Syd's Carpet-Flooring America

★★★☆☆
  • 43 St James St

    Keene, NH 03431

    Map & Directions
  • 603-352-4315

About Syd's Carpet-Flooring America

Hours
Monday: 10:00am - 5:00pm Tuesday: 10:00am - 5:00pm Wednesday: 10:00am - 5:00pm Thursday: 10:00am - 6:00pm Friday: 10:00am - 6:00pm Saturday: 10:00am - 5:00pm Sunday: 11:00am - 4:00pm
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Business Services

Business Services
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3.0 3
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Shop Frazier and Sons or Plotkins. Don't go here.

I purchases 2 chairs and a rug from them in Mid February. Neither were 'in stock' anywhere and needed to be ordered from the manufacturers. I was told 8 to 10 weeks for delivery. The rug was coming from Egypt and the chairs from Montreal. I received a call the Tuesday before Easter saying the chairs were on their way as well as the rug. I picked up the rug two weeks later. The chairs were delivered the Thursday before Memorial Day. That was a total of 17 weeks!.

Customer service up to the completion of the sale was great. Once you signed, they could care less about you. During the wait I called twice to check on the status. I got ahold of a woman named Kathleen both of these times. She has the customer relations skills of a Fischer Cat. She takes things personal. When I asked her to start making phone calls and finding out what the hold up was, she got rude. Telling me I was blaming her! No, I answered, not 'her' but Syd's Carpet and Snooze Room. She just answered the phone.

Take your money where people know how to treat customers. You know, the one's paying their salary!

1
★☆☆☆☆

Shop Frazier and Sons or Plotkins. Don't go here.

I purchases 2 chairs and a rug from them in Mid February. Neither were 'in stock' anywhere and needed to be ordered from the manufacturers. I was told 8 to 10 weeks for delivery. The rug was coming from Egypt and the chairs from Montreal. I received a call the Tuesday before Easter saying the chairs were on their way as well as the rug. I picked up the rug two weeks later. The chairs were delivered the Thursday before Memorial Day. That was a total of 17 weeks!.

Customer service up to the completion of the sale was great. Once you signed, they could care less about you. During the wait I called twice to check on the status. I got ahold of a woman named Kathleen both of these times. She has the customer relations skills of a Fischer Cat. She takes things personal. When I asked her to start making phone calls and finding out what the hold up was, she got rude. Telling me I was blaming her! No, I answered, not 'her' but Syd's Carpet and Snooze Room. She just answered the phone.

Take your money where people know how to treat customers. You know, the one's paying their salary!

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We purchased our bed and mattress set from Syd's this spring and still can't keep from raving about it! The mattress is so comfy and it may sound silly, but I feel like a princess with my new bed! The craftsmanship is wonderful and the bed is just beautiful!

4
★★★★☆

We purchased our bed and mattress set from Syd's this spring and still can't keep from raving about it! The mattress is so comfy and it may sound silly, but I feel like a princess with my new bed! The craftsmanship is wonderful and the bed is just beautiful!

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Wow what a place. No matte what you are looking for in bedding this is the place to go. There are so many things to look at and they are always having a sale which helps meet the price that you are looking for. Syd's has wonderful staff and they are always there to help you. I would recommend that anyone check this place out to find what they are looking for.

4
★★★★☆

Wow what a place. No matte what you are looking for in bedding this is the place to go. There are so many things to look at and they are always having a sale which helps meet the price that you are looking for. Syd's has wonderful staff and they are always there to help you. I would recommend that anyone check this place out to find what they are looking for.

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