nevermind the fact that I was told the dress was shipped and all was well, apparently the expidited shipping which I now need in order to have the dress in time for the event is MY RESPONSIBILITY. DO NOT TRUST ANYTHING THEY SAY! Now the rentals are mailed they don't care about customer satisfaction or doing what is right (this dress shipping late was NOT my fault nor was there any attempt made to try to contact me to get the dress shipped. If I hadn't followed up, my girlfriend would be without a bridesmaid). I shudder to think that the security deposit is probably something I'll never see when I see the way this business is run.

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0 out of 1 people found this review helpful.

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I've been to this store several times in Nashua and it completely blows away Spirt of Halloween or any of the other Halloween stores for costumes. The store front has allot of cool items but the real magic is in the racks and racks of costumes they have in the back of which you can mix and match a costume for virtually anything you want or any time period. The service is excellent and if you go there you will not be disappointed. Some costumes cost more but they are better quality

5
★★★★★

I've been to this store several times in Nashua and it completely blows away Spirt of Halloween or any of the other Halloween stores for costumes. The store front has allot of cool items but the real magic is in the racks and racks of costumes they have in the back of which you can mix and match a costume for virtually anything you want or any time period. The service is excellent and if you go there you will not be disappointed. Some costumes cost more but they are better quality

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1 out of 2 people found this review helpful.

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I went to get a Dorothy costume. My first impression was that the store seemed almost sad: it looked less than clean, lonely, and outdated. When I was presented with a costume, it was not only lower quality and a higher price than I had seen at other stores, but also fit rather awkardly. The costume also appeared to have taken a few trips through the laundry. I would say to skip this one.

1
★☆☆☆☆

I went to get a Dorothy costume. My first impression was that the store seemed almost sad: it looked less than clean, lonely, and outdated. When I was presented with a costume, it was not only lower quality and a higher price than I had seen at other stores, but also fit rather awkardly. The costume also appeared to have taken a few trips through the laundry. I would say to skip this one.

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0 out of 2 people found this review helpful.

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They promised me a mad hatter costume that i ordered over one month ahead of time. I called at least 4 different times to make sure everything was ok, the entire time they said it was fine...my costume arrived with no hat. They said that "we didnt send the hat because it didnt come in". They did not discount anything for the missing costume pieces etc. I had to spend an additional $70 to get the same piece (hat, which makes the costume) from another shop, due to the lateness of the situation. NEVER USE THIS COMPANY, they do not stand behind their orders. I would highly recomend using another company as you never know if you will get what you need.

1
★☆☆☆☆

They promised me a mad hatter costume that i ordered over one month ahead of time. I called at least 4 different times to make sure everything was ok, the entire time they said it was fine...my costume arrived with no hat. They said that "we didnt send the hat because it didnt come in". They did not discount anything for the missing costume pieces etc. I had to spend an additional $70 to get the same piece (hat, which makes the costume) from another shop, due to the lateness of the situation. NEVER USE THIS COMPANY, they do not stand behind their orders. I would highly recomend using another company as you never know if you will get what you need.

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0 out of 1 people found this review helpful.

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This store is very nice. The people here are very friendly. They try to find what you are looking for. They had costumes, masks and many accessories. If you dont know they will give you suggestions. They have a good selection of everything. Store is kept clean. I love just going to this store and just browsing. Prices are reasonable.

4
★★★★☆

This store is very nice. The people here are very friendly. They try to find what you are looking for. They had costumes, masks and many accessories. If you dont know they will give you suggestions. They have a good selection of everything. Store is kept clean. I love just going to this store and just browsing. Prices are reasonable.

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1 out of 4 people found this review helpful.

 

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