Chantilly Pastry Shop

★★★☆☆

About Chantilly Pastry Shop

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Food

Food
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3.1 10
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Good products, i want to believe customer service is okay not exceeding, although i have been reading too great comments about it, have my doubts about it. I was there more than a couple times(Passaic Nj) and i noticed a lady at the end of the store, behind the ice cream freezer, with certain lousy customer service and uncomfortable body language that unfortunately can be absorbed by the customer, helping customer, not the best example of how to run a business, finding later days she was the owner. I remember when they were located at Union ave in Paterson where I believed the parents were in charge, all about customer service and humility.

3
★★★☆☆

Good products, i want to believe customer service is okay not exceeding, although i have been reading too great comments about it, have my doubts about it. I was there more than a couple times(Passaic Nj) and i noticed a lady at the end of the store, behind the ice cream freezer, with certain lousy customer service and uncomfortable body language that unfortunately can be absorbed by the customer, helping customer, not the best example of how to run a business, finding later days she was the owner. I remember when they were located at Union ave in Paterson where I believed the parents were in charge, all about customer service and humility.

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.

I ordered a cake here for my babyshower and it was suppose to be done by 4pm it was 5:30 pm and my cake was not done and my babyshower started at 6 pm and on top of that the colors that i chose were pink yellow and purple the colors they put were orange pink purple when i told her about the problem she told me dont that if i dont like it to leave and i told her well can i at least have my money back she took the money out of the register and threw it at me and when i walked out she locked the door like come on im 9 months pregnant what can i possibly do i suggest that they improve on customer service then putting makeup behind the counter i dont see this buisness lasting much longer...

1
★☆☆☆☆

I ordered a cake here for my babyshower and it was suppose to be done by 4pm it was 5:30 pm and my cake was not done and my babyshower started at 6 pm and on top of that the colors that i chose were pink yellow and purple the colors they put were orange pink purple when i told her about the problem she told me dont that if i dont like it to leave and i told her well can i at least have my money back she took the money out of the register and threw it at me and when i walked out she locked the door like come on im 9 months pregnant what can i possibly do i suggest that they improve on customer service then putting makeup behind the counter i dont see this buisness lasting much longer...

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.

I agree with the ppl that say the service is horrible. These people act like they are having a bad day all the time, so if they dont want to deal with people get another freaking job. Terrible service but cakes are ok i guess ive tasted better though :-p

1
★☆☆☆☆

I agree with the ppl that say the service is horrible. These people act like they are having a bad day all the time, so if they dont want to deal with people get another freaking job. Terrible service but cakes are ok i guess ive tasted better though :-p

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1 out of 1 people found this review helpful.

.

Everr heardd of treat others the wayy yuu wantt to be treated? OKKKKKKKKKK THEN! !!!!! Perhapss @mildred x your beingg a little too dramatic nobodyy gets a paper ripped infront of their face for nothing! I understand the concept "the customer is alway right" but nope actually their NOT ALWAYSS RIGHT! ! La gente dice lo que le conviene y eso es un echo! Chantillyy alwayss takes orders of any customer ! Except like rude people like you that just trying to be a victim sayy thee whole storyy lady! Whyy wass that paper ripped infront of your face? ?????? Ohh BTW cakess are freaking awesome. :D

4
★★★★☆

Everr heardd of treat others the wayy yuu wantt to be treated? OKKKKKKKKKK THEN! !!!!! Perhapss @mildred x your beingg a little too dramatic nobodyy gets a paper ripped infront of their face for nothing! I understand the concept "the customer is alway right" but nope actually their NOT ALWAYSS RIGHT! ! La gente dice lo que le conviene y eso es un echo! Chantillyy alwayss takes orders of any customer ! Except like rude people like you that just trying to be a victim sayy thee whole storyy lady! Whyy wass that paper ripped infront of your face? ?????? Ohh BTW cakess are freaking awesome. :D

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0 out of 1 people found this review helpful.

.

Estuve en esta pasteleria la semana pasada y recibi una atencion demasiado pobre. Hay una mujer que toma las ordenes de los pasteles que tiene un caracter horrible. Como si estuviera regalando los pasteles. Por hacer mas de 1 pregunta, me saco del local y rompio mi order delante mio y me dijo que no me venderia. Es una pena como gente con tan poca educacion y formacion este atendiendo a los clientes, que finalemente nosotros somos quienes ponemos la comida en su mesa. Despues de eso fui a buscar otras pastelerias, cercanas, y finalmente compre un pastel de mucha mejor calidad, mucho mas grande e incluso a un mejor precio. No se dejen engaar por el hecho de que la pasteleria esa esta en funcionamiento algun tiempo. Traten los demas negocios locales. Muchos son de MAYOR calidad y lo atenienden a uno con respeto. LACK OF RESPECT AND THE WORST SERVICE EVER!!!!

1
★☆☆☆☆

Estuve en esta pasteleria la semana pasada y recibi una atencion demasiado pobre. Hay una mujer que toma las ordenes de los pasteles que tiene un caracter horrible. Como si estuviera regalando los pasteles. Por hacer mas de 1 pregunta, me saco del local y rompio mi order delante mio y me dijo que no me venderia. Es una pena como gente con tan poca educacion y formacion este atendiendo a los clientes, que finalemente nosotros somos quienes ponemos la comida en su mesa. Despues de eso fui a buscar otras pastelerias, cercanas, y finalmente compre un pastel de mucha mejor calidad, mucho mas grande e incluso a un mejor precio. No se dejen engaar por el hecho de que la pasteleria esa esta en funcionamiento algun tiempo. Traten los demas negocios locales. Muchos son de MAYOR calidad y lo atenienden a uno con respeto. LACK OF RESPECT AND THE WORST SERVICE EVER!!!!

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.

Estuve en esta pasteleria la semana pasada y recibi una atencion demasiado pobre. Hay una mujer que toma las ordenes de los pasteles que tiene un caracter horrible. Como si estuviera regalando los pasteles. Por hacer mas de 1 pregunta, me

3
★★★★★

Estuve en esta pasteleria la semana pasada y recibi una atencion demasiado pobre. Hay una mujer que toma las ordenes de los pasteles que tiene un caracter horrible. Como si estuviera regalando los pasteles. Por hacer mas de 1 pregunta, me

.

They do have good cakes cant lie but the service is really bad the girls behind that counter are really rude they decide to finish there gossip and then take the costumer. For them the customers come second.

3
★★★☆☆

They do have good cakes cant lie but the service is really bad the girls behind that counter are really rude they decide to finish there gossip and then take the costumer. For them the customers come second.

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.

The service in this place is horrendous!! the ladies behind the counter act as if they are waaaay underpaid. Everytime I've gone in the totowa branch the service has been almost insulting. I asked for a cake for my nephew and the gave me a PINK cake!! they are either dumb or untrained or disorganized or all THREE. Horrible service from one of the few Peruvian bakeries in northern NJ

1
★☆☆☆☆

The service in this place is horrendous!! the ladies behind the counter act as if they are waaaay underpaid. Everytime I've gone in the totowa branch the service has been almost insulting. I asked for a cake for my nephew and the gave me a PINK cake!! they are either dumb or untrained or disorganized or all THREE. Horrible service from one of the few Peruvian bakeries in northern NJ

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1 out of 1 people found this review helpful.

.

stay away, service is horrendous, food cold, bread stale. the women behind the counters in both stores have a huge attitude whenever you order. Unhelpful and mean.

Save your money go somewhere else

3
★★★★★

stay away, service is horrendous, food cold, bread stale. the women behind the counters in both stores have a huge attitude whenever you order. Unhelpful and mean.

Save your money go somewhere else

.

if YOU ARE LOOKING FOR A CREAMY UNBELIVABLE TASTEFUL CAKE....IT COULD BE WEDDING CAKE..BIRTHDAY CAKE..OR JUST ANYTIME SLICE OF CAKE, YOU MUST GO TO CHANTILLY PASTRY SHOP. THEY ARE WONDERFUL AND NOT TO EXPENSIVE. THEY ALSO MAKE WONDERFUL DESSERTS MY FAVORITE IS "PIONONO". TRY IT YOU WILL NOT BE DISSAPOINTED.

GISELLE.

5
★★★★★

if YOU ARE LOOKING FOR A CREAMY UNBELIVABLE TASTEFUL CAKE....IT COULD BE WEDDING CAKE..BIRTHDAY CAKE..OR JUST ANYTIME SLICE OF CAKE, YOU MUST GO TO CHANTILLY PASTRY SHOP. THEY ARE WONDERFUL AND NOT TO EXPENSIVE. THEY ALSO MAKE WONDERFUL DESSERTS MY FAVORITE IS "PIONONO". TRY IT YOU WILL NOT BE DISSAPOINTED.

GISELLE.

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0 out of 1 people found this review helpful.

 

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