Hackettstown Trading Post

★★★☆☆
  • 159 Main St

    Hackettstown, NJ 07840

    Map & Directions
  • 908-852-0777

About Hackettstown Trading Post

Hours
Sun 12pm-5pm, Mon-Fri 10am-9pm, Sat 10am-7pm

Shopping

Shopping
More choices in Hackettstown:
Resultset_next

Rhm Technology Inc

1-3 Kelly Pl Stanhope, IA

Resultset_next

CVS/Pharmacy

68 US Highway 46 W Hackettstown, NJ

3.3529 17
Hi! Sign in to let us know how Hackettstown Trading Post was?
Write a Review
.

BEWARE.... Horrible Experience! Bought a washer/dryer set - washer did not work from day one! Trading Post sent repair men twice - washer STILL never worked. Third repair man (on 4th day) told me i needed a console control for $378 AND $100 service charge!!!! Bought this washer/dryer set for my business but was told AFTER installation that there was no warranty on these items!!!! Drove the washer back to the store but Trading Post would not take this defective washer back. So much for trying to support local business..... Bought another washer from another retailer and never had a problem - worked immediately. Obviously The Maytag that was sold to me was defective. STAY AWAY from Trading Post!

1
★☆☆☆☆

BEWARE.... Horrible Experience! Bought a washer/dryer set - washer did not work from day one! Trading Post sent repair men twice - washer STILL never worked. Third repair man (on 4th day) told me i needed a console control for $378 AND $100 service charge!!!! Bought this washer/dryer set for my business but was told AFTER installation that there was no warranty on these items!!!! Drove the washer back to the store but Trading Post would not take this defective washer back. So much for trying to support local business..... Bought another washer from another retailer and never had a problem - worked immediately. Obviously The Maytag that was sold to me was defective. STAY AWAY from Trading Post!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I've been impressed yet again by the people at Hackettstown Trading Post! I've purchased appliances here in the past and been very satisfied, but I just decided to update my living room furniture and came back based on my previously pleasant experiences. I have breezed through a few other nearby stores on occasion and I always get a snooty attitude or completely ignored. I definitely felt that I was catered to in the best way at HTP. The saleswoman spent literally hours with me choosing fabrics, advising me on the best quality and craftsmanship of the different products, and mapped out the room to make sure everything would fit. They had VERY fair prices and discounts on top of it. On top of it all I needed this order RUSHED for a Thanksgiving delivery and they did not disappoint! My salesperson kept in touch the whole time and I got my beautiful new set this morning! I am beyond pleased.

5
★★★★★

I've been impressed yet again by the people at Hackettstown Trading Post! I've purchased appliances here in the past and been very satisfied, but I just decided to update my living room furniture and came back based on my previously pleasant experiences. I have breezed through a few other nearby stores on occasion and I always get a snooty attitude or completely ignored. I definitely felt that I was catered to in the best way at HTP. The saleswoman spent literally hours with me choosing fabrics, advising me on the best quality and craftsmanship of the different products, and mapped out the room to make sure everything would fit. They had VERY fair prices and discounts on top of it. On top of it all I needed this order RUSHED for a Thanksgiving delivery and they did not disappoint! My salesperson kept in touch the whole time and I got my beautiful new set this morning! I am beyond pleased.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Very disappointed! My elderly parents purchased an washer and dryer from HTP. They immediately contacted the store after receiving delivery they contacted the store and told HTP they were unhappy. HTP took the appliance back and charged them a restocking fee. My parents then purchased another poor quality washer. This machine is a substandard piece of medal. It's unfortunate HTP doesn't value their local customers. I wish my parents would have gone to Lowes or Home Depot for their purchase. I am sure they would have had a more positive outcome. I have been working with HTP to resolve this issue but no luck, just lots of passing the buck.

1
★☆☆☆☆

Very disappointed! My elderly parents purchased an washer and dryer from HTP. They immediately contacted the store after receiving delivery they contacted the store and told HTP they were unhappy. HTP took the appliance back and charged them a restocking fee. My parents then purchased another poor quality washer. This machine is a substandard piece of medal. It's unfortunate HTP doesn't value their local customers. I wish my parents would have gone to Lowes or Home Depot for their purchase. I am sure they would have had a more positive outcome. I have been working with HTP to resolve this issue but no luck, just lots of passing the buck.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

BUYER BEWARE...I would like to start off by saying I am not a disgruntled buyer but please read on. My wife and I just bought 3 new appliances from Hackettstown Trading Post, mostly because of the promise of great local customer service. Better pricing was easily obtained from AJ Madison online. However, Hackettstown Trading Post delivered a DAMAGED and DEFECTIVE appliance to our home, dropped it off and now refuses to replace the appliance with the new appliance we thought we had purchased from them. This appliance has never been turned on in our home. I dealt directly with the OWNER of Hackettstown Trading Post when purchasing the appliances and the main reason I purchased from them was their pledge to support the products they sell. I quote the OWNER of the business here "Mark, I personally guarantee that we will take care of any problems you may have with the appliances we sell you". Nothing short of a straight out lie. This appliance did not fail after a couple of months of use. It was DAMAGED and DEFECTIVE as delivered by the Hackettstown Trading Post. DO NOT TRUST these people. They have permanently lost a customer for life

1
★☆☆☆☆

BUYER BEWARE...I would like to start off by saying I am not a disgruntled buyer but please read on. My wife and I just bought 3 new appliances from Hackettstown Trading Post, mostly because of the promise of great local customer service. Better pricing was easily obtained from AJ Madison online. However, Hackettstown Trading Post delivered a DAMAGED and DEFECTIVE appliance to our home, dropped it off and now refuses to replace the appliance with the new appliance we thought we had purchased from them. This appliance has never been turned on in our home. I dealt directly with the OWNER of Hackettstown Trading Post when purchasing the appliances and the main reason I purchased from them was their pledge to support the products they sell. I quote the OWNER of the business here "Mark, I personally guarantee that we will take care of any problems you may have with the appliances we sell you". Nothing short of a straight out lie. This appliance did not fail after a couple of months of use. It was DAMAGED and DEFECTIVE as delivered by the Hackettstown Trading Post. DO NOT TRUST these people. They have permanently lost a customer for life

Was this review helpful to you?
Ratings_icons Ratings_icons

.

bought a Berkline recliner here,really didn't want a berkline but let salesgirl convince me it is a very good company(my error).After a few months most of the chair had small white threads coming through the cloth material,they sent some one out ,he had never seen this before and wound up REPLACING the chair (I picked a different maierial this time). After a few months the foam rubber under the material under your legs when you sit let loose and it was just Hard Wood under the material and your legs,again they sent someone out,he took the whole chair apart and redid the foam rubber.Now after 2 months the foam rubber again has let loose ,called Hack. trading and they told me Berkline has gone out of business and there was Nothing they would do for me.Now I'm stuck with the chair and will have to replace it...I'll never go back to Hack. Trading again after Years of dealing with them and buying MANY TOP LINE Items.

1
★☆☆☆☆

bought a Berkline recliner here,really didn't want a berkline but let salesgirl convince me it is a very good company(my error).After a few months most of the chair had small white threads coming through the cloth material,they sent some one out ,he had never seen this before and wound up REPLACING the chair (I picked a different maierial this time). After a few months the foam rubber under the material under your legs when you sit let loose and it was just Hard Wood under the material and your legs,again they sent someone out,he took the whole chair apart and redid the foam rubber.Now after 2 months the foam rubber again has let loose ,called Hack. trading and they told me Berkline has gone out of business and there was Nothing they would do for me.Now I'm stuck with the chair and will have to replace it...I'll never go back to Hack. Trading again after Years of dealing with them and buying MANY TOP LINE Items.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I never write reviews, but I had such a POSITIVE experience at The Hackettstown Trading Post that I wanted to share it with others. Firstly, let me say that they are proffessional and educated sales people. I quickly found that they belong to the Biggest buying Group in the country for Appliances and if they don't have it in the Showroom they can pretty much get anything next Day! And that is exactly what they did. They had the best pricing and the most knowledge of anywhere I had been. Everything was delivered on time by English speaking, polite and courteous delivery men. This was a seamless transaction from start to finish. I won't waste my time going anywhere else in the future. Oh and the Owner and his son were both there! These are people that truly care and bring a positive business to the community!

5
★★★★★

I never write reviews, but I had such a POSITIVE experience at The Hackettstown Trading Post that I wanted to share it with others. Firstly, let me say that they are proffessional and educated sales people. I quickly found that they belong to the Biggest buying Group in the country for Appliances and if they don't have it in the Showroom they can pretty much get anything next Day! And that is exactly what they did. They had the best pricing and the most knowledge of anywhere I had been. Everything was delivered on time by English speaking, polite and courteous delivery men. This was a seamless transaction from start to finish. I won't waste my time going anywhere else in the future. Oh and the Owner and his son were both there! These are people that truly care and bring a positive business to the community!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

STAY AWAY!!! I purchased a GE Dishwasher on Black Friday (Nov. 26, 2010) which was delivered on Tues, Nov. 30, 2010. Being that my husband is a plumber he would handle the install. That night he came home from work to try & install the unit but the dishwasher wouldn't level, no matter what he did to the feet the door wouldn't close w/out applying force. On Wednesday I called Hackettstown Trading Post letting them know the problem at hand, they scheduled a service call for me for that Friday between 9am & noon. 1pm rolled around w/ no phone call & no service person, I called the Trading Post, they didn't put the call all the way through. They rescheduled the service call for the following Tues. w/ a company called Advanced Appliance out of Franklin (Sussex Co) which I NEVER heard of & all the on-line reviews of the company were terrible! I called the Trading Post back asking that this company not be assigned to come to my home & I wanted another local service company that I was more familiar with & knew they had a good reputation. The woman told me she would try & cancel the appointment & get back to me ?? guess what she never called me and guess who showed up at my door, the company I didn??t want. The man from Advanced Appliance did not identify himself when he arrived at my home & had no idea what he was doing. He opened & tried to close the door 25 times telling me ??you just have to give it a good push to close it.? He finally left; I called the Trading Post complaining & demanded this problem be rectified, the woman finally called the company I wanted; however I had to wait again for the appointment. That Friday the new service man came & said I needed a new dishwasher, wrote up the report & left. I called the Trading Post again (it??s now Friday, December 10th) telling them I needed a new unit, they needed to speak to GE & would get back to me. Days and days went by & they finally called me back indicated GE finally granted me a refund & I could return the dishwasher to the store & pick out a new unit. I live over an hour away & it was my responsibly to return the dishwasher to them ?? ugh! With the Holiday craziness it wasn??t easy to hop & the car & get to Hackettstown but I finally got the chance, I called the morning of Fri, Nov. 17th indicating I was coming down around 6pm that night to pick out a new dishwasher, they told me oh sorry, our warehouse closes at 6pm & we need 24 hours to order one. That was it, I was done!!! I demanded to speak to the owner, Joel who had to the rudest most unprofessional person I have ever spoken to in my life. He kept talking over me & even put me on speaker phone so others in his office could hear our conversation. We finally dumped the piece of crap they sold us at their door step & got a full refund back on our credit card with the exception of the $150 gift card I used, I??m still working on getting that cash back. It??s now after Christmas 2010 & I still have no dishwasher. What a nightmare, stay away from this store, they are unprofessional crooks. I hope Lowe??s & Home Depot put them out of business!!!

1
★☆☆☆☆

STAY AWAY!!! I purchased a GE Dishwasher on Black Friday (Nov. 26, 2010) which was delivered on Tues, Nov. 30, 2010. Being that my husband is a plumber he would handle the install. That night he came home from work to try & install the unit but the dishwasher wouldn't level, no matter what he did to the feet the door wouldn't close w/out applying force. On Wednesday I called Hackettstown Trading Post letting them know the problem at hand, they scheduled a service call for me for that Friday between 9am & noon. 1pm rolled around w/ no phone call & no service person, I called the Trading Post, they didn't put the call all the way through. They rescheduled the service call for the following Tues. w/ a company called Advanced Appliance out of Franklin (Sussex Co) which I NEVER heard of & all the on-line reviews of the company were terrible! I called the Trading Post back asking that this company not be assigned to come to my home & I wanted another local service company that I was more familiar with & knew they had a good reputation. The woman told me she would try & cancel the appointment & get back to me ?? guess what she never called me and guess who showed up at my door, the company I didn??t want. The man from Advanced Appliance did not identify himself when he arrived at my home & had no idea what he was doing. He opened & tried to close the door 25 times telling me ??you just have to give it a good push to close it.? He finally left; I called the Trading Post complaining & demanded this problem be rectified, the woman finally called the company I wanted; however I had to wait again for the appointment. That Friday the new service man came & said I needed a new dishwasher, wrote up the report & left. I called the Trading Post again (it??s now Friday, December 10th) telling them I needed a new unit, they needed to speak to GE & would get back to me. Days and days went by & they finally called me back indicated GE finally granted me a refund & I could return the dishwasher to the store & pick out a new unit. I live over an hour away & it was my responsibly to return the dishwasher to them ?? ugh! With the Holiday craziness it wasn??t easy to hop & the car & get to Hackettstown but I finally got the chance, I called the morning of Fri, Nov. 17th indicating I was coming down around 6pm that night to pick out a new dishwasher, they told me oh sorry, our warehouse closes at 6pm & we need 24 hours to order one. That was it, I was done!!! I demanded to speak to the owner, Joel who had to the rudest most unprofessional person I have ever spoken to in my life. He kept talking over me & even put me on speaker phone so others in his office could hear our conversation. We finally dumped the piece of crap they sold us at their door step & got a full refund back on our credit card with the exception of the $150 gift card I used, I??m still working on getting that cash back. It??s now after Christmas 2010 & I still have no dishwasher. What a nightmare, stay away from this store, they are unprofessional crooks. I hope Lowe??s & Home Depot put them out of business!!!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Mostly appliances. Not sure which was worse - the poor selection or the flippant salespeople. Overall waste of time.

1
★☆☆☆☆

Mostly appliances. Not sure which was worse - the poor selection or the flippant salespeople. Overall waste of time.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

This business was recommended to me by colleagues who had purchased from The Trading Post before and raved about their service. I shopped the big "Box" stores before I made the drive to Hackettstown to check this place out. When I got there I asked them to price the items I was already looking at. Their price was the best by far, not only that, but my Salesperson was a true "Expert", they had more knowledge than all 3 of the salespeople I had worked with previously.. They delivered, installed, hooked up, and removed my old appliances, timely and professionally.. This place was well worth the trip and I will be back for all of my future purchases. It's good to know that there are still people out there who care about their customers!!

5
★★★★★

This business was recommended to me by colleagues who had purchased from The Trading Post before and raved about their service. I shopped the big "Box" stores before I made the drive to Hackettstown to check this place out. When I got there I asked them to price the items I was already looking at. Their price was the best by far, not only that, but my Salesperson was a true "Expert", they had more knowledge than all 3 of the salespeople I had worked with previously.. They delivered, installed, hooked up, and removed my old appliances, timely and professionally.. This place was well worth the trip and I will be back for all of my future purchases. It's good to know that there are still people out there who care about their customers!!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

We purchased all of our Appliances when we moved here (Washer, Dryer, Refrigerator, Stove, Dishwasher and Microwave!) and the prices were great, the service was fantastic, and the salesperson was very knowledgeable.. They even called the day before delivery to give me a 2 hour time window and they were there as promised. Would definitely shop here again when we need a TV or Furniture.

5
★★★★★

We purchased all of our Appliances when we moved here (Washer, Dryer, Refrigerator, Stove, Dishwasher and Microwave!) and the prices were great, the service was fantastic, and the salesperson was very knowledgeable.. They even called the day before delivery to give me a 2 hour time window and they were there as promised. Would definitely shop here again when we need a TV or Furniture.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

My husband and I shopped all over for furniture for our boys bedrooms. We wanted quality, but also were concerned about price. When we decided on Stanley Young America furniture, we went to the Trading Post, got pricing and continued to shop. The prices they gave us the first time out were unbeatable. We went back and our sales associate was so incredibly friendly and knowledgeable. This is not a chain where people are just looking to sell you anything, they really wanted us to be happy with our purchase. The delivery gentlemen were kind, friendly and even moved the bed twice! We are now loyal customers and wouldn't think of shopping anywhere else! It pays to shop with people who seem to know their business inside and out.

5
★★★★★

My husband and I shopped all over for furniture for our boys bedrooms. We wanted quality, but also were concerned about price. When we decided on Stanley Young America furniture, we went to the Trading Post, got pricing and continued to shop. The prices they gave us the first time out were unbeatable. We went back and our sales associate was so incredibly friendly and knowledgeable. This is not a chain where people are just looking to sell you anything, they really wanted us to be happy with our purchase. The delivery gentlemen were kind, friendly and even moved the bed twice! We are now loyal customers and wouldn't think of shopping anywhere else! It pays to shop with people who seem to know their business inside and out.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

We have purchased a full bedroom set, sectional sofa and sony flat screen tv, and mattress. Everytime we have been into the trading post not only do we have a fantastic experience but they have gone out of their way to service us. Our armoire didn't fit up our staircase but the moving men who are part of the store got it up the stairs without damaging anything. We have never patronized a business with the variety of items we have bought and had a great experience on everything, at the Trading Post we did!!! Thanks for your hard work and continued service to the community>

5
★★★★★

We have purchased a full bedroom set, sectional sofa and sony flat screen tv, and mattress. Everytime we have been into the trading post not only do we have a fantastic experience but they have gone out of their way to service us. Our armoire didn't fit up our staircase but the moving men who are part of the store got it up the stairs without damaging anything. We have never patronized a business with the variety of items we have bought and had a great experience on everything, at the Trading Post we did!!! Thanks for your hard work and continued service to the community>

Was this review helpful to you?
Ratings_icons Ratings_icons

0 out of 1 people found this review helpful.

.

So far -- after 5 weeks cannot get resolution. Refrigerator leaks and has now done damage to floor underneath. Trying for 5 weeks to get fixed. We paid for extended Warranty which seems to do nothing - Beware. Is a VERY sad situation. Oven door has not ever closed all the way. Service Co says store installed improperly - store says equipment defect. It has been weeks since customer service returned our calls. VERY disappointing. Both are Whirpool appliance -- would not buy them again.

1
★☆☆☆☆

So far -- after 5 weeks cannot get resolution. Refrigerator leaks and has now done damage to floor underneath. Trying for 5 weeks to get fixed. We paid for extended Warranty which seems to do nothing - Beware. Is a VERY sad situation. Oven door has not ever closed all the way. Service Co says store installed improperly - store says equipment defect. It has been weeks since customer service returned our calls. VERY disappointing. Both are Whirpool appliance -- would not buy them again.

Was this review helpful to you?
Ratings_icons Ratings_icons

1 out of 2 people found this review helpful.

.

I have driven by this family owned operation many times without stopping by, when it was time to buy a new sofa, I decided to stop in. WHAT A PLACE!!! They have EVERYTHING! The store is so much larger than it looks from the outside! The salesperson that helped me was friendly and knowledgeable, not pushy at all. They had the sofa that I wanted in stock but I wanted to "special order" it in a different fabric. My salesperson spent alot of time helping me coordinate my fabrics and even offered me financing to pay for it! I will most definietly shop here for all of my household needs in the future.

5
★★★★★

I have driven by this family owned operation many times without stopping by, when it was time to buy a new sofa, I decided to stop in. WHAT A PLACE!!! They have EVERYTHING! The store is so much larger than it looks from the outside! The salesperson that helped me was friendly and knowledgeable, not pushy at all. They had the sofa that I wanted in stock but I wanted to "special order" it in a different fabric. My salesperson spent alot of time helping me coordinate my fabrics and even offered me financing to pay for it! I will most definietly shop here for all of my household needs in the future.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I like this place a lot. I went there a few months ago to buy a recliner. They price was very low. The recliner is great and is high quality. I also went there recently to purchase a mattress. They delivered it to me quickly. The people working there are very nice and helpful.

5
★★★★★

I like this place a lot. I went there a few months ago to buy a recliner. They price was very low. The recliner is great and is high quality. I also went there recently to purchase a mattress. They delivered it to me quickly. The people working there are very nice and helpful.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

This is a great place to browse through some very nice furniture, sit down and try out all the lazy boy chairs and the massage chairs. (my favorite) I did buy a chair from this location and was happy with the service I received

5
★★★★★

This is a great place to browse through some very nice furniture, sit down and try out all the lazy boy chairs and the massage chairs. (my favorite) I did buy a chair from this location and was happy with the service I received

Was this review helpful to you?
Ratings_icons Ratings_icons

.

This is a family owned business run by people who care and live locally. You can get great deals on all of your appliances and shop at a store that not only gives great service and knows you, but delivers. You don't have to wait weeks to get the items that you need and they deliver to your door, taking with them the mattresses, etc. that you don't need. I love not shopping at a chain to get what I need.

5
★★★★★

This is a family owned business run by people who care and live locally. You can get great deals on all of your appliances and shop at a store that not only gives great service and knows you, but delivers. You don't have to wait weeks to get the items that you need and they deliver to your door, taking with them the mattresses, etc. that you don't need. I love not shopping at a chain to get what I need.

Was this review helpful to you?
Ratings_icons Ratings_icons

 

Wait, you're the expert.

If you've been to or used Hackettstown Trading Post, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review