Zenus Is Jewelry

★★★☆☆
42.9324 -72.2868
Map and Directions to Zenus Is Jewelry

603-357-1786

222 West St

Keene, NH

03431

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About Zenus Is Jewelry

Hours
Mon. - Sat. 10am - 9pm;Sun. 10am - 6pm

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3.0 15
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Reviews 1 - 15 of 15.
.

I went to Zenus on Sept. of last year to buy a engagement ring and was very pleased with the help from associates and quality of the ring. When we went back for sizing they kept their word and did it for free, it fit well, it was also done the same day and on another visit they cleaned the ring for free and said they would do so again.

4
★★★★☆

I went to Zenus on Sept. of last year to buy a engagement ring and was very pleased with the help from associates and quality of the ring. When we went back for sizing they kept their word and did it for free, it fit well, it was also done the same day and on another visit they cleaned the ring for free and said they would do so again.

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Don't take you old silver there to sell. The singe out front said 'we buy old silver and gold'. I had some old sterling silverware. The owner offered me $150 for it. I want to Colonial Coins in Marlborough, NH and he offered me $340 the same day. Just saying watch out.

1
★☆☆☆☆

Don't take you old silver there to sell. The singe out front said 'we buy old silver and gold'. I had some old sterling silverware. The owner offered me $150 for it. I want to Colonial Coins in Marlborough, NH and he offered me $340 the same day. Just saying watch out.

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.

I brought my grandmother's ring in which had a snapped band, and of course years and years of age and asked if it could be fixed. The owner said it could, and he would have it done within a few HOURS! That ring looks amazing! I can't imagine it looked better when it was given to my beautiful grandmother. What a blessing to have such talent locally. I am so thrilled with the delicate work that he did on this treasure of mine. Pricing was great, timing was excellent, level of complexity was intimidating at best. I am so glad I took I took the ring to Zenus. It's great to have such talent locally!

5
★★★★★

I brought my grandmother's ring in which had a snapped band, and of course years and years of age and asked if it could be fixed. The owner said it could, and he would have it done within a few HOURS! That ring looks amazing! I can't imagine it looked better when it was given to my beautiful grandmother. What a blessing to have such talent locally. I am so thrilled with the delicate work that he did on this treasure of mine. Pricing was great, timing was excellent, level of complexity was intimidating at best. I am so glad I took I took the ring to Zenus. It's great to have such talent locally!

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.

I went to Zenus the day he opened the store. Quite a few years ago. I love that store because Jerry has the unusual jewelry I like. No, cheapt they are not and I too paid way too much to have a new battery installed in a watch. By the same token Jerry has often discounted an item for me . So all in all I will go back to Zenus a

gain and again.

3
★★★☆☆

I went to Zenus the day he opened the store. Quite a few years ago. I love that store because Jerry has the unusual jewelry I like. No, cheapt they are not and I too paid way too much to have a new battery installed in a watch. By the same token Jerry has often discounted an item for me . So all in all I will go back to Zenus a

gain and again.

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.

I work in Keene, went there to have a diamond removed from an earring and put into an engagement ring. They said it had to be appraised first before they could do it, I dont know why. Did that, said my fiance had to be there to be sized. Dealt with a woman manager, dont know her name. Did that, said she was a size 7, she wanted sterling silver, had to order it. They ordered it, installed the diamond. I picked it up, gave it to her and it wouldnt even fit on her pinky. Brought it back, found they had ordered a size 4 ring. Another woman said it was her fault, she did seem genuinely sorry. The manager said they would resize it but I didnt think you could increase the size that far. Sent it out, picked it up again, was barely able get the ring on almost did not get it on again. Took it back yet again, had only been resized to a size 6.5 had to be sent out again. Now this woman had the balls to say to me "we cant keep doing this for free you know". That really blew my mind and I should have gone off on her. I wasnt paying a dime extra to fix their screw ups, they did resize it, again. I believe I went there 6 times total and the ring finally fits. Its been several years and now the ring has a crack and I know its because it was resized to much. I should have made them get me the correct size ring from the beginning. Even if they offered to fix it I would rather pay someone else then ever set foot in that place again. So much for shopping locally.

1
★☆☆☆☆

I work in Keene, went there to have a diamond removed from an earring and put into an engagement ring. They said it had to be appraised first before they could do it, I dont know why. Did that, said my fiance had to be there to be sized. Dealt with a woman manager, dont know her name. Did that, said she was a size 7, she wanted sterling silver, had to order it. They ordered it, installed the diamond. I picked it up, gave it to her and it wouldnt even fit on her pinky. Brought it back, found they had ordered a size 4 ring. Another woman said it was her fault, she did seem genuinely sorry. The manager said they would resize it but I didnt think you could increase the size that far. Sent it out, picked it up again, was barely able get the ring on almost did not get it on again. Took it back yet again, had only been resized to a size 6.5 had to be sent out again. Now this woman had the balls to say to me "we cant keep doing this for free you know". That really blew my mind and I should have gone off on her. I wasnt paying a dime extra to fix their screw ups, they did resize it, again. I believe I went there 6 times total and the ring finally fits. Its been several years and now the ring has a crack and I know its because it was resized to much. I should have made them get me the correct size ring from the beginning. Even if they offered to fix it I would rather pay someone else then ever set foot in that place again. So much for shopping locally.

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.

In the last 15 years I have bought numerous pieces of jewelry for my wife, i.e., diamond rings, ear rings , diamond necklace and many other items. We have also purchased wall clocks there. I deal mostly with Kalenda, a jewelry consultant, sweet and extremely helpful. Jerry the owner is a great guy who treats all his customers like life long friends. The negative reviews do not treat this man, his associates and the store in a fair manner. My wife and I shop for all our jewelry needs there.

5
★★★★★

In the last 15 years I have bought numerous pieces of jewelry for my wife, i.e., diamond rings, ear rings , diamond necklace and many other items. We have also purchased wall clocks there. I deal mostly with Kalenda, a jewelry consultant, sweet and extremely helpful. Jerry the owner is a great guy who treats all his customers like life long friends. The negative reviews do not treat this man, his associates and the store in a fair manner. My wife and I shop for all our jewelry needs there.

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.

Very disappointed in this store. Had watch battery replaced on 2 watches, cost me $40.00. Thought this was very high so called around other stores and found usual cost is between $8.-$12. Went back to express my opinion and woman who waited on me did not want to discuss, told me will have to take it up with the owner. He was not there of course.

1
★☆☆☆☆

Very disappointed in this store. Had watch battery replaced on 2 watches, cost me $40.00. Thought this was very high so called around other stores and found usual cost is between $8.-$12. Went back to express my opinion and woman who waited on me did not want to discuss, told me will have to take it up with the owner. He was not there of course.

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.

I was disappointed in the service and attitude of Zenus when I had my watch battery replaced. They replaced the battery but damaged my watch in the process. They told me they couldn't fix it and didn't apologize for their mistake. Too bad, having bought wedding rings and other things there, I won't go back . . .

1
★☆☆☆☆

I was disappointed in the service and attitude of Zenus when I had my watch battery replaced. They replaced the battery but damaged my watch in the process. They told me they couldn't fix it and didn't apologize for their mistake. Too bad, having bought wedding rings and other things there, I won't go back . . .

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.

My fiance purchased my engagement ring here and when we went to have it I was charge way too much. This was our first sizing and my friend who also had her ring purchased here was told she got one sizing included in the cost of her ring. When I asked about this I was informed that I was actually being undercharged for the service. I also had to wait over a week for my ring to be returned. We wont be buying our bands here.

1
★☆☆☆☆

My fiance purchased my engagement ring here and when we went to have it I was charge way too much. This was our first sizing and my friend who also had her ring purchased here was told she got one sizing included in the cost of her ring. When I asked about this I was informed that I was actually being undercharged for the service. I also had to wait over a week for my ring to be returned. We wont be buying our bands here.

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.

My experience was amazing. The staff there was so helpfull and very smart. I would not go anywhere else. Unlike Anthony Tophers or Regal who dont know what they are talking about ZENUS does. I deffinetly will return again and again.

5
★★★★★

My experience was amazing. The staff there was so helpfull and very smart. I would not go anywhere else. Unlike Anthony Tophers or Regal who dont know what they are talking about ZENUS does. I deffinetly will return again and again.

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.

Ruined two pieces of my jewelry...wanted to charge me to fix them. I brought them to Anthony Toepher and he fixed the "issues" the un-educated staff had. He also did it free of charge. They had a more welcoming staff and they were educated.

1
★☆☆☆☆

Ruined two pieces of my jewelry...wanted to charge me to fix them. I brought them to Anthony Toepher and he fixed the "issues" the un-educated staff had. He also did it free of charge. They had a more welcoming staff and they were educated.

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.

I went to Zenus to look for a silver necklace for my wife and was immediately helped by a sales associate. I just needed something very simple and she steered me to some very attractive chains. Since there were different sizes, she even put them on herself so I could see how they looked. Another small, but meaningful touch: she asked my name and introduced herself. You don't get that sort of personal attention everywhere. I don't purchase jewelry often, but when I do I'll return to Zenus.

5
★★★★★

I went to Zenus to look for a silver necklace for my wife and was immediately helped by a sales associate. I just needed something very simple and she steered me to some very attractive chains. Since there were different sizes, she even put them on herself so I could see how they looked. Another small, but meaningful touch: she asked my name and introduced herself. You don't get that sort of personal attention everywhere. I don't purchase jewelry often, but when I do I'll return to Zenus.

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.

While I haven't bought any jewelry here the staff is very knowledgeable and helpful. I had a watched repaired and some batteries changed out and it was done timely with a reasonable charge and I loved that they gave me a year warranty of the batteries placed in the watches, something most stores do not do.

4
★★★★☆

While I haven't bought any jewelry here the staff is very knowledgeable and helpful. I had a watched repaired and some batteries changed out and it was done timely with a reasonable charge and I loved that they gave me a year warranty of the batteries placed in the watches, something most stores do not do.

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.

Jewelry is more expensive here than at other jewelry stores in Keene. Located in beautiful Colony Mill. Employees are friendly and helpful. I bought a ID bracelet. Engraving was free.

4
★★★★☆

Jewelry is more expensive here than at other jewelry stores in Keene. Located in beautiful Colony Mill. Employees are friendly and helpful. I bought a ID bracelet. Engraving was free.

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.

My fiance bought my engagement ring at Zenus and it needed to be sized. They gave me great service at Zenus and the price was just right for the sizing. Zenus is in a great location. While you have your jewelry polished you can go shopping at the same time. The set up of the store is amazing and convenient.

4
★★★★☆

My fiance bought my engagement ring at Zenus and it needed to be sized. They gave me great service at Zenus and the price was just right for the sizing. Zenus is in a great location. While you have your jewelry polished you can go shopping at the same time. The set up of the store is amazing and convenient.

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