Best Buy Co., Inc is North America's number-one specialty retailer of consumer electronics, personal computers, entertainment software and appliances.
disaappointed
by lori s.
i am very disaappointed with bestbuy.com. i purchased a t.v. on bestbuy.com for a store pick-up. i expected it to be an easier way to shop.i couldn't be more wrong. when i arrived at the store i had to wait in line for approx. 15 min. after i told the cashier i was there for in store pick-up i had to wait an additional 15 min.for my products to be brought up to the entrance. when we arrived at home my husband discovered that there was a defect. we called the 800# and told them of the problem. they told us to return the t.v. to the store we picked it up from(deptford) and they would exchange it for the same product. we called the deptford store to tell them and they said no problem bring it back. my husband proceeded to pack up the t.v and drive back to deptford in the snow. when he arrived at the store they changed their story. they said because we purchased it on line with in store pick up we would have to wait 48hrs. before we could exchange the t.v. i would advise everyone to not use bestbuy.com with in store pick-up.
Posted 03/02/07 | Report Abuse
Was this review helpful to you?
Electronics and more!
by
Mary Anne L.
|
Insider Expert
| Rank: 4,192
Best Buy is a great store for all your computer needs, cell phones and more. The staff is more than willing to assist you in any way they can. They were very helpful when I was purchasing my digital camera. If we every need anything electronic, we definitely go to Best Buy.
Posted 10/19/05 | Report Abuse
Was this review helpful to you?
Electronics
by
Jenny H.
|
Insider Expert
| Rank: 5,842
This place has everything that you can ask for and more. They always have great sales and the staff is very helpful. The only bad thing is that sometimes the sale items that you are lookning for are out of stock
Posted 07/14/05 | Report Abuse
Was this review helpful to you?
Great service....
by
Jana S.
|
Insider
| Rank: 14,796
The people here are so nice and helpful!!!! I have been in here a few times looking for different things. They have been very helpful and are very informative.
Posted 05/03/05 | Report Abuse
Was this review helpful to you?
Best Buy is great
by utah
Best Buy has everything you need for today's digital lifestyle. from music, movies, electronics, TV's, DVD players, laptops, PC's etc..you name it and they probably carry it. also their prices aren't bad.
they always have specials on new releases for both music and DVD movies. I recently bought the new Red Hot Chili Peppers cd for $12 bucks when it was offered for $15-17 bucks elsewhere. good deal.
Posted 08/22/03