Community Appliances

★★★☆☆

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14712 Murphy Springs Rd Lower Lake, CA

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Soul Cooperative

14712 Murphy Springs Rd Lower Lake, CA

3.1667 12
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Community Appliance has by far the worst customer service i've ever dealt with in my life!!! They make promises they cant keep, they never respond back to calls, they do not know how to treat their customers, and they have yet to resolve my issue which i was told from the start would be resolved (going on 3 months). I will take my losses and go to a large chain store. Sometimes it doesnt pay to try and help the local business, theres no way to escalate your issues. If you are making a large purchase becareful. The owner is worse than the workers this is probably why the service is so bad. Since his guys failed big time I am now told they cannot help me. I am stuck with a broken until which has never been used. Its amazing that they have been in business for 40 years. I tried to give them business twice and they have failed to provide any kind of custom service that comes hand in hand with purchasing something.
Go else where for you appliances, it will save you a lot of aggravation!!

1
★☆☆☆☆

Community Appliance has by far the worst customer service i've ever dealt with in my life!!! They make promises they cant keep, they never respond back to calls, they do not know how to treat their customers, and they have yet to resolve my issue which i was told from the start would be resolved (going on 3 months). I will take my losses and go to a large chain store. Sometimes it doesnt pay to try and help the local business, theres no way to escalate your issues. If you are making a large purchase becareful. The owner is worse than the workers this is probably why the service is so bad. Since his guys failed big time I am now told they cannot help me. I am stuck with a broken until which has never been used. Its amazing that they have been in business for 40 years. I tried to give them business twice and they have failed to provide any kind of custom service that comes hand in hand with purchasing something.
Go else where for you appliances, it will save you a lot of aggravation!!

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great experience, Just bought a jenn air package from this store after going to 3 other stores they were by far the most knowledgeable. delivery was on time.

thanks again jr
erik T

5
★★★★★

great experience, Just bought a jenn air package from this store after going to 3 other stores they were by far the most knowledgeable. delivery was on time.

thanks again jr
erik T

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Very impressed, I went into this store last week after shopping all day delt with Kirk, very good salesman. I hate shopping he made it easy, delivered 3 days later my whole kitchen and washer and dryer. After they installed all of them the dryer didn't work, the driver called the store, they pulled it out and brought it back the same day. Thanks again Kirk

5
★★★★★

Very impressed, I went into this store last week after shopping all day delt with Kirk, very good salesman. I hate shopping he made it easy, delivered 3 days later my whole kitchen and washer and dryer. After they installed all of them the dryer didn't work, the driver called the store, they pulled it out and brought it back the same day. Thanks again Kirk

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Don't go to Community Appliance,They are a ripoff.They take your money and won't deliver.I had a bunch of appliances I ordered,most came badly damaged.They act like it's your fault,and they are bothered if you call to complain!!!!! I bet the good reviews are made up from friends or family.I wish I asked around first before dealing with them.Big mistake!!!!

1
★☆☆☆☆

Don't go to Community Appliance,They are a ripoff.They take your money and won't deliver.I had a bunch of appliances I ordered,most came badly damaged.They act like it's your fault,and they are bothered if you call to complain!!!!! I bet the good reviews are made up from friends or family.I wish I asked around first before dealing with them.Big mistake!!!!

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I'll never step foot in Community Appliance again. I dealt with a guy named J.R., who was helpful, but a bit of a smart-ass. He sold me an outdoor stainless steel grill that the burners rusted out in one year -- the grill was recalled by manufacturer and Community Appliance didn't want to replace it our help out with a repair. It cost me hundreds. J.R. would never return my calls.

1
★☆☆☆☆

I'll never step foot in Community Appliance again. I dealt with a guy named J.R., who was helpful, but a bit of a smart-ass. He sold me an outdoor stainless steel grill that the burners rusted out in one year -- the grill was recalled by manufacturer and Community Appliance didn't want to replace it our help out with a repair. It cost me hundreds. J.R. would never return my calls.

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we went to Community on a freinds recommendation, they gave us the best price and quick delivery!!
thanks again
ray s.

5
★★★★★

we went to Community on a freinds recommendation, they gave us the best price and quick delivery!!
thanks again
ray s.

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Purchased a weber grill they delivered and assembled 3 days later very Happy with the service, will be back for mu future purchases!!

5
★★★★★

Purchased a weber grill they delivered and assembled 3 days later very Happy with the service, will be back for mu future purchases!!

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The salesman was nasty Rodney, and mean, after paying 1/2 down on 4 appliances there was No communication. We wanted to change our appliances being we had several months to remodeling.
Wound up with one appliance not one we ordered it was installed we are stuck . There are many appliance stores and in today's economy the retailer should have been respectful and listened to consumer.

1
★☆☆☆☆

The salesman was nasty Rodney, and mean, after paying 1/2 down on 4 appliances there was No communication. We wanted to change our appliances being we had several months to remodeling.
Wound up with one appliance not one we ordered it was installed we are stuck . There are many appliance stores and in today's economy the retailer should have been respectful and listened to consumer.

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I just purchased from Community my whole Kitchen and 3 flat screen Tv`s. They did a great job on the install, very neat and easy
to deal with. They were on time, very courteous it still a nice feeling you can deal with the small guys, and get service and pricing.
thanks
pam .b

5
★★★★★

I just purchased from Community my whole Kitchen and 3 flat screen Tv`s. They did a great job on the install, very neat and easy
to deal with. They were on time, very courteous it still a nice feeling you can deal with the small guys, and get service and pricing.
thanks
pam .b

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I will never shop any where else, I bought a refrigerator from the store in Middletown, the store was very knowledgeable, far more than the big box stores. There pricing was better and the service we received after the sale was great!!!

4
★★★★☆

I will never shop any where else, I bought a refrigerator from the store in Middletown, the store was very knowledgeable, far more than the big box stores. There pricing was better and the service we received after the sale was great!!!

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I ordered 3 appliances, 2 came damaged. Store's comment was that it wasn't their fault. Salesman wouldn't take my calls afted sale was made. Store refused to acccomidate my request for delivery time after making me wait a month for standard appliances. Once they have your $ they don't want anything to do with you. I would NEVER recommend them to anyone.

1
★☆☆☆☆

I ordered 3 appliances, 2 came damaged. Store's comment was that it wasn't their fault. Salesman wouldn't take my calls afted sale was made. Store refused to acccomidate my request for delivery time after making me wait a month for standard appliances. Once they have your $ they don't want anything to do with you. I would NEVER recommend them to anyone.

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Purchased front load washer and dryer delivered, hooked up andold taken away. Service very good from salesman to deliveryguys. Great price
John
Coltsneck, NJ

4
★★★★☆

Purchased front load washer and dryer delivered, hooked up andold taken away. Service very good from salesman to deliveryguys. Great price
John
Coltsneck, NJ

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