Brad Benson Hyundai

★★★☆☆
  • Rr 1 Box 3905 US

    Monmouth Junction, NJ 08852

    Map & Directions
  • 732-821-4000

About Brad Benson Hyundai

Categories
  • Auto Dealers

Automotive

Automotive
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Mari,

I am so very sorry to hear that you were unhappy not only with your visit to Brad Benson, but especially with the treatment you received from our team. Customer service is absolutely our #1 priority here, and to hear that you felt our staff was rude is absolutely alarming to me. My name is Anthony Dragotti and I handle customer service here. My personal email is CustomerService@BradBensonAutoGroup.com. If you wouldn??t mind emailing me with your contact information, I would really like to hear about the details of your experience here, as well as apologize to you personally. Thank you and I hope to hear from you soon.

Joanne,

My name is Anthony Dragotti and I handle customer service here at Brad Benson. Your comments regarding our service department, and well as your cautions to others about visiting us are quite concerning to me. It is important to me that our service department stands behind their work, and even more so, that our customers are entirely happy with their experience here. I would really like the opportunity to speak with you to learn more about your visit to Brad Benson, as well as why you are so unhappy with your experience. My personal email address is CustomerService@BradBensonautogroup.com. Please email me at your earliest convenience and I will touch base with you to learn more. Thank You and I look forward to hearing from you.

5
★★★★★

Mari,

I am so very sorry to hear that you were unhappy not only with your visit to Brad Benson, but especially with the treatment you received from our team. Customer service is absolutely our #1 priority here, and to hear that you felt our staff was rude is absolutely alarming to me. My name is Anthony Dragotti and I handle customer service here. My personal email is CustomerService@BradBensonAutoGroup.com. If you wouldn??t mind emailing me with your contact information, I would really like to hear about the details of your experience here, as well as apologize to you personally. Thank you and I hope to hear from you soon.

Joanne,

My name is Anthony Dragotti and I handle customer service here at Brad Benson. Your comments regarding our service department, and well as your cautions to others about visiting us are quite concerning to me. It is important to me that our service department stands behind their work, and even more so, that our customers are entirely happy with their experience here. I would really like the opportunity to speak with you to learn more about your visit to Brad Benson, as well as why you are so unhappy with your experience. My personal email address is CustomerService@BradBensonautogroup.com. Please email me at your earliest convenience and I will touch base with you to learn more. Thank You and I look forward to hearing from you.

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Unprofessional, smug, suggested I commit fraud, service does not stand behind its work. Do not bring your business there. Do not buy a car from these people.

1
★☆☆☆☆

Unprofessional, smug, suggested I commit fraud, service does not stand behind its work. Do not bring your business there. Do not buy a car from these people.

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Horrible place to buy a car, LIARS AND RUDE.NEVER AGAIN. I would rather walk then buy a car from these idiots, Marchello is the rudest pig of them all, Brad your farm animals would make better salesmen,they are probably ,smarter ,and have more manners

1
★☆☆☆☆

Horrible place to buy a car, LIARS AND RUDE.NEVER AGAIN. I would rather walk then buy a car from these idiots, Marchello is the rudest pig of them all, Brad your farm animals would make better salesmen,they are probably ,smarter ,and have more manners

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THEIR SERVICE DEPT SUCKS..... NO ONE EVER RETURNS PHONE CALLS.... TooK 2 MONTHS TO GET PLATES WHEN I FINALLY DID GET THEM ITHE DATE ON REGISTRATION WAS 2 WEEKS AFTER PURCHASE.......ONCE CAR IS OUT THE DOOR NO ONE CARES ...WHEN YOU CALL NO ONE WILL GIVE A LAST NAME SO WHEN YOU CALL BACK AND ASK FOR THAT PERSON YOU CANT GET THEM BECAUSE NO LAST NAME...

MY WIFE PURCHASED A CAR FROM THEM THEN RECOMENDED THEM TO HER SISTER AND FATHER ...THEY BOTH PURCHASED CARS ON SAME DAY....THEY WILL NOT HONOR THE $200 REFERRAL FEE FOR EACH . THEY SAY BECAUSE THEY BOUGHT THE CAR ON THE SAME DAY I CAN ONLY GET ONE.....NEVER AGAIN

1
★☆☆☆☆

THEIR SERVICE DEPT SUCKS..... NO ONE EVER RETURNS PHONE CALLS.... TooK 2 MONTHS TO GET PLATES WHEN I FINALLY DID GET THEM ITHE DATE ON REGISTRATION WAS 2 WEEKS AFTER PURCHASE.......ONCE CAR IS OUT THE DOOR NO ONE CARES ...WHEN YOU CALL NO ONE WILL GIVE A LAST NAME SO WHEN YOU CALL BACK AND ASK FOR THAT PERSON YOU CANT GET THEM BECAUSE NO LAST NAME...

MY WIFE PURCHASED A CAR FROM THEM THEN RECOMENDED THEM TO HER SISTER AND FATHER ...THEY BOTH PURCHASED CARS ON SAME DAY....THEY WILL NOT HONOR THE $200 REFERRAL FEE FOR EACH . THEY SAY BECAUSE THEY BOUGHT THE CAR ON THE SAME DAY I CAN ONLY GET ONE.....NEVER AGAIN

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Business Response:

Robert, Thank you for taking the time to review Brad Benson Hyundai. My name is Anthony Dragotti and I am the Customer Service Manager here at Brad Benson. I want to apologize for your negative experiences servicing your vehicle and referring your friends to our dealership. Here at Brad Benson, we are committed to keeping our word, and ensuring our customers have a positive experience, even after they purchase a vehicle from us. From your review, I don't believe we kept that commitment. I would really like the opportunity to speak with you and make it right. Please email me directly at customerservice@bradbensonautogroup with your contact information. I would really like to see if we can rectify things. All the best
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We bought our car from Brad Benson a few months ago- we had a great experience there. They are definitely high pressure, so only go there if you can resist that. If you can withstand the pressure, you can get a great deal.

4
★★★★☆

We bought our car from Brad Benson a few months ago- we had a great experience there. They are definitely high pressure, so only go there if you can resist that. If you can withstand the pressure, you can get a great deal.

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Business Response:

Stephanie C. Thank you so much for taking the time to review Brad Benson Auto Group. My name is Anthony Dragotti and I am the Customer Service Manager here at Brad Benson. I am happy to hear that you enjoyed your experience at the dealership and got a great deal on your new Hyundai! Here at Brad Benson we are always looking to create a positive experience for our customers. I will absolutely share your comments - positive and negative - with my team so that we can improve from your feedback! If there is anything else we can do for you now or in the future, please don't hesitate to email me directly at BrdBenson@gmail.com Thanks again and best wishes!
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i did walk away with a great car and price the 30% off stickers sounded great. But The sticker is thousand higher than everyone else.

Saleman Bill was not the sharpest tool in the shed but with attitude

he was telling me to go to DMV for some kind of proof and I said that could ruin the deal. No Skin off my back was his response. I didnt have to go to DMV so he was wrong

The etching is on the car but on the bill it says optional ($199)

The gave a great price (wo Destination) but would not let me leave. No final out the door price. And dont let them sig ALI on you. He appears to have just gotten out of special forces. said I would be back on saturday and only met me half way on the prvious days price.

Unfoprtunately still $2,000 cheaper than purchasing on long Island

Good selection On a week before clunkers end. BAD salesman with Bill and ALI

Hopefully i wont have to write about service

Now Imwaiting for my registration

excellent becasue of price Poor becasue of salesman

3
★★★☆☆

i did walk away with a great car and price the 30% off stickers sounded great. But The sticker is thousand higher than everyone else.

Saleman Bill was not the sharpest tool in the shed but with attitude

he was telling me to go to DMV for some kind of proof and I said that could ruin the deal. No Skin off my back was his response. I didnt have to go to DMV so he was wrong

The etching is on the car but on the bill it says optional ($199)

The gave a great price (wo Destination) but would not let me leave. No final out the door price. And dont let them sig ALI on you. He appears to have just gotten out of special forces. said I would be back on saturday and only met me half way on the prvious days price.

Unfoprtunately still $2,000 cheaper than purchasing on long Island

Good selection On a week before clunkers end. BAD salesman with Bill and ALI

Hopefully i wont have to write about service

Now Imwaiting for my registration

excellent becasue of price Poor becasue of salesman

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Business Response:

Gary, Thank you for taking the time to review Brad Benson Hyundai. My name is Anthony Dragotti and I am the Customer Service Manager here at Brad Benson. I am happy to hear that you got a great deal on your new Hyundai, but i do apologize for your negative experience with our sales team. Here at Brad Benson, we are committed to creating a positive experience for our customers. Your experience, feedback, and your honesty will help us make improvements for the better of the dealership. I know you mentioned concern about servicing your Hyundai at Brad Benson. Should you need to service your Hyundai for any reason, please feel free to contact me directly at BrdBenson@gmail.com. I will make sure that you receive excellent customer service whether you need regular maintenance, or a repair throughout your Hyundai ownership. We look forward to the opportunity to make you into a fan of Brad Benson Hyundai! Best wishes!
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This is a good place to buy a Hyundai from. My father was able to negotiate his car down and get out of the deal a great looking, well handling car. I want to buy an azera from this place for myself too. Oh and Brad benson makes great commercials! If you don't like them, don't be fooled- he really has a good establishment going,

4
★★★★☆

This is a good place to buy a Hyundai from. My father was able to negotiate his car down and get out of the deal a great looking, well handling car. I want to buy an azera from this place for myself too. Oh and Brad benson makes great commercials! If you don't like them, don't be fooled- he really has a good establishment going,

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Business Response:

Stephen K., Thank you so much for taking the time to review Brad Benson Auto Group. My name is Anthony Dragotti and I am the Customer Service Manager here at Brad Benson. We are glad to hear that your father had a great experience at the dealership - got a great deal on his Azera - and that you like the commercials as well! If you are still looking for an Azera for yourself or should there be anything else we can do for you now or in the future, please don't hesitate to email me directly at BrdBenson@gmail.com. Thanks again!
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THIS CAR DEALER CAN SEAM LIKE IT HAS SOME OF THE BEST DEALS IN THE WORLD FOR NEW CAR SHOPPERS, BE AWARE. THIER PRICE CAN JUMP FROM TIME TO TIME IF A NEW CAR SHOPPER DOESNT KNOW THE REAL MARKET VALUE OF A CAR. AND ALSO THEIR MAINTENCE PRICES ARE JUST THROUGH THE ROOF. THEIR AREN'T REALLY ANY PERKS WHEN PURCHASING A CAR FROM THIS DEALER.

2
★★☆☆☆

THIS CAR DEALER CAN SEAM LIKE IT HAS SOME OF THE BEST DEALS IN THE WORLD FOR NEW CAR SHOPPERS, BE AWARE. THIER PRICE CAN JUMP FROM TIME TO TIME IF A NEW CAR SHOPPER DOESNT KNOW THE REAL MARKET VALUE OF A CAR. AND ALSO THEIR MAINTENCE PRICES ARE JUST THROUGH THE ROOF. THEIR AREN'T REALLY ANY PERKS WHEN PURCHASING A CAR FROM THIS DEALER.

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Business Response:

Tinesh, Thanks for taking the time to review Brad Benson Auto Group. Here at Brad Benson Hyundai, we always try to offer our customers a great value on their new vehicle with monthly dealer specials, and customer incentives. We are also committed to ensuring our customers are knowledgeable about the vehicle they are considering, as well as the other options on the market. Most importantly though, our team is committed to making the Hyundai buying and owning experience, a positive one. I will absolutely share your feedback with my team so that we can continue to improve. And should there be any way I can help you or earn your business please email me directly at BrdBenson@gmail.com Thank you and best wishes
 

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