Value Pet & Tropical Fish Ctr

★★★★☆

Pets & Animals

Pets & Animals
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Pet's Plus

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3.8667 15
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Bad customer service, employees won't even look you in the eye when you have a problem with a item purchased there or even a fish,, they just mope around and find an excuse why not to refund you , or even credit you , I used to think this

3
★★★★★

Bad customer service, employees won't even look you in the eye when you have a problem with a item purchased there or even a fish,, they just mope around and find an excuse why not to refund you , or even credit you , I used to think this

.

i think this store is cool, love animals so even cooler
the guys that work their are great great service and their funny.. its pretty clean. plus the crickets are cheap.:) you do ROck ,... they take time even thou you struck out three

3
★★★★★

i think this store is cool, love animals so even cooler
the guys that work their are great great service and their funny.. its pretty clean. plus the crickets are cheap.:) you do ROck ,... they take time even thou you struck out three

.

In our immediate area we have Petco, Pets Plus and Petsmart.......and we drive all the way to Pennsauken for our various needs for our Bunnies, fish, turtles and guinea pigs and dog and cat supplies (and to purchase animals).......Great

3
★★★★★

In our immediate area we have Petco, Pets Plus and Petsmart.......and we drive all the way to Pennsauken for our various needs for our Bunnies, fish, turtles and guinea pigs and dog and cat supplies (and to purchase animals).......Great

.

My girlfriend and I went to value pets to get fish and supplies for our new salt water tank. We couldn't be happier with their help! They were extremely knowledgable and guided us through the set up and care. They were extremely friendly and helped us every step of the way. A dew days later we had some problems with PH and salinity levels of our tank so we took a water sample back to Value Pets and they were even more helpful than the first trip. They did a bunch of water tests and guided toward the right products to make our tank sustainable. They were spot on because our salt water tank is thriving now! They gentleman told us that almost all the employees have their own salt water tanks at home so this made me even more comfortable and happy. He even showed us pictures of his own tank and man was it beautiful! We aspire to have a tank like his and we will definitely continue to frequent this pet store for our aquatic needs! Very happy customer!!

5
★★★★★

My girlfriend and I went to value pets to get fish and supplies for our new salt water tank. We couldn't be happier with their help! They were extremely knowledgable and guided us through the set up and care. They were extremely friendly and helped us every step of the way. A dew days later we had some problems with PH and salinity levels of our tank so we took a water sample back to Value Pets and they were even more helpful than the first trip. They did a bunch of water tests and guided toward the right products to make our tank sustainable. They were spot on because our salt water tank is thriving now! They gentleman told us that almost all the employees have their own salt water tanks at home so this made me even more comfortable and happy. He even showed us pictures of his own tank and man was it beautiful! We aspire to have a tank like his and we will definitely continue to frequent this pet store for our aquatic needs! Very happy customer!!

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.

I have purchased 5 ferrets from Pete in the past 12 years and they were all healthy. Best pets I ever owned. The one I got today is already tame and does not nip when you hold her! The staff is always knowledgeable and the prices are great! They have a good variety of pet supplies and can also order non stock items on request. I have known Pete for many years and I find him to be honest and very knowledgeable about the products and animals he sells.
I highly recommend Value Pet for all your pet and pet supplies.
TIP: Ask lots of questions before buying so you know what you are getting.

5
★★★★★

I have purchased 5 ferrets from Pete in the past 12 years and they were all healthy. Best pets I ever owned. The one I got today is already tame and does not nip when you hold her! The staff is always knowledgeable and the prices are great! They have a good variety of pet supplies and can also order non stock items on request. I have known Pete for many years and I find him to be honest and very knowledgeable about the products and animals he sells.
I highly recommend Value Pet for all your pet and pet supplies.
TIP: Ask lots of questions before buying so you know what you are getting.

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.

I have purchased 5 ferrets from Pete in the past 12 years and they were all healthy. Best pets I ever owned. The one I got today is already tame and does not nip when you hold her! The staff is always knowledgeable and the prices are great! They have a good variety of pet supplies and can also order non stock items on request. I have known Pete for many years and I find him to be honest and very knowledgeable about the products and animals he sells.
I highly recommend Value Pet for all your pet and pet supplies.
TIP: Ask lots of questions before buying so you know what you are getting.

2
★★★★★

I have purchased 5 ferrets from Pete in the past 12 years and they were all healthy. Best pets I ever owned. The one I got today is already tame and does not nip when you hold her! The staff is always knowledgeable and the prices are great! They have a good variety of pet supplies and can also order non stock items on request. I have known Pete for many years and I find him to be honest and very knowledgeable about the products and animals he sells.
I highly recommend Value Pet for all your pet and pet supplies.
TIP: Ask lots of questions before buying so you know what you are getting.

Pros: Very Knowledgeable sales staff and good prices

Cons: Decore could use a makeover.

.

Hello all. I recently was able to talk my wife into my purchase of my third snake.

I've purchased others from both chain and another private store nearby.

Well, I stopped by on the day before to buy some live food for my reps. and a kid Mike helped me.

While I was there, I looked at a milk snake that I thought that I'd come back and buy.

Today, I got my Wife and Son back to the store. I got in touch with Mike again; as he was so helpful/friendly the day before.

I started by asking to see a very large, but well priced gopher snake. It proved to be too much of a size for my Wife, so I agreed to look to something else. She wanted a smaller snake for me to train-up as I've done with my others.

Well, a long story short, I ended up with a nice juvenile ghost corn snake; as the milk was a little too wild for me.

I'm happy with the place, and Especially our sales person Mike! He is a really nice guy and is an asset to this establishment!

I'm a new "regular"! This is my new place to purchase from every week and any other time!

I'd say to give these guys a try and not be too critical; as times are tough nowadays!

2
★★★★☆

Hello all. I recently was able to talk my wife into my purchase of my third snake.

I've purchased others from both chain and another private store nearby.

Well, I stopped by on the day before to buy some live food for my reps. and a kid Mike helped me.

While I was there, I looked at a milk snake that I thought that I'd come back and buy.

Today, I got my Wife and Son back to the store. I got in touch with Mike again; as he was so helpful/friendly the day before.

I started by asking to see a very large, but well priced gopher snake. It proved to be too much of a size for my Wife, so I agreed to look to something else. She wanted a smaller snake for me to train-up as I've done with my others.

Well, a long story short, I ended up with a nice juvenile ghost corn snake; as the milk was a little too wild for me.

I'm happy with the place, and Especially our sales person Mike! He is a really nice guy and is an asset to this establishment!

I'm a new "regular"! This is my new place to purchase from every week and any other time!

I'd say to give these guys a try and not be too critical; as times are tough nowadays!

Pros: Mike was both helpful and had rep. knowledge

Cons: fish area is dark, but who cares?

.

Run down, dusty, cramped, looks like it's struggling to survive. The store AND the animals, sadly. But the staff is helpful and knowledgeable and has saved me a lot of money by helping to fix expensive equipment rather than forcing a replacement.

3
★★★☆☆

Run down, dusty, cramped, looks like it's struggling to survive. The store AND the animals, sadly. But the staff is helpful and knowledgeable and has saved me a lot of money by helping to fix expensive equipment rather than forcing a replacement.

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.

i dont know what that guys talking about. i have been shopping there for years and the staff is extreeeeamly good with the animals and the owner who is almost ALWAYS there is extreamly helpful and knows his stuff. ive bought sevral animals there(2 bearded dragons, a few frogs, a red tail boa, a ferret for the kids, and some fish) all that were healthy and well kept. i still have every thing i ever bought there and never had any health issues. plus there the cheapest place around!!! (i breed the dragons i bought from them...and there all beautiful, and healthy) i completely recomend this place. :)
XxXx ps...try and find cheaper cages and aquariums somewhere else...you wont!!!XxXx

2
★★★★★

i dont know what that guys talking about. i have been shopping there for years and the staff is extreeeeamly good with the animals and the owner who is almost ALWAYS there is extreamly helpful and knows his stuff. ive bought sevral animals there(2 bearded dragons, a few frogs, a red tail boa, a ferret for the kids, and some fish) all that were healthy and well kept. i still have every thing i ever bought there and never had any health issues. plus there the cheapest place around!!! (i breed the dragons i bought from them...and there all beautiful, and healthy) i completely recomend this place. :)
XxXx ps...try and find cheaper cages and aquariums somewhere else...you wont!!!XxXx

Pros: experianced owner almost always on site

Cons: none i can think of

.

I think with out one of the workers that are there his name is harry very knowledgeable about saltwater aquariums and the funny man that wrote the last review the animals are kept for just fine he is a funny man im a saltwater fish tank guy so i recomend people to go see harry for any guestion

2
★★★★★

I think with out one of the workers that are there his name is harry very knowledgeable about saltwater aquariums and the funny man that wrote the last review the animals are kept for just fine he is a funny man im a saltwater fish tank guy so i recomend people to go see harry for any guestion

.

This company is simply horrible. I am an avid herper (reptiles & amphibians) and have check out this location and their location in Pennsauken. My review pertains to both locations, as both were below satisfactory.

Price:
The price tags on alot of items were overpriced. I understand "non-corporate" chains need to mark up but for quality and service you receive, the markup is way over. I have no problem supporting local business but with the condition of the store....I rather save money and spend the extra markup on shipping from online purchases.

Condition:
The overall condition of these stores disgusts me. It looks like they might have started out right in the 70s but have dwindled to the lower end of a cess pool these days. The stores are extremely dirty, unkempt, and dusty. Alot of items are in torn packaging and look second hand. Some don't even have boxes to them...um??? They do not offer quality brands and names you can trust for the most part. The bulk food as said above is nasty.

Animals:
I really don't know where to start without popping a blood vessel in my brain. It's so tragic the conditions of ALL the animals are kept in. I said I am a reptile lover but I don't have to have extensive knowledge of other creatures to see how bad it is. I feel so bad for the animals I saw in these stores. First off, the herps, where to start? I browsed through their animals and I cant even count how many had sunken eyes, large burns and scares and malnutrition written all over them. The 2 times I have been in each store....none of the reptile tanks were cleaned and were ridden with at least 1-2 weeks worth of feces. The lighting systems are horrible and some UVB requiring species had no lights at all!!! Alot of there older animals (ie. larger pythons, adult beardies, adult water dragons) were so torn up it was sad. Massive nose rubs, deformed jaws etc. The rodents and birds are kept in similar situations with no area to hide and retreat from cage mates. I do not know who supplies their animals but they are horrid and all will need extensive vet care to get back to adequate health. Buying from them is more liking taken on a rescue animal....seriously. If you are looking for an animal...find a breeder of whatever species your looking for. You will know exactly what your getting.

Service:
The younger people seem nice enough but lack knowledge. It's definitely about the money with this place in my opinion. They do not know proper setups and requirements for their animals.I am seriously going to look into the Board of Health for these places. Don't waste your time going and supporting there horrible conditions.

1
★☆☆☆☆

This company is simply horrible. I am an avid herper (reptiles & amphibians) and have check out this location and their location in Pennsauken. My review pertains to both locations, as both were below satisfactory.

Price:
The price tags on alot of items were overpriced. I understand "non-corporate" chains need to mark up but for quality and service you receive, the markup is way over. I have no problem supporting local business but with the condition of the store....I rather save money and spend the extra markup on shipping from online purchases.

Condition:
The overall condition of these stores disgusts me. It looks like they might have started out right in the 70s but have dwindled to the lower end of a cess pool these days. The stores are extremely dirty, unkempt, and dusty. Alot of items are in torn packaging and look second hand. Some don't even have boxes to them...um??? They do not offer quality brands and names you can trust for the most part. The bulk food as said above is nasty.

Animals:
I really don't know where to start without popping a blood vessel in my brain. It's so tragic the conditions of ALL the animals are kept in. I said I am a reptile lover but I don't have to have extensive knowledge of other creatures to see how bad it is. I feel so bad for the animals I saw in these stores. First off, the herps, where to start? I browsed through their animals and I cant even count how many had sunken eyes, large burns and scares and malnutrition written all over them. The 2 times I have been in each store....none of the reptile tanks were cleaned and were ridden with at least 1-2 weeks worth of feces. The lighting systems are horrible and some UVB requiring species had no lights at all!!! Alot of there older animals (ie. larger pythons, adult beardies, adult water dragons) were so torn up it was sad. Massive nose rubs, deformed jaws etc. The rodents and birds are kept in similar situations with no area to hide and retreat from cage mates. I do not know who supplies their animals but they are horrid and all will need extensive vet care to get back to adequate health. Buying from them is more liking taken on a rescue animal....seriously. If you are looking for an animal...find a breeder of whatever species your looking for. You will know exactly what your getting.

Service:
The younger people seem nice enough but lack knowledge. It's definitely about the money with this place in my opinion. They do not know proper setups and requirements for their animals.I am seriously going to look into the Board of Health for these places. Don't waste your time going and supporting there horrible conditions.

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.

This company is simply horrible. I am an avid herper (reptiles & amphibians) and have check out this location and their location in Pennsauken. My review pertains to both locations, as both were below satisfactory.

Price:
The price tags on alot of items were overpriced. I understand "non-corporate" chains need to mark up but for quality and service you receive, the markup is way over. I have no problem supporting local business but with the condition of the store....I rather save money and spend the extra markup on shipping from online purchases.

Condition:
The overall condition of these stores disgusts me. It looks like they might have started out right in the 70s but have dwindled to the lower end of a cess pool these days. The stores are extremely dirty, unkempt, and dusty. Alot of items are in torn packaging and look second hand. Some don't even have boxes to them...um??? They do not offer quality brands and names you can trust for the most part. The bulk food as said above is nasty.

0
★☆☆☆☆

This company is simply horrible. I am an avid herper (reptiles & amphibians) and have check out this location and their location in Pennsauken. My review pertains to both locations, as both were below satisfactory.

Price:
The price tags on alot of items were overpriced. I understand "non-corporate" chains need to mark up but for quality and service you receive, the markup is way over. I have no problem supporting local business but with the condition of the store....I rather save money and spend the extra markup on shipping from online purchases.

Condition:
The overall condition of these stores disgusts me. It looks like they might have started out right in the 70s but have dwindled to the lower end of a cess pool these days. The stores are extremely dirty, unkempt, and dusty. Alot of items are in torn packaging and look second hand. Some don't even have boxes to them...um??? They do not offer quality brands and names you can trust for the most part. The bulk food as said above is nasty.

.

Animals:
I really don't know where to start without popping a bld. vessel in my brain. It's so tragic the conditions of ALL the animals are kept in. I said I am a reptile lover but I don't have to have extensive knowledge of other creatures to see how bad it is. I feel so bad for the animals I saw in these stores. First off, the herps, where to start? I browsed through their animals and I cant even count how many had sunken eyes, large burns and scares and malnutrition written all over them. The 2 times I have been in each store....none of the reptile tanks were cleaned and were ridden with at least 1-2 weeks worth of feces. The lighting systems are horrible and some UVB requiring species had no lights at all!!! Alot of there older animals (ie. larger pythons, adult beardies, adult water dragons) were so torn up it was sad. Massive nose rubs, deformed jaws etc. The rodents and birds are kept in similar situations with no area to hide and retreat from cage mates. I do not know who supplies their animals but they are horrid and all will need extensive vet care to get back to adequate health. Buying from them is more liking taken on a rescue animal....seriously. If you are looking for an animal...find a breeder of whatever species your looking for. You will know exactly what your getting.

Service:
The younger people seem nice enough but lack knowledge. It's definitely about the money with this place in my opinion. They do not know proper setups and requirements for their animals.I am seriously going to look into the Board of Health for these places. Don't waste your time going and supporting there horrible conditions.

0
★☆☆☆☆

Animals:
I really don't know where to start without popping a bld. vessel in my brain. It's so tragic the conditions of ALL the animals are kept in. I said I am a reptile lover but I don't have to have extensive knowledge of other creatures to see how bad it is. I feel so bad for the animals I saw in these stores. First off, the herps, where to start? I browsed through their animals and I cant even count how many had sunken eyes, large burns and scares and malnutrition written all over them. The 2 times I have been in each store....none of the reptile tanks were cleaned and were ridden with at least 1-2 weeks worth of feces. The lighting systems are horrible and some UVB requiring species had no lights at all!!! Alot of there older animals (ie. larger pythons, adult beardies, adult water dragons) were so torn up it was sad. Massive nose rubs, deformed jaws etc. The rodents and birds are kept in similar situations with no area to hide and retreat from cage mates. I do not know who supplies their animals but they are horrid and all will need extensive vet care to get back to adequate health. Buying from them is more liking taken on a rescue animal....seriously. If you are looking for an animal...find a breeder of whatever species your looking for. You will know exactly what your getting.

Service:
The younger people seem nice enough but lack knowledge. It's definitely about the money with this place in my opinion. They do not know proper setups and requirements for their animals.I am seriously going to look into the Board of Health for these places. Don't waste your time going and supporting there horrible conditions.

.

we have had a good and a bad experience at this store.
bad was we bought a rabbit a few years back that died within a month - not sure why, it was a young animal but it left the kids so very sad and it was past the warrentee time on the pet .

second time a few months later we went to a huge chain pet center to buy a hamster only to have it die within 3 days and to find out that there was a virus out among the breeders and there were no more to be found anywhere - we did find mini russain dwarf hamsters which were not involved in this killer virus and bought them at this store and they lived happliy ever after ( so far LOL!!)

Prices are good staff seems knowledgable but store often has a cigarette smell to it .

3
★★★☆☆

we have had a good and a bad experience at this store.
bad was we bought a rabbit a few years back that died within a month - not sure why, it was a young animal but it left the kids so very sad and it was past the warrentee time on the pet .

second time a few months later we went to a huge chain pet center to buy a hamster only to have it die within 3 days and to find out that there was a virus out among the breeders and there were no more to be found anywhere - we did find mini russain dwarf hamsters which were not involved in this killer virus and bought them at this store and they lived happliy ever after ( so far LOL!!)

Prices are good staff seems knowledgable but store often has a cigarette smell to it .

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.

Bought several fish in this store that all died within a week. We went there looking for a filter for our fish tank and the staff wasnt very helpful and didnt know which one we needed. They sell bulk bird/rabbit and monkey foods, but there are no lids covering the bins of foods to prevent bugs from getting in. I would never buy food from those uncovered bins. They keep their cockatiels in the same glass case with their parakeets and the poor little parakeets get picked on. Their birds are over priced and not tame at all. I also went there looking for Nutro dog food, which they did not carry. I dont recommend this pet store!

2
★★☆☆☆

Bought several fish in this store that all died within a week. We went there looking for a filter for our fish tank and the staff wasnt very helpful and didnt know which one we needed. They sell bulk bird/rabbit and monkey foods, but there are no lids covering the bins of foods to prevent bugs from getting in. I would never buy food from those uncovered bins. They keep their cockatiels in the same glass case with their parakeets and the poor little parakeets get picked on. Their birds are over priced and not tame at all. I also went there looking for Nutro dog food, which they did not carry. I dont recommend this pet store!

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