Gt Japanese Automotive Inc

★★★★☆
  • 1816 Woodbridge Ave

    Edison, NJ 08817

    Map & Directions
  • 732-985-1760

Automotive

Automotive
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Just wanted to leave some positive reviews for GT Japanese Auto. I??ve been a loyal customer of GT since I moved from NY to NJ back in 1996. Bill has worked on my 1992 Nissan Stanza, 2001 Toyota Avalon, 2001 & 2006 Honda Odyssey. I??ve always trusted Bill and his ASA certified mechanics with my vehicles. Bill is very knowledgeable with Japanese automobiles ?? old and new. A few things that I am thankful about Bill and GT Japanese are, 1) He is very honest when it comes to replacing a part. He will tell you upfront if the part REALLY needs to be replaced or if the part can go on for a few more ticks on the odo. Never do you feel that he wants to replace a part just to pad his bottom line. 2) His work is very thorough. 3) If you want to save some money, he will allow you to bring your parts for them to install. 4) He uses OEM parts. 5) His service cost is competitive and last, I know any service done to my car will be done right. Great work Bill & Lynn!

5
★★★★★

Just wanted to leave some positive reviews for GT Japanese Auto. I??ve been a loyal customer of GT since I moved from NY to NJ back in 1996. Bill has worked on my 1992 Nissan Stanza, 2001 Toyota Avalon, 2001 & 2006 Honda Odyssey. I??ve always trusted Bill and his ASA certified mechanics with my vehicles. Bill is very knowledgeable with Japanese automobiles ?? old and new. A few things that I am thankful about Bill and GT Japanese are, 1) He is very honest when it comes to replacing a part. He will tell you upfront if the part REALLY needs to be replaced or if the part can go on for a few more ticks on the odo. Never do you feel that he wants to replace a part just to pad his bottom line. 2) His work is very thorough. 3) If you want to save some money, he will allow you to bring your parts for them to install. 4) He uses OEM parts. 5) His service cost is competitive and last, I know any service done to my car will be done right. Great work Bill & Lynn!

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As the owner of Gt Japanese Automotive I would like to write a rebuttal to Michael K review. I am not "dishonest" when I quote price estimates. With the timing belt job on his 2000 Honda Civic with 213,000 miles, he failed to state in his review that he was supplying all the parts. Most repair shops will not install customer supplied parts or raise the cost to install them to cover the loss of income "every" repair facility makes on the parts they sell. Michael asked how much (labor only) to replace the timing belt and water pump in his car. We performed the work and charged him the exact labor he was quoted, however he failed to supply the antifreeze, so we needed to use ours and charged him accordingly. ($14.00).
When he picked up the car he states that since we replaced the t-belt the a/c stopped working. Upon checking the car we tapped on the a/c compressor & it started to work; the compressor was starting to seize due to old age and mileage, not because of anything we did. He states in the review he had the a/c checked elsewhere several weeks before (why?). He accepted the diagnosis and the a/c was working when he left.
He asked how much to install a compressor that he will supply. I quoted to him a labor price only and I said "that as long as his freon is full I would recycle it & reuse it." He failed to state to me at that time that another mechanic told him several weeks before that the system was low on freon.(see review). (If) he did not withhold that info I would have told him there would be a charge for the labor plus whatever amount of freon he needs. He did not supply any freon with the compressor and we charged exactly the labor we told him we would The freon charge was $29.70.
I have been here for almost 30 years and pride myself in performing excellent work at reasonable prices.

5
★★★★★

As the owner of Gt Japanese Automotive I would like to write a rebuttal to Michael K review. I am not "dishonest" when I quote price estimates. With the timing belt job on his 2000 Honda Civic with 213,000 miles, he failed to state in his review that he was supplying all the parts. Most repair shops will not install customer supplied parts or raise the cost to install them to cover the loss of income "every" repair facility makes on the parts they sell. Michael asked how much (labor only) to replace the timing belt and water pump in his car. We performed the work and charged him the exact labor he was quoted, however he failed to supply the antifreeze, so we needed to use ours and charged him accordingly. ($14.00).
When he picked up the car he states that since we replaced the t-belt the a/c stopped working. Upon checking the car we tapped on the a/c compressor & it started to work; the compressor was starting to seize due to old age and mileage, not because of anything we did. He states in the review he had the a/c checked elsewhere several weeks before (why?). He accepted the diagnosis and the a/c was working when he left.
He asked how much to install a compressor that he will supply. I quoted to him a labor price only and I said "that as long as his freon is full I would recycle it & reuse it." He failed to state to me at that time that another mechanic told him several weeks before that the system was low on freon.(see review). (If) he did not withhold that info I would have told him there would be a charge for the labor plus whatever amount of freon he needs. He did not supply any freon with the compressor and we charged exactly the labor we told him we would The freon charge was $29.70.
I have been here for almost 30 years and pride myself in performing excellent work at reasonable prices.

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I have been to GT Automotive on three occasions. On the first visit I had them install a catalytic converter I had purchased and I was very satisfied with everything about the service. I felt that I had an affordable and trustworthy place to bring my car to for repairs. However on the last two visits, I felt very deceived.

I have no major problems with the quality of the work they performed, however I have a problem with how they can be deceptive in the additional charges they surprise you with when you pick up your car. I think that when you get an estimate, it should include all of the charges that they know are required to perform the job. On my second visit I got my timing belt and water pumped changed using parts I purchased, and in the estimate they failed to include coolant, tacking on $14 when I pay the bill. No big deal, I just don't appreciate how they are not forthcoming with the known details of the estimate since replacing the coolant is a necessary part of the job.

When I had the timing belt along with my A/C belt changed, my A/C stopped working after I picked up my car. When I brought this up to them, they were very defensive about it not being their fault. The clutch on the A/C had broken, and I can't say for sure if it is related to how they changed the belt, but I didn't appreciate how they made no effort to resolve it. I would have really appreciated some discount on the cost to replace the A/C, even if it was small.

So I had to take my car in for a third a time to replace the A/C compressor. When I got an estimate for the repair over the phone, I specifically asked if they were going to charge me for the refrigerant. Their answer was that they will recycle the refrigerant that is already in my system, leading me to believe that I would not be charged. They failed to tell me that if my system is not fully charged, they would charge me for the refrigerant at their fairly expensive rate. So again when I pick up my car, I am surprised with another charge for 15oz. of refrigerant. It??s surprising the system needed this much since the level was checked by another mechanic a few weeks earlier who said it was only a little low, not 3/4 empty.

Although I really liked this place at first, I am not satisfied with GT Automotive anymore. I doubt I would take my car here again, and I will need to look elsewhere for my car repairs. I suggest that you do the same.

2
★★☆☆☆

I have been to GT Automotive on three occasions. On the first visit I had them install a catalytic converter I had purchased and I was very satisfied with everything about the service. I felt that I had an affordable and trustworthy place to bring my car to for repairs. However on the last two visits, I felt very deceived.

I have no major problems with the quality of the work they performed, however I have a problem with how they can be deceptive in the additional charges they surprise you with when you pick up your car. I think that when you get an estimate, it should include all of the charges that they know are required to perform the job. On my second visit I got my timing belt and water pumped changed using parts I purchased, and in the estimate they failed to include coolant, tacking on $14 when I pay the bill. No big deal, I just don't appreciate how they are not forthcoming with the known details of the estimate since replacing the coolant is a necessary part of the job.

When I had the timing belt along with my A/C belt changed, my A/C stopped working after I picked up my car. When I brought this up to them, they were very defensive about it not being their fault. The clutch on the A/C had broken, and I can't say for sure if it is related to how they changed the belt, but I didn't appreciate how they made no effort to resolve it. I would have really appreciated some discount on the cost to replace the A/C, even if it was small.

So I had to take my car in for a third a time to replace the A/C compressor. When I got an estimate for the repair over the phone, I specifically asked if they were going to charge me for the refrigerant. Their answer was that they will recycle the refrigerant that is already in my system, leading me to believe that I would not be charged. They failed to tell me that if my system is not fully charged, they would charge me for the refrigerant at their fairly expensive rate. So again when I pick up my car, I am surprised with another charge for 15oz. of refrigerant. It??s surprising the system needed this much since the level was checked by another mechanic a few weeks earlier who said it was only a little low, not 3/4 empty.

Although I really liked this place at first, I am not satisfied with GT Automotive anymore. I doubt I would take my car here again, and I will need to look elsewhere for my car repairs. I suggest that you do the same.

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I have been to GT Automotive on three occasions. On the first visit I had them install a catalytic converter I had purchased and I was very satisfied with everything about the service. I felt that I had an affordable and trustworthy place

3
★★★★★

I have been to GT Automotive on three occasions. On the first visit I had them install a catalytic converter I had purchased and I was very satisfied with everything about the service. I felt that I had an affordable and trustworthy place

.

Today was my third visit to GT Automotive. The first time was with an Infiniti G35 and the last two with a Honda Prelude. Each time they have been extremely honest and straightforward with the work needed. As an example, I came in today requesting that they investigate a rattle in the front end and also to check the brakes and shocks/struts (which I knew were fine). They advised the brakes, shocks and struts were good and gave me the remaining pad life on the brakes. After diagnosing the rattle, they found it was just a loose headlight and tightened up for me. Only charged me for 1/2 hour of labor ($47.50) and no charge to check everything else. While checking out they offered me a loyalty card where I can eventually earn a free oil change. They were very courteous and professional. I am extremely happy with GT and will keep coming back!

2
★★★★★

Today was my third visit to GT Automotive. The first time was with an Infiniti G35 and the last two with a Honda Prelude. Each time they have been extremely honest and straightforward with the work needed. As an example, I came in today requesting that they investigate a rattle in the front end and also to check the brakes and shocks/struts (which I knew were fine). They advised the brakes, shocks and struts were good and gave me the remaining pad life on the brakes. After diagnosing the rattle, they found it was just a loose headlight and tightened up for me. Only charged me for 1/2 hour of labor ($47.50) and no charge to check everything else. While checking out they offered me a loyalty card where I can eventually earn a free oil change. They were very courteous and professional. I am extremely happy with GT and will keep coming back!

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I went to this place for check engine light , my car can not pass the State of new Jersey inspection , until the check engine light is Fixed i went to this place , the Guy told me , it will take a 622 $ to fix the check engine light , and pass the inspection the guy did the repairs , give me my car back , next day the check engine light came back again , i went back to this place the guy wanted another 1000$ to fix the car again , he refused to honor his repairs that he has done a day before My advice is stay away from GT Automotive. Do not trust them

1
★☆☆☆☆

I went to this place for check engine light , my car can not pass the State of new Jersey inspection , until the check engine light is Fixed i went to this place , the Guy told me , it will take a 622 $ to fix the check engine light , and pass the inspection the guy did the repairs , give me my car back , next day the check engine light came back again , i went back to this place the guy wanted another 1000$ to fix the car again , he refused to honor his repairs that he has done a day before My advice is stay away from GT Automotive. Do not trust them

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One Friday evening, my vehicle broke down about 8 miles away from GT Japanese Automotive Inc, in Edison N.J. I called GT Automotive and the owner (Bill) arranged to have a tow truck pick-up my stranded vehicle and me. Bill stayed after hours to wait for me and provided me with a rental car for the weekend. By Monday afternoon one Bill's qualified mechanics had my car fixed. GT Automotive made a stressful situation pleasant. Thanks to Bill and his staff. Five stars to GT Automotive of Edison.

5
★★★★★

One Friday evening, my vehicle broke down about 8 miles away from GT Japanese Automotive Inc, in Edison N.J. I called GT Automotive and the owner (Bill) arranged to have a tow truck pick-up my stranded vehicle and me. Bill stayed after hours to wait for me and provided me with a rental car for the weekend. By Monday afternoon one Bill's qualified mechanics had my car fixed. GT Automotive made a stressful situation pleasant. Thanks to Bill and his staff. Five stars to GT Automotive of Edison.

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Great customer service! Staff is very helpful and polite; not pushy and rude. They provide detailed explanations of the problems. All questions are patiently answered. Timely service and so far they have been able to fix all problems I have had with my car. Reasonably priced (although not cheap), and sometimes initial estimates are slightly higher than the actual cost. Sincere and hard-working.

4
★★★★☆

Great customer service! Staff is very helpful and polite; not pushy and rude. They provide detailed explanations of the problems. All questions are patiently answered. Timely service and so far they have been able to fix all problems I have had with my car. Reasonably priced (although not cheap), and sometimes initial estimates are slightly higher than the actual cost. Sincere and hard-working.

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I have used GT off and on (when I have had Japanese cars) for about 10 years. My mother and sister have been using them just as long. They are an honest, hard working bunch. They are a little more expensive than some other places, but not so much that their honesty and integrity don't make up for it. Some of the same people still work there from the first time I used them, and they are good.

4
★★★★☆

I have used GT off and on (when I have had Japanese cars) for about 10 years. My mother and sister have been using them just as long. They are an honest, hard working bunch. They are a little more expensive than some other places, but not so much that their honesty and integrity don't make up for it. Some of the same people still work there from the first time I used them, and they are good.

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