Shapes To Come Spa & Fitness

★★★☆☆
  • 350 N Route 73

    Berlin, NJ 08009

    Map & Directions
  • 856-768-1677

About Shapes To Come Spa & Fitness

Categories
Hours
Sat-Sun 12am-6pm, Mon-Fri 12am-12:30am

Sports & Recreation

Sports & Recreation
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.

stay clear. Cancelled membership, but still continue to charge my bank account. Owner was supposed to call me but never has in two months. Total rip off

3
★★★★★

stay clear. Cancelled membership, but still continue to charge my bank account. Owner was supposed to call me but never has in two months. Total rip off

.

I started with the 30-day trial membership at Shapes To Come and within the first week I already knew that I'd be joining the gym permanently. I like the non-intimidating environment at this gym, and the helpful staff. Also, I like

3
★★★★★

I started with the 30-day trial membership at Shapes To Come and within the first week I already knew that I'd be joining the gym permanently. I like the non-intimidating environment at this gym, and the helpful staff. Also, I like

.

I give a zero rating. Dirty . I stopped going but continued to pay my monthly pmt. until my contract was satisfied . They continued to charge my credit card saying I had to come in person to cancel. That's not right. Tom the co owner said he was gonna call me everyday for my monthly pmt. That's harassment .

1
★☆☆☆☆

I give a zero rating. Dirty . I stopped going but continued to pay my monthly pmt. until my contract was satisfied . They continued to charge my credit card saying I had to come in person to cancel. That's not right. Tom the co owner said he was gonna call me everyday for my monthly pmt. That's harassment .

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.

Worst customer service ever. Was a member for one year. Over-charged my account and took months to correct. And when I cancelled my account they continued to charge me.

The "manager" and/or owner seems to never be available. I've left phone message after phone message without a returned call. And the response from the poor employee who answers the phone is always "I'll leave a message. Sorry. That's all I can do."

Sorry Shapes to Come, I wanted to use a local business, but have to say LA Fitness has much better customer service. They return phone calls and haven't over billed me yet.

Will never go to Shapes to Come again.

1
★☆☆☆☆

Worst customer service ever. Was a member for one year. Over-charged my account and took months to correct. And when I cancelled my account they continued to charge me.

The "manager" and/or owner seems to never be available. I've left phone message after phone message without a returned call. And the response from the poor employee who answers the phone is always "I'll leave a message. Sorry. That's all I can do."

Sorry Shapes to Come, I wanted to use a local business, but have to say LA Fitness has much better customer service. They return phone calls and haven't over billed me yet.

Will never go to Shapes to Come again.

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.

This gym SUCKS big time!!!! The owner , high,can't afford to or I should say too CHEAP to replace broken mirror in workout area as this has been broken for a long time and not to mention the bathrooms are always filthy. The whirl pool is always at 99 when I go there. Therefore, I joined a nicer health club where service, equipment,pool and whirlpool is 1000 times better and cleaner. I wished George would buy it back from high as he sucks at running this business.

1
★☆☆☆☆

This gym SUCKS big time!!!! The owner , high,can't afford to or I should say too CHEAP to replace broken mirror in workout area as this has been broken for a long time and not to mention the bathrooms are always filthy. The whirl pool is always at 99 when I go there. Therefore, I joined a nicer health club where service, equipment,pool and whirlpool is 1000 times better and cleaner. I wished George would buy it back from high as he sucks at running this business.

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.

This gym is good. I really enjoyed all of the cardio classes they offered. But I will never go back there because of the owner. He is disrespectful and completely rude. I was overcharged and just asked if there was anything he could do such as a free month or a refund and he couldn't come up with any other solution than to have my friend pay me (she was undercharged). This wasn't her or my responsibility to fix, it was his. He instead then said he couldn't deal with it and and threw money at me.
I run a business myself and would never dream of acting even slightly like he did.
Learn to have better costumer service if you want to run a business.

1
★☆☆☆☆

This gym is good. I really enjoyed all of the cardio classes they offered. But I will never go back there because of the owner. He is disrespectful and completely rude. I was overcharged and just asked if there was anything he could do such as a free month or a refund and he couldn't come up with any other solution than to have my friend pay me (she was undercharged). This wasn't her or my responsibility to fix, it was his. He instead then said he couldn't deal with it and and threw money at me.
I run a business myself and would never dream of acting even slightly like he did.
Learn to have better costumer service if you want to run a business.

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.

This gym suucccks! They have NO customer service...I have been trying to reach the manager for two months and he has yet to respond to any of my messages and just happens to "be out for the moment." Despite the fact that I went to the gym in person and cancelled both mine and my husbands membership, they continued to bill me for my membership, and are now suing me for membership fees. It's ridiculous!

1
★☆☆☆☆

This gym suucccks! They have NO customer service...I have been trying to reach the manager for two months and he has yet to respond to any of my messages and just happens to "be out for the moment." Despite the fact that I went to the gym in person and cancelled both mine and my husbands membership, they continued to bill me for my membership, and are now suing me for membership fees. It's ridiculous!

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1 out of 1 people found this review helpful.

.

These cry babies. I have been a member since this gym was a 1 building gym. The current owner works so hard to keep this gym in order. The pool used to be murky, dirty. Now it is crystal clear. All equipment is in great condition. Before I would not take a shower here. Last year, they tiled the entire locker room. They have invested a lot of money into this gym. Brand new top of the line treadmills, not the junks I see at other gym. What else do these people want?

Ok the AC was down for 2 weeks. They have problem getting parts because of some kind of gas in the old AC system that they are not allowed to use. They brought in a temporary portable AC. Now everything is good.

I would recommend this family-oriented, friendly gym to anybody.

5
★★★★★

These cry babies. I have been a member since this gym was a 1 building gym. The current owner works so hard to keep this gym in order. The pool used to be murky, dirty. Now it is crystal clear. All equipment is in great condition. Before I would not take a shower here. Last year, they tiled the entire locker room. They have invested a lot of money into this gym. Brand new top of the line treadmills, not the junks I see at other gym. What else do these people want?

Ok the AC was down for 2 weeks. They have problem getting parts because of some kind of gas in the old AC system that they are not allowed to use. They brought in a temporary portable AC. Now everything is good.

I would recommend this family-oriented, friendly gym to anybody.

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.

I was a member of this facility for 25 years and loved it!!! Now the gym is under new management.... DO NOT JOIN!!! The place is dirty and the air conditioning system has been broke (in the cardio room) for the last 2 months...DO NOT JOIN!!!

1
★☆☆☆☆

I was a member of this facility for 25 years and loved it!!! Now the gym is under new management.... DO NOT JOIN!!! The place is dirty and the air conditioning system has been broke (in the cardio room) for the last 2 months...DO NOT JOIN!!!

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.

Joining this gym is one of the best decissions I ever made. It is low key, very affordable, no pressure and open kind of 24/7. I ve talked to Bally's and Future Fitness. Both are very expensive and very agressive trying to sell you.

The facility is older, the equipment needs updating, the sauna, showers and pool are ready for renovation. The cardio area has been updated recently with new equipment and flatscreens.

If you want a gym wit a TV, email and internet on your treadmill go to a place where you pay a fortune. If you are like me and just want to work out on more than decent equipment without al the bells and whisles join Shapes to Come.

Staff is friendly.

2
★★★★☆

Joining this gym is one of the best decissions I ever made. It is low key, very affordable, no pressure and open kind of 24/7. I ve talked to Bally's and Future Fitness. Both are very expensive and very agressive trying to sell you.

The facility is older, the equipment needs updating, the sauna, showers and pool are ready for renovation. The cardio area has been updated recently with new equipment and flatscreens.

If you want a gym wit a TV, email and internet on your treadmill go to a place where you pay a fortune. If you are like me and just want to work out on more than decent equipment without al the bells and whisles join Shapes to Come.

Staff is friendly.

Pros: Great gym for a great price

Cons: needs to be modernized

.

Stay Way From This Gym. Its a rip off. If you sign up for a membership with them there is a auto renew at the end of the membership and they start charging you again. They claim that its in the contract but its not. The gym is dirty, the boss is rude, and there are pervert men who look at you. They're sweaty too.

0
★☆☆☆☆

Stay Way From This Gym. Its a rip off. If you sign up for a membership with them there is a auto renew at the end of the membership and they start charging you again. They claim that its in the contract but its not. The gym is dirty, the boss is rude, and there are pervert men who look at you. They're sweaty too.

Pros: Nothing

Cons: Rip Off, Perverts, Rude Workers

.

I went here under false pretenses. What they were advertising was not what they offered in person. Not a friendly staff. Actually the lady behind the counter was rude. I needed change for ten dollars to give to my child who was attending a class there with her team, well the lady said she could only give me change if I purchased something. Are you kidding me. Needless to say I will NEVER go there. Several people in my neighborhood have asked me about this place, and after telling them about my experience they choose not to go there either. Please dont waste your time.

1
★☆☆☆☆

I went here under false pretenses. What they were advertising was not what they offered in person. Not a friendly staff. Actually the lady behind the counter was rude. I needed change for ten dollars to give to my child who was attending a class there with her team, well the lady said she could only give me change if I purchased something. Are you kidding me. Needless to say I will NEVER go there. Several people in my neighborhood have asked me about this place, and after telling them about my experience they choose not to go there either. Please dont waste your time.

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.

Not a very friendly experience, went with a friend as a guest and they charged me a hight rate for just a guest. Their classes are not to much fun but they do have a big pool.

2
★★☆☆☆

Not a very friendly experience, went with a friend as a guest and they charged me a hight rate for just a guest. Their classes are not to much fun but they do have a big pool.

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.

We are truly dissappointed in their customer service or lack of.We were never told their is a 60 day notice to cancel membership which they stated is in their employee handbook. Did I get a copy of that? and I did speak to several different employees who never said their was 60 day needed to cancel when we joined knowing we would be moving when our house sold and even when I came into the gym and said were moving in a week. Word of mouth is the best advertising in any business. My word will be out about their lack of customer service along with the continued machine breakdown, TV's outdated, etc that makes their gym undesirable. Check out other Gyms - we did and were amazed at the updated machines - personal training - and lower monthly fees.

2
★★☆☆☆

We are truly dissappointed in their customer service or lack of.We were never told their is a 60 day notice to cancel membership which they stated is in their employee handbook. Did I get a copy of that? and I did speak to several different employees who never said their was 60 day needed to cancel when we joined knowing we would be moving when our house sold and even when I came into the gym and said were moving in a week. Word of mouth is the best advertising in any business. My word will be out about their lack of customer service along with the continued machine breakdown, TV's outdated, etc that makes their gym undesirable. Check out other Gyms - we did and were amazed at the updated machines - personal training - and lower monthly fees.

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.

Been a member for apx. 10 years. During that time actually opened up my own women's circuit training gym in the area. Would never give up my membership to Shapes To Come~! If you like to train hardcore like I had in the past and hope to get back to again, this gym has everything one needs. This is my time, my life, my gym. The others just
won't do.
Betty Anne

4
★★★★☆

Been a member for apx. 10 years. During that time actually opened up my own women's circuit training gym in the area. Would never give up my membership to Shapes To Come~! If you like to train hardcore like I had in the past and hope to get back to again, this gym has everything one needs. This is my time, my life, my gym. The others just
won't do.
Betty Anne

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.

Shapes to come is an excellent facility! plenty of Cardio equipment and weights. They even have a juice bar! during the day they offer a daycare where you can work out and have your children play! My kids loved coming here! they also have a sauna, hot tub & pool as well as swim lessons and a variety of exercise classes. The staff is always friendly and the trainers there are so helpful in making you get the most out of your workout program! I highly recommend Shapes to Come to anyone looking for relaxed workout facility that does not have a bunch of people just trying to pick each other up!

4
★★★★☆

Shapes to come is an excellent facility! plenty of Cardio equipment and weights. They even have a juice bar! during the day they offer a daycare where you can work out and have your children play! My kids loved coming here! they also have a sauna, hot tub & pool as well as swim lessons and a variety of exercise classes. The staff is always friendly and the trainers there are so helpful in making you get the most out of your workout program! I highly recommend Shapes to Come to anyone looking for relaxed workout facility that does not have a bunch of people just trying to pick each other up!

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2 out of 2 people found this review helpful.

 

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