Martin Jewelers

★★★★★
  • 12 North Ave W A

    Cranford, NJ 07016

    Map & Directions
  • 908-276-6718

About Martin Jewelers

Hours
Mon - Fri, 9:45am - 5:30pm; Sat, 9:30am - 5pm; Sun, closed

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They are the best! I purchased a Lucien Picard watch in 2009 from another source. When I attempted to change the battery, it was so difficult to pry the back off that, unbeknown to me, I bent the case just enough so that the back would no longer fit. Several family members and I tried to put the back in place and failed. I wanted to wear the watch on Mother's Day 2010 and was very disappointed. On Monday morning, I stopped at Martin Jewelers and asked for assistance. The gentleman at the front watch stand spent several minutes trying to squeeze the back on by using a press-like device. He was not successful either and suggested that I leave the watch for another employee who had other means of dealing with this type of problem. The watch had a gem-circled face and we were all concerned that we would break or dislodge the stones. When I called back that afternoon, everything was fine. There was a very small charge for the work, but it was worth it to me, especially because I had not purchased the watch from them and they had no obligation to repair it. Because of their concern, sensitivity, and service, I would recommend Martin Jewelers to anyone. Also, they have a showroom with very nice merchandise.

5
★★★★★

They are the best! I purchased a Lucien Picard watch in 2009 from another source. When I attempted to change the battery, it was so difficult to pry the back off that, unbeknown to me, I bent the case just enough so that the back would no longer fit. Several family members and I tried to put the back in place and failed. I wanted to wear the watch on Mother's Day 2010 and was very disappointed. On Monday morning, I stopped at Martin Jewelers and asked for assistance. The gentleman at the front watch stand spent several minutes trying to squeeze the back on by using a press-like device. He was not successful either and suggested that I leave the watch for another employee who had other means of dealing with this type of problem. The watch had a gem-circled face and we were all concerned that we would break or dislodge the stones. When I called back that afternoon, everything was fine. There was a very small charge for the work, but it was worth it to me, especially because I had not purchased the watch from them and they had no obligation to repair it. Because of their concern, sensitivity, and service, I would recommend Martin Jewelers to anyone. Also, they have a showroom with very nice merchandise.

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The store is one of the most attractive you will find in the area - a real gem! They carry high quality, but not exorbitantly priced, jewelry and handle quality repairs. Very knowledgeable staff.

4
★★★★☆

The store is one of the most attractive you will find in the area - a real gem! They carry high quality, but not exorbitantly priced, jewelry and handle quality repairs. Very knowledgeable staff.

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Besides jewelry Martin's does watch repair, and that is the service I used. My husband had found an old clock at a local antique store, that had not worked in decades. He had been told it could never be fixed, but he bought it to them just in case, and Martin's repaired it! They gave an estimate and phoned when they found the trouble and had an added expense for parts. They also gave it a professional cleaning free of charge.

5
★★★★★

Besides jewelry Martin's does watch repair, and that is the service I used. My husband had found an old clock at a local antique store, that had not worked in decades. He had been told it could never be fixed, but he bought it to them just in case, and Martin's repaired it! They gave an estimate and phoned when they found the trouble and had an added expense for parts. They also gave it a professional cleaning free of charge.

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