Capitol Lighting

★★★★★
  • 75 S State Rt 17

    Paramus, NJ 07652

    Map & Directions
  • 201-843-5353

About Capitol Lighting

Categories
Hours
Mon-Fri 10am-8:30pm, Sat 9:30am-9pm

Home & Garden

Home & Garden
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We renovated our house and I knew that we would a lighting store with great selection and customer service to partner with us, and I only placed one call and that was to Capitol. I told our salesman, Hubert (East Hanover store) upfront

3
★★★★★

We renovated our house and I knew that we would a lighting store with great selection and customer service to partner with us, and I only placed one call and that was to Capitol. I told our salesman, Hubert (East Hanover store) upfront

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We recently renovated our entire home and bought all of our lights, interior and exterior, from Capitol Lighting. Everyone we worked with super nice and helpful! We couldn't be happier with the lights we purchased and will definitely use

3
★★★★★

We recently renovated our entire home and bought all of our lights, interior and exterior, from Capitol Lighting. Everyone we worked with super nice and helpful! We couldn't be happier with the lights we purchased and will definitely use

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I went shopping last week at capitol Lighting. Everyone was so helpful. I probably annoyed the one guy asking a million question, but he was very nice and answered all of them. I ended up buying two lamps, and will going back very soon

3
★★★★★

I went shopping last week at capitol Lighting. Everyone was so helpful. I probably annoyed the one guy asking a million question, but he was very nice and answered all of them. I ended up buying two lamps, and will going back very soon

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No wonder people buy online more and more these days. My husband and I went to this store this past weekend with the intention of buying a ceiling fan. We spent some time looking at fans by ourselves. It was obvious we were there to buy a

3
★★★★★

No wonder people buy online more and more these days. My husband and I went to this store this past weekend with the intention of buying a ceiling fan. We spent some time looking at fans by ourselves. It was obvious we were there to buy a

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have made many purchases and have always come back whenever I need new lighting, their customer service is reliable and they always make things right when things do go wrong.

3
★★★★★

have made many purchases and have always come back whenever I need new lighting, their customer service is reliable and they always make things right when things do go wrong.

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They had everything you could dream of on display. I was helped by Irene who was terrific. She was technical but understandable. The house looks great.
I would have given it five stars, but one fixture took a week to come in. I could

3
★★★★★

They had everything you could dream of on display. I was helped by Irene who was terrific. She was technical but understandable. The house looks great.
I would have given it five stars, but one fixture took a week to come in. I could

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My wife and I went in to the Capitol Lighting in Paramus which isn't actually the closest to us, but we were in the area. We were blown away by how much lighting was there and, even though we hadn't planned to replace our decades old

3
★★★★★

My wife and I went in to the Capitol Lighting in Paramus which isn't actually the closest to us, but we were in the area. We were blown away by how much lighting was there and, even though we hadn't planned to replace our decades old

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This place has a great seletion and the people were extremely helpful. I was looking for something specific and even though the salesmen explained it was discontinued, he checked in the warehouse to see if he had any left. After about 5

3
★★★★★

This place has a great seletion and the people were extremely helpful. I was looking for something specific and even though the salesmen explained it was discontinued, he checked in the warehouse to see if he had any left. After about 5

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I placed an order in June for 2 chandeliers for my great room. Irene from Capitol Lighting convinced me that although only one was in stock, the factory would be making 5 more, and if I placed the order immediately, she could make certain

3
★★★★★

I placed an order in June for 2 chandeliers for my great room. Irene from Capitol Lighting convinced me that although only one was in stock, the factory would be making 5 more, and if I placed the order immediately, she could make certain

.

On August 24th my husband and I walked into Capitol Lighting in search of serval items for our new home. I read the reviews about the lousy customer service but didn't want to believe it - so off we went. From the moment we walked into the store until the moment we left (which was about 45 minutes to an hour) not one salesperson approached us - they would looked at us, but never once asked if we needed assistance. Funny everyone that walked into the store were greeted but no my husband or I - could it be that I am hispanic and my husband black? Don't want an answer to that question, I'll just make sure that I will never go back and I will spread the word.

0
★☆☆☆☆

On August 24th my husband and I walked into Capitol Lighting in search of serval items for our new home. I read the reviews about the lousy customer service but didn't want to believe it - so off we went. From the moment we walked into the store until the moment we left (which was about 45 minutes to an hour) not one salesperson approached us - they would looked at us, but never once asked if we needed assistance. Funny everyone that walked into the store were greeted but no my husband or I - could it be that I am hispanic and my husband black? Don't want an answer to that question, I'll just make sure that I will never go back and I will spread the word.

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I bought quite a few items in the end of December. One of the fixtures purchased was taken from the display rooms. As they took it down the glass broke. My husband and i were told an oder for the new glass will be made and sent to us directly. Just shy of 3 months now and we are still waiting for the order to be completed. Whenever i call, they need to check if they ordered. The first tme I called, it seemed the slaeslady helping us never ordered, but I cannot confirm that. I asked to speak to managers and they seemed to want to help, but I guess not. When I called for a 3rd time and said why don't you follow up with me, our salelady said she does not do that; her customers call her-WTF? Let me go back and say we have received some of the glass pieces delivere--BROKEN! Capitol lighting is just blaming the company which makes the light, but won't take any blame for their service. I have left another message this week to our saleslady and guess what; no call back??? I am about to write to the better business bureau. Three months to wait for this glass is ridiculous!

0
★☆☆☆☆

I bought quite a few items in the end of December. One of the fixtures purchased was taken from the display rooms. As they took it down the glass broke. My husband and i were told an oder for the new glass will be made and sent to us directly. Just shy of 3 months now and we are still waiting for the order to be completed. Whenever i call, they need to check if they ordered. The first tme I called, it seemed the slaeslady helping us never ordered, but I cannot confirm that. I asked to speak to managers and they seemed to want to help, but I guess not. When I called for a 3rd time and said why don't you follow up with me, our salelady said she does not do that; her customers call her-WTF? Let me go back and say we have received some of the glass pieces delivere--BROKEN! Capitol lighting is just blaming the company which makes the light, but won't take any blame for their service. I have left another message this week to our saleslady and guess what; no call back??? I am about to write to the better business bureau. Three months to wait for this glass is ridiculous!

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My wife and I came here looking for lighting and the sales people were very knowledgable and they had a huge selections. We received everything within 2 weeks. One of the bathroom lights came in with broken glass and our salesperson replaced it right away! I was so nervous about the lighting and it was the easiest part of my house!

2
★★★★★

My wife and I came here looking for lighting and the sales people were very knowledgable and they had a huge selections. We received everything within 2 weeks. One of the bathroom lights came in with broken glass and our salesperson replaced it right away! I was so nervous about the lighting and it was the easiest part of my house!

Pros: great selection and service!

Cons: can't think of any

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After searching at several different lighting places for just the right lights, my wife and I came across this place after shopping at Porcelanosa. We walked in and saw the great selection and decided to order several items. When I say several, I don't mean $200 worth - I mean $3,000 worth!!!! Before we placed the order we asked them how long it would take and since we were planning on moving into our new home soon, they reassured us that it would take about 2 weeks. Happy with that answer, we placed the order with no worries. A few days later, we received the invoice with our salesperson's comment of 'allow 3 weeks' written out. Unhappy, but confident 3 weeks could be justified, we hadn't said anything (at first) about it. When two weeks passed, we called our salesperson who told us that they needed at least 3 weeks before they pursued to inquire about the status. Neither of my items had arrived to their store. 3 weeks passed and only 2 of my 6 items had arrived. They said they would call the manufacturer about the remaining items and let us know about the status - never got a call back. Called a few days later and received the same answer - again, no call back. Called back the following week, again, not all my items had arrived - no one knew the status. They kept giving us the 'we can't do anything about it' answer, every time we inquired about our order. Every time we called, we got a different person, yet with the same answer. Our salesperson seemed to never be around every time we asked for her. It's now been 5 weeks and we still don't have our items. The store refuses to ship out whatever they did receive until our entire items arrive even under the conditions of my order. We regret ever walking into this store. They've caused us nothing but headaches. You would think a large lighting place like this would grant you better service, but ever since they swiped our credit card, we've experienced nothing but attitude, rudeness and unprofessional customer service. We warn others to stay away from this location as I wouldn't expect them to treat anyone else any different than we've been treated.

0
★☆☆☆☆

After searching at several different lighting places for just the right lights, my wife and I came across this place after shopping at Porcelanosa. We walked in and saw the great selection and decided to order several items. When I say several, I don't mean $200 worth - I mean $3,000 worth!!!! Before we placed the order we asked them how long it would take and since we were planning on moving into our new home soon, they reassured us that it would take about 2 weeks. Happy with that answer, we placed the order with no worries. A few days later, we received the invoice with our salesperson's comment of 'allow 3 weeks' written out. Unhappy, but confident 3 weeks could be justified, we hadn't said anything (at first) about it. When two weeks passed, we called our salesperson who told us that they needed at least 3 weeks before they pursued to inquire about the status. Neither of my items had arrived to their store. 3 weeks passed and only 2 of my 6 items had arrived. They said they would call the manufacturer about the remaining items and let us know about the status - never got a call back. Called a few days later and received the same answer - again, no call back. Called back the following week, again, not all my items had arrived - no one knew the status. They kept giving us the 'we can't do anything about it' answer, every time we inquired about our order. Every time we called, we got a different person, yet with the same answer. Our salesperson seemed to never be around every time we asked for her. It's now been 5 weeks and we still don't have our items. The store refuses to ship out whatever they did receive until our entire items arrive even under the conditions of my order. We regret ever walking into this store. They've caused us nothing but headaches. You would think a large lighting place like this would grant you better service, but ever since they swiped our credit card, we've experienced nothing but attitude, rudeness and unprofessional customer service. We warn others to stay away from this location as I wouldn't expect them to treat anyone else any different than we've been treated.

Pros: Great Selection

Cons: Too many to list...

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AFTER WE STOOD IN THE STORE FOR QUITE AWHILE,WE FINALLY HAD A SAES PERSON COME OVER. THEY WERE ARROGANT, AND A FEW OTHERS CAME OVER CAUSE OURS COULDN'T ANSWER OUR QUESTIONS AND THEY WERE ALL ARROGANT ALSO. FINALLY FOUND A PAIR OF LIGHTS WE LIKED, AND BOUGHT. GOT THEM HOME AND THEY WOULDN'T WORK,BUT THEY WOULDN'T LET US RETURN THEM. BE CAREFUL WITH THIS PLACE!!!

0
★☆☆☆☆

AFTER WE STOOD IN THE STORE FOR QUITE AWHILE,WE FINALLY HAD A SAES PERSON COME OVER. THEY WERE ARROGANT, AND A FEW OTHERS CAME OVER CAUSE OURS COULDN'T ANSWER OUR QUESTIONS AND THEY WERE ALL ARROGANT ALSO. FINALLY FOUND A PAIR OF LIGHTS WE LIKED, AND BOUGHT. GOT THEM HOME AND THEY WOULDN'T WORK,BUT THEY WOULDN'T LET US RETURN THEM. BE CAREFUL WITH THIS PLACE!!!

Pros: NONE

Cons: BAD SERVICE

More about Capitol Lighting

Whether you're seeking the ultimate chandelier, new fixtures for a kitchen remodel, stunning nighttime landscape effects or a complete lighting package to showcase your new home, Capitol Lighting stands ready to serve.

 

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