Straw's Hallmark

★★★☆☆
  • 17-69 River Rd

    Fair Lawn, NJ 07410

    Map & Directions
  • 201-475-7575

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The people that work here (they wouldn't give me their names or verify if they were the owners) are rude, nasty and very unprofessional. I had the most horrible experience in this store and was so upset I called Hallmark corporate offices to complain. I WILL NEVER SHOP HERE AGAIN!!!!!!!!!

1
★☆☆☆☆

The people that work here (they wouldn't give me their names or verify if they were the owners) are rude, nasty and very unprofessional. I had the most horrible experience in this store and was so upset I called Hallmark corporate offices to complain. I WILL NEVER SHOP HERE AGAIN!!!!!!!!!

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The people that work here (they wouldn't tell me if they were the owners when I asked) are the rudest, nastiest, most unprofessional people I have ever had the displeasure of doing business with. I will NEVER shop here again. My experience

3
★★★★★

The people that work here (they wouldn't tell me if they were the owners when I asked) are the rudest, nastiest, most unprofessional people I have ever had the displeasure of doing business with. I will NEVER shop here again. My experience

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Is one of the rudest proprietors of an establishment I have ever come into contact with. I purchased a Christmas ornament as a gift for someone, and when they opened it we found it to be defective. When we went back to attempt to exchange it for the same ornament (only this time one that hopefully works) she obnoxiously told us that there was nothing she could do about it, and that she was sick and tired of people trying to exchange defective merchandise. When I showed her the receipt and pointed out how much money I had spent that particular day she said "I don't care. If you don't want to shop here anymore, go somewhere else. I've been in business 30 years and I don't need your $150." I couldn't believe it.

1
★☆☆☆☆

Is one of the rudest proprietors of an establishment I have ever come into contact with. I purchased a Christmas ornament as a gift for someone, and when they opened it we found it to be defective. When we went back to attempt to exchange it for the same ornament (only this time one that hopefully works) she obnoxiously told us that there was nothing she could do about it, and that she was sick and tired of people trying to exchange defective merchandise. When I showed her the receipt and pointed out how much money I had spent that particular day she said "I don't care. If you don't want to shop here anymore, go somewhere else. I've been in business 30 years and I don't need your $150." I couldn't believe it.

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