Boonton Power Equipment INC

★★☆☆☆
Are You Ready For A STIHL? STIHL products are sold through servicing power equipment retailers from coast to coast.
  • 506 Myrtle Avenue

    Boonton, NJ 07005

    Map & Directions
  • 973-334-5534

About Boonton Power Equipment INC

Hours
Mon-Fri 8am-5pm, Sat 8am-2pm

Home & Garden

Home & Garden
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i have to agree with Big PoppaKoop. I brought a mover in for Spring servicing and was told "a week to 10 days". this past saturday, after 2 weeks, they hadn't even looked at it, and mumbled about how backed up they were. when you come in to buy new equipment, they love you. but for servicing, they really don't seem to care, since they know there aren't many places near-by, and once they have your mover, what are you going to do!

0
★☆☆☆☆

i have to agree with Big PoppaKoop. I brought a mover in for Spring servicing and was told "a week to 10 days". this past saturday, after 2 weeks, they hadn't even looked at it, and mumbled about how backed up they were. when you come in to buy new equipment, they love you. but for servicing, they really don't seem to care, since they know there aren't many places near-by, and once they have your mover, what are you going to do!

Pros: Broad range of products

Cons: Customer Service needs improvement

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I have to vehemently disagree with the previous reviewer. I've been a customer at Boonton Power for many years. The employees have ALWAYS been cordial and attentive, to the point where I know each of their names and, in some cases, them mine. I've brought my power equipment to Boonton Power ever since I had a poor experience with Power Place (Rockaway). The pricing is fair, the parts are usually in stock or there promptly, and the mechanics' jobs are always done expediently and completely. I'm sure this guy above probably showed up asking for a tune up on a mower in the middle of the spring and was shocked that it would take two weeks to fix a mower during their busiest time of year. I would strongly encourage any reader to give the guys at Boonton Power a try, they've always exceeded my expectations.

2
★★★★★

I have to vehemently disagree with the previous reviewer. I've been a customer at Boonton Power for many years. The employees have ALWAYS been cordial and attentive, to the point where I know each of their names and, in some cases, them mine. I've brought my power equipment to Boonton Power ever since I had a poor experience with Power Place (Rockaway). The pricing is fair, the parts are usually in stock or there promptly, and the mechanics' jobs are always done expediently and completely. I'm sure this guy above probably showed up asking for a tune up on a mower in the middle of the spring and was shocked that it would take two weeks to fix a mower during their busiest time of year. I would strongly encourage any reader to give the guys at Boonton Power a try, they've always exceeded my expectations.

Pros: Great Service

Cons: Poor Parking, Small Showroom

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I recently went into Boonton Power to get an estimate on my mower. I had to wait 10 minutes at the counter while 3 employees carried on with other activities ignoring me. After talking to an employee, he told me that I would have to wait 2 WEEKS for just an estimate. I do not recommend this company to anybody and I think they need to work on how they treat there potential customers.

0
★☆☆☆☆

I recently went into Boonton Power to get an estimate on my mower. I had to wait 10 minutes at the counter while 3 employees carried on with other activities ignoring me. After talking to an employee, he told me that I would have to wait 2 WEEKS for just an estimate. I do not recommend this company to anybody and I think they need to work on how they treat there potential customers.

Pros: None

Cons: Bad Service and Long Wait Times

 

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