Sparta Lanes

★★★★☆
  • 43 Theatre Ctr

    Sparta, NJ 07871

    Map & Directions
  • 973-729-6135

About Sparta Lanes

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3.5 6
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Sparta lanes is an awesome place to have fun with the entire family! The atmosphere has the most amazing energy and the owners are the coolest people you ever want to meet! They really know how to run a successful business! I strongly

3
★★★★★

Sparta lanes is an awesome place to have fun with the entire family! The atmosphere has the most amazing energy and the owners are the coolest people you ever want to meet! They really know how to run a successful business! I strongly

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IF YOU'RE A PART OF ONE OF THEIR LEAGUES. If not, don't even bother trying to get a lane. As of today, four out of the four times that I've gone to Sparta Lanes I've been turned away because they had a bowling league reserved to EVERY lane for over three hours. If you're looking for a place to bowl casually and you don't have the time to commit to play for a weekly bowling team, Sparta Lanes is definitely not the place for you.

1
★☆☆☆☆

IF YOU'RE A PART OF ONE OF THEIR LEAGUES. If not, don't even bother trying to get a lane. As of today, four out of the four times that I've gone to Sparta Lanes I've been turned away because they had a bowling league reserved to EVERY lane for over three hours. If you're looking for a place to bowl casually and you don't have the time to commit to play for a weekly bowling team, Sparta Lanes is definitely not the place for you.

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Needs improvement Customer service- the owner has a great staff, but chooses to be petty over minor infractions, ie, bringing a cake for a fellow bowler within the league, not a problem if you give advance notice, but petty if not notified, second, hids behind staff vs. handling directly, Given the pastries were purchased from the bakery attached to the building, and food is a constant with the alley really hard to know this is a probelm. After being confronted over the bakery mishap, it really took all the pleasure out of celebrating. It turned the evening into a real downer. Each week we come together to relax and have fun! We congratulate each other for good games, celebrate births, birthdays, milestones and share in each others losses, too. This is our community ( our little league of bowlers) We spend money on bowling, lockers,beverages, and food--When things go wrong ( lanes breaking down) we rarely complain.

Yet, the owner takes issue with a pastry tray, while standing and watching lane 31 breakdown over and over.
Pastries purchased from his tenant with an entrance into the bowling alley is his issue of the evening, not the pizzas, subways sandwiches, dunkin donuts, coffees that were present.
Not the fact that the people bowling enjoy coming there, that the lanes were all full, and everyone was having a good time,even though two lanes in front of him were in need of repair, that he didn't take the time to introduce himself, when offered a pastry, and explain the ally policy, after wishing his CUSTOMER a Happy Birhtday,but went to the bowling manager and had her speak to our league President.
SHAME ON YOU.
I run a customer service business I deal directly with unhappy customer each week. It is what keeps my business, fresh and growing, it allows me to understand the needs of our customer base, help my staff to adjust to what our clents needs are to provide them with better service. This was an opportunity!!! Yet now I know this owner just wants to run a very average bowling alley and really isn't vested in what it means to the people who come together each week to not only bowl, but enjoy each others company!!

3
★★★☆☆

Needs improvement Customer service- the owner has a great staff, but chooses to be petty over minor infractions, ie, bringing a cake for a fellow bowler within the league, not a problem if you give advance notice, but petty if not notified, second, hids behind staff vs. handling directly, Given the pastries were purchased from the bakery attached to the building, and food is a constant with the alley really hard to know this is a probelm. After being confronted over the bakery mishap, it really took all the pleasure out of celebrating. It turned the evening into a real downer. Each week we come together to relax and have fun! We congratulate each other for good games, celebrate births, birthdays, milestones and share in each others losses, too. This is our community ( our little league of bowlers) We spend money on bowling, lockers,beverages, and food--When things go wrong ( lanes breaking down) we rarely complain.

Yet, the owner takes issue with a pastry tray, while standing and watching lane 31 breakdown over and over.
Pastries purchased from his tenant with an entrance into the bowling alley is his issue of the evening, not the pizzas, subways sandwiches, dunkin donuts, coffees that were present.
Not the fact that the people bowling enjoy coming there, that the lanes were all full, and everyone was having a good time,even though two lanes in front of him were in need of repair, that he didn't take the time to introduce himself, when offered a pastry, and explain the ally policy, after wishing his CUSTOMER a Happy Birhtday,but went to the bowling manager and had her speak to our league President.
SHAME ON YOU.
I run a customer service business I deal directly with unhappy customer each week. It is what keeps my business, fresh and growing, it allows me to understand the needs of our customer base, help my staff to adjust to what our clents needs are to provide them with better service. This was an opportunity!!! Yet now I know this owner just wants to run a very average bowling alley and really isn't vested in what it means to the people who come together each week to not only bowl, but enjoy each others company!!

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Sparta Lanes is a fun place to go bowling with family and friends. Located in center of Sparta, it is a prime location with easy access to the parking lot. Remember that it is a high school hang out, especially on the weekends. Prices are like many bowling alleys.

3
★★★☆☆

Sparta Lanes is a fun place to go bowling with family and friends. Located in center of Sparta, it is a prime location with easy access to the parking lot. Remember that it is a high school hang out, especially on the weekends. Prices are like many bowling alleys.

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0 out of 1 people found this review helpful.

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This place is good for cheap entertainment. It's always a lot of fun to go bowling with a bunch of friends, and you always come out with some good laughs and memories.

4
★★★★☆

This place is good for cheap entertainment. It's always a lot of fun to go bowling with a bunch of friends, and you always come out with some good laughs and memories.

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0 out of 1 people found this review helpful.

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On the outside Sparta Lanes looks like an old rundown bowling alley but when you go inside you see that it has been completely remodeled. Sparta Lanes offers many leagues for all ages, open bowling sessions, and also throws bowling birthday parties for children. The lanes are normally open and it is not crowded. Also the price of games and rentals is very affordable.

4
★★★★☆

On the outside Sparta Lanes looks like an old rundown bowling alley but when you go inside you see that it has been completely remodeled. Sparta Lanes offers many leagues for all ages, open bowling sessions, and also throws bowling birthday parties for children. The lanes are normally open and it is not crowded. Also the price of games and rentals is very affordable.

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0 out of 1 people found this review helpful.

 

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