Pep Boys Auto Parts & Service

★☆☆☆☆
  • 114 Black Horse Pike

    Audubon, NJ 08106

    Map & Directions
  • 856-547-1320

About Pep Boys Auto Parts & Service

Categories
  • Automotive Repair
  • Car Batteries
  • Tires
  • Oil Changes
  • Towing Companies
Hours
M-Sa 7:30am-8pm, Su 9am-6pm
Emails
  • contactus@pepboys.com
Payment Options
  • American Express
  • Apple Pay
  • Cash
  • Check
  • Diners Club
  • Discover
  • MasterCard
  • Visa
Brands
  • AC Delco
  • Actron
  • AllTrade
  • ArmorAll
  • Autolite
  • Bayco
  • BF Goodrich
  • Black & Decker
  • Black Magic
  • Bosch
  • Castrol
  • Champion
  • Chevron
  • Coleman
  • Continental
  • Cooper
  • CRC
  • Dayco
  • DeWalt
  • Eagle One
  • Fram
  • Goodyear
  • Gumout
  • Gunk
  • Hankook
  • Haynes
  • K&N
  • Kawasaki
  • Lucas
  • Meguiars
  • Michelin
  • Mobil
  • Monroe
  • Mothers
  • NGK
  • OTC
  • Peak
  • Pennzoil
  • Philips
  • Powerbuilt
  • Purolator
  • Quaker State
  • RainX
  • Schumacher
  • Snap-on
  • STP
  • Surf City Garage
  • Turtle Wax
  • Valvoline
  • Walker
Services
  • Alignments
  • Alternators
  • Batteries
  • Brakes
  • Clutch Replacement
  • Engine Repair
  • Exhaust
  • Fluid Exchanges
  • Heating & Cooling
  • Manufacturer’s Scheduled Maintenance
  • Oil Changes
  • Seasonal Prep Packages
  • Starters
  • State Inspections (by location)
  • Steering and Suspension
  • Tires
  • Tune-Ups + FREE Services: Battery Installation
  • Battery Test
  • Windshield Wiper Replacement

Automotive

Automotive
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Brakes & Tire Services
Engine Performance
Oil Changes & Batteries
Shocks & Struts
Alignments

Brake Repair Services

If your brakes squeal or grind, grab causing jerky stops or your warning light flashes it may be time for a free* brake system inspection. Pep Boys offers brake service packages starting as low as $129.99 per front or rear brake service ($99.99 after mail-in rebate).

    Tire Services

      1.2 5
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      .

      My father went there and as a retired and disable Vietnam Vet, he always presents his military card and receives a discount at stores that offer the military discount. Apparantly, Audubon's Pepboys feels as though my dad doesn't deserve the discount, because he is retired and not active. Where does it say in the military discount, that you have to be active duty to receive the discount????? Well, whoever JOSH is, he is the one that refused service to my father. Thank you to the manager and the girl cashier, though, for actually helping my father and offering the senior citizens discount to him instead. At least they found it in their hearts to help an old, retired and disabled Vietnam Vet out.

      1
      ★☆☆☆☆

      My father went there and as a retired and disable Vietnam Vet, he always presents his military card and receives a discount at stores that offer the military discount. Apparantly, Audubon's Pepboys feels as though my dad doesn't deserve the discount, because he is retired and not active. Where does it say in the military discount, that you have to be active duty to receive the discount????? Well, whoever JOSH is, he is the one that refused service to my father. Thank you to the manager and the girl cashier, though, for actually helping my father and offering the senior citizens discount to him instead. At least they found it in their hearts to help an old, retired and disabled Vietnam Vet out.

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      .

      I've been to Audubon Pep boys a few times and after the last visit in early 2010 I promised myself I wouldnt go back. I always had an issue with this shop EACH TiME I went in, one time I had a battery replaced and they didn't tighten the cover down and left parts lying on top of the engine. The most recent visit was for a *simple* oil change and the reason I went for this was I thought, how bad can they mess up an oil change? Well the moron (more on that later) who did the service put the drain plug back into the hole crooked and stripped up the threads on the plug and the oil pan. So, had to get that replaced, by a different shop as I didnt want to leave car a Pepboys again. Actually the different mechanic I went to suggested I complain to Pep Boys and have them replace the oil pan since they damaged it but I couldnt bear the thought of them touching the car again. And the new mechanic (who runs a medium-sized shop a mile from pepboys) says he's hired guys who came from pepboys and EACH ONE was incompetent. So, I would NEVER go to a pepboys shop again (especially the audubon nj shop)! Thats my 2 cents thanks!

      1
      ★☆☆☆☆

      I've been to Audubon Pep boys a few times and after the last visit in early 2010 I promised myself I wouldnt go back. I always had an issue with this shop EACH TiME I went in, one time I had a battery replaced and they didn't tighten the cover down and left parts lying on top of the engine. The most recent visit was for a *simple* oil change and the reason I went for this was I thought, how bad can they mess up an oil change? Well the moron (more on that later) who did the service put the drain plug back into the hole crooked and stripped up the threads on the plug and the oil pan. So, had to get that replaced, by a different shop as I didnt want to leave car a Pepboys again. Actually the different mechanic I went to suggested I complain to Pep Boys and have them replace the oil pan since they damaged it but I couldnt bear the thought of them touching the car again. And the new mechanic (who runs a medium-sized shop a mile from pepboys) says he's hired guys who came from pepboys and EACH ONE was incompetent. So, I would NEVER go to a pepboys shop again (especially the audubon nj shop)! Thats my 2 cents thanks!

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      1 out of 1 people found this review helpful.

      .

      I went there for one tire. 3hrs later it cost $425 because they don't know what they are doing. I think they practiced on my car. Just don't go there!!!

      1
      ★☆☆☆☆

      I went there for one tire. 3hrs later it cost $425 because they don't know what they are doing. I think they practiced on my car. Just don't go there!!!

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      1 out of 1 people found this review helpful.

      .

      I took my car to them for new tires. I bought the car new, so these were the first replacement tires for the car. A year later I took my car to the dealership for repair. They informed me that the back tires were the wrong size (the ones Pep-boys installed). I contacted them about the problem, and they told me that I had to come in and wait (for possibly several hours) just to get a manager to look at the discrepancy - or I could drop off the car for the entire day. For obvious reasons - I couldn't do either of those things. They were completely unconcerned with the fact that their mistake put myself and my car at risk - and their only offer to remedy their mistake was to inconvenience me even further.

      I ended up spending the extra money and took my car somewhere else. This other company had me in and out within 45 minutes.

      PROS: Their location is convenient
      CONS: Extremely poor customer service and workmanship

      1
      ★☆☆☆☆

      I took my car to them for new tires. I bought the car new, so these were the first replacement tires for the car. A year later I took my car to the dealership for repair. They informed me that the back tires were the wrong size (the ones Pep-boys installed). I contacted them about the problem, and they told me that I had to come in and wait (for possibly several hours) just to get a manager to look at the discrepancy - or I could drop off the car for the entire day. For obvious reasons - I couldn't do either of those things. They were completely unconcerned with the fact that their mistake put myself and my car at risk - and their only offer to remedy their mistake was to inconvenience me even further.

      I ended up spending the extra money and took my car somewhere else. This other company had me in and out within 45 minutes.

      PROS: Their location is convenient
      CONS: Extremely poor customer service and workmanship

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      1 out of 1 people found this review helpful.

      .

      There has been a change in the auto part industry pep boys was a place that we always went when we needed parts. Any more you will find everything but parts. There are so many bikes and accessories and when you need a part first of all they don't know what you are talking about and second they never have it.

      2
      ★★☆☆☆

      There has been a change in the auto part industry pep boys was a place that we always went when we needed parts. Any more you will find everything but parts. There are so many bikes and accessories and when you need a part first of all they don't know what you are talking about and second they never have it.

      Was this review helpful to you?
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      1 out of 1 people found this review helpful.

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