Golden Cleaners

★☆☆☆☆

About Golden Cleaners

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Personal Services
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Ok so I've been giving dress pants or dresses for a while.. Standard dry cleaning... Decent service. But...I gave in a jacket last week and while they did get the stains out they returned it to me with scratches around the buttons! I usually open up the cleaned clothes while I am there itself to ensure they remove the stains which I pointed out.. And I saw the scratches. I got upset because I had given this jacket to other dry cleaners in the past and never had it returned with scratches... So the guy there tells me "they are not scratches they are stains and I will remove" I say no they are scratches... He keeps saying he can take care of them. So I gave it back for another week. When returned he got so rude!! This is what he tells me "I watched video camera.. You already knew there were scratches when you gave into us" what the hell! He shouts at me. I told him it was a 200 dollar jacket! He keeps saying it doesn't matter that other dry cleaners didn't scratch it, doesn't matter that it's 200 dollars. His wife (i think. The other woman there who usually has a smile) tried to say some thing and he PUSHES HER, physically making her almost fall over...wow. Domestic abuse in front of a customer!? I didn't want him to take out any more anger on her..So I just got upset and was getting ready to take my jacket and leave and I said he's lost my business for sure.. And he shouts at me "you don't threaten me!" how was that a threat!
absurd guy and despite the fact that my jacket has scratches allll over it, I wouldn't go back because he abused his wife so roughly...I feel so sorry for her. What a creep.

1
★☆☆☆☆

Ok so I've been giving dress pants or dresses for a while.. Standard dry cleaning... Decent service. But...I gave in a jacket last week and while they did get the stains out they returned it to me with scratches around the buttons! I usually open up the cleaned clothes while I am there itself to ensure they remove the stains which I pointed out.. And I saw the scratches. I got upset because I had given this jacket to other dry cleaners in the past and never had it returned with scratches... So the guy there tells me "they are not scratches they are stains and I will remove" I say no they are scratches... He keeps saying he can take care of them. So I gave it back for another week. When returned he got so rude!! This is what he tells me "I watched video camera.. You already knew there were scratches when you gave into us" what the hell! He shouts at me. I told him it was a 200 dollar jacket! He keeps saying it doesn't matter that other dry cleaners didn't scratch it, doesn't matter that it's 200 dollars. His wife (i think. The other woman there who usually has a smile) tried to say some thing and he PUSHES HER, physically making her almost fall over...wow. Domestic abuse in front of a customer!? I didn't want him to take out any more anger on her..So I just got upset and was getting ready to take my jacket and leave and I said he's lost my business for sure.. And he shouts at me "you don't threaten me!" how was that a threat!
absurd guy and despite the fact that my jacket has scratches allll over it, I wouldn't go back because he abused his wife so roughly...I feel so sorry for her. What a creep.

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