Luca Brasis Italian Deli

★★☆☆☆
  • 100 Park Ave A

    Hoboken, NJ 07030

    Map & Directions
  • 201-217-9960

About Luca Brasis Italian Deli

Categories

Food

Food
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You gotta love the name and the service and food too! Great people, very friendly. Stop in and give them a try.

3
★★★☆☆

You gotta love the name and the service and food too! Great people, very friendly. Stop in and give them a try.

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My husband and I have always been a big fan of this Italian deli. We were regular customers. However, things have changed. After waiting 45 minutes for two chicken parm subs we received ice cold sandwiches. When we called to express our dissatisfaction, the worker on the line argued with us that the sandwiches could not be cold and that there was nothing that they could do for us. His response is that delivery is not the same as picking it up yourself. No offer to refund, send out new sandwiches or at the minimum an apology for the mistake. Instead he was rude and obnoxious. So, don't bother to order for delivery. I wouldn't go back to pick up either. There are plenty other places that could easily deliver a nice hot chicken parm (or any other item you may crave) in Hoboken.

0
★☆☆☆☆

My husband and I have always been a big fan of this Italian deli. We were regular customers. However, things have changed. After waiting 45 minutes for two chicken parm subs we received ice cold sandwiches. When we called to express our dissatisfaction, the worker on the line argued with us that the sandwiches could not be cold and that there was nothing that they could do for us. His response is that delivery is not the same as picking it up yourself. No offer to refund, send out new sandwiches or at the minimum an apology for the mistake. Instead he was rude and obnoxious. So, don't bother to order for delivery. I wouldn't go back to pick up either. There are plenty other places that could easily deliver a nice hot chicken parm (or any other item you may crave) in Hoboken.

Pros: none that I could mention now

Cons: DELIVERY, RUDE STAFF

 

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