Fitzula's Gift Shop

★★★★☆

About Fitzula's Gift Shop

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This gift shop is such a great place to go and find any type of gifts! I was reading on the internet about their website and store and saw such great comments, of course you have that 1 person who is never happy with anything in life, looks like she came to attack Fitzulas....these people are great to work with, the boss is such a riot to listen to while your browsing around, great help, great times, great gifts!

5
★★★★★

This gift shop is such a great place to go and find any type of gifts! I was reading on the internet about their website and store and saw such great comments, of course you have that 1 person who is never happy with anything in life, looks like she came to attack Fitzulas....these people are great to work with, the boss is such a riot to listen to while your browsing around, great help, great times, great gifts!

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I received my Possible Dreams Clothtique ??Shh, It??s a Surprise Boy? today which I ordered online. I am so very please that it arrived safe and sound. This was a replacement for an identical one which was broken last week by my two kittens. It was very sentimental to me so for me to find it online and have it replaced so quickly is truly amazing. I know that we don??t always hear the positive comments from customers so I wanted to thank Fitzula's for making my ??Dreams Possible? by providing me with excellent, quick service.

5
★★★★★

I received my Possible Dreams Clothtique ??Shh, It??s a Surprise Boy? today which I ordered online. I am so very please that it arrived safe and sound. This was a replacement for an identical one which was broken last week by my two kittens. It was very sentimental to me so for me to find it online and have it replaced so quickly is truly amazing. I know that we don??t always hear the positive comments from customers so I wanted to thank Fitzula's for making my ??Dreams Possible? by providing me with excellent, quick service.

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1 out of 1 people found this review helpful.

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I was very happy with the customer service I received when placing my order. My order shipped to me fast and safe! I will be book marking this website for future purchases! I highly recommend this website to everyone

3
★★★☆☆

I was very happy with the customer service I received when placing my order. My order shipped to me fast and safe! I will be book marking this website for future purchases! I highly recommend this website to everyone

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1 out of 1 people found this review helpful.

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Fitzula's Gift Shop has excellent service! I tried to order aPrecious Moments: "Hope is a Gentle Melody" for my mother last Christmas. She has all the others in the collection and was only missing that one. They were the only store that had one in stock. Unfortunately though, they couldn't find it. It was disappointing, but there was nothing I could do. I eventually told my mom that it just wasn't available any more.

But then while I was on vacation last week, 6+ months later a girl called from the gift shop I think her name was Shannon and told me that she had found one in your shop! I was amazed. I could not believe that she had not only remembered that I had tried to order "Hope" but she was nice enough to call and see if I still wanted it. My family was thrilled. We gave it to my mom as soon as we got home from vacation. She couldn't believe that we had found something that was supposedly off the market. And the shipping was fast and free! I will certainly keep this site in mind for future purchases.

And thank you, thank you, thank you, Shannon, for your great customer service!

5
★★★★★

Fitzula's Gift Shop has excellent service! I tried to order aPrecious Moments: "Hope is a Gentle Melody" for my mother last Christmas. She has all the others in the collection and was only missing that one. They were the only store that had one in stock. Unfortunately though, they couldn't find it. It was disappointing, but there was nothing I could do. I eventually told my mom that it just wasn't available any more.

But then while I was on vacation last week, 6+ months later a girl called from the gift shop I think her name was Shannon and told me that she had found one in your shop! I was amazed. I could not believe that she had not only remembered that I had tried to order "Hope" but she was nice enough to call and see if I still wanted it. My family was thrilled. We gave it to my mom as soon as we got home from vacation. She couldn't believe that we had found something that was supposedly off the market. And the shipping was fast and free! I will certainly keep this site in mind for future purchases.

And thank you, thank you, thank you, Shannon, for your great customer service!

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1 out of 1 people found this review helpful.

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Do NOT shop at Fitzula's. They charged me for an item they didn't even have in stock. They charged me shipping when their website said it should be free for orders over $75. They ignored me when I wrote about the charge and asked for a credit. I called and was told that they didn't charge my account and there was nothing they could do about it. My bank verified the charge. Now, I await either a credit or a fraud investigation. I will never buy anything from them again.

1
★☆☆☆☆

Do NOT shop at Fitzula's. They charged me for an item they didn't even have in stock. They charged me shipping when their website said it should be free for orders over $75. They ignored me when I wrote about the charge and asked for a credit. I called and was told that they didn't charge my account and there was nothing they could do about it. My bank verified the charge. Now, I await either a credit or a fraud investigation. I will never buy anything from them again.

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0 out of 2 people found this review helpful.

 

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