We recently booked our family vacation here with Cheryl. She was extremely knowledgeable and gave us a lot of great pointers since we are traveling with small children. I was going to book our trip online with an online travel web site, but I'm so glad I went to Galaxsea. She got our room upgraded and a few other extras that I didn't even know I was able to get.
Each time I called the office, I always got someone on the phone who was friendly.
The only reason I didn't give this 5 stars is because I left a message for them before we booked the trip to get some info... and no one called me back. I had to call them back 2 days later.
PROS:
CONS: Need to listen to their messages and make call backs quicker
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