Perfect Shine Auto Salon

★★★★☆
40.8892 -74.2164
Map and Directions to Perfect Shine Auto Salon

973-256-2600

1269 McBride Ave

West Paterson, NJ

07424

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About Perfect Shine Auto Salon

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Automotive

Automotive
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Reviews 1 - 19 of 19.
.

I wish I could post pictures other than my default page to show what a poor cleaning job was done to my car. I bought the gold service to ensure my car would be clean and shiny but there was dirt near the front drivers side near the tire, both sides of my truck's trunk outside area, the inside of my trunk area near the closure, and the glass was streaky. The folks there were friendly but the work was sloppy. My first and last time here! I'm still wondering how they manage to call themselves "Perfect Shine..."

1
★☆☆☆☆

I wish I could post pictures other than my default page to show what a poor cleaning job was done to my car. I bought the gold service to ensure my car would be clean and shiny but there was dirt near the front drivers side near the tire, both sides of my truck's trunk outside area, the inside of my trunk area near the closure, and the glass was streaky. The folks there were friendly but the work was sloppy. My first and last time here! I'm still wondering how they manage to call themselves "Perfect Shine..."

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.

I have been a customer for several years and for the most part I have been pleased with the results of this high priced "salon" style car wash. My last ecperience a day ago was so bad that I was compelled to call and speak with a manager. I was told that there was not one available and my name and number were taken for a call back. Still no call,nor do I anticipate one.
My front licsense plate was bent from bith sides into a very nice,compact U shape. The inside looked like it was barely vacuumed , receipts which I kept under my visor were laying all over the floor in a puddle of water(I have those fancy custom made ,laser cut mats which prevent anything from soaking in). The leather seats had greasy finger smudges all over them and I am sure a fairly substantial swatch of paint was rubbed off from my front bumper.
Even the young lady at the counter had an attitude which was more of a "please kill me now" than" I am happy that I can barely spell my name but still have a job". Did not even ask if I had a patron card.

If you go, go in the early morning. At that time there seems to be a solid crew leader on duty and the workers really jump to get everything perfect. He even asks you if everything is satisfactory at the end.

When I tried to point out the license plate issue I was met with blank stares. No one spoke english.

1
★☆☆☆☆

I have been a customer for several years and for the most part I have been pleased with the results of this high priced "salon" style car wash. My last ecperience a day ago was so bad that I was compelled to call and speak with a manager. I was told that there was not one available and my name and number were taken for a call back. Still no call,nor do I anticipate one.
My front licsense plate was bent from bith sides into a very nice,compact U shape. The inside looked like it was barely vacuumed , receipts which I kept under my visor were laying all over the floor in a puddle of water(I have those fancy custom made ,laser cut mats which prevent anything from soaking in). The leather seats had greasy finger smudges all over them and I am sure a fairly substantial swatch of paint was rubbed off from my front bumper.
Even the young lady at the counter had an attitude which was more of a "please kill me now" than" I am happy that I can barely spell my name but still have a job". Did not even ask if I had a patron card.

If you go, go in the early morning. At that time there seems to be a solid crew leader on duty and the workers really jump to get everything perfect. He even asks you if everything is satisfactory at the end.

When I tried to point out the license plate issue I was met with blank stares. No one spoke english.

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.

I swear to God have never seen such accommodating people!! they don't stop cleaning my car till satisfaction!! equipment they use have never seen all ova freakin' place swear on ur head such nice environment. they r just gr8 people!! xoxox -> for perfect shine!!

5
★★★★★

I swear to God have never seen such accommodating people!! they don't stop cleaning my car till satisfaction!! equipment they use have never seen all ova freakin' place swear on ur head such nice environment. they r just gr8 people!! xoxox -> for perfect shine!!

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0 out of 1 people found this review helpful.

.

I personally love Perfect Shine. I've been going here for over 5 years and have never had a problem. Before discovering this place I never had such a great wash. Great place! Great people!

5
★★★★★

I personally love Perfect Shine. I've been going here for over 5 years and have never had a problem. Before discovering this place I never had such a great wash. Great place! Great people!

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.

Well... we all need to understand going to this carwash is our own choice, why? They do a lot for community. Place is at least better than any other I have seen around town.
Any machine can be stop working anytime even I have not seen such up-to-date equipment anywhere else.
Meov I think you should really need to wash your car at home with rose petals. anyways...
I go there twice a month since I moved from GA for last 10 years, its not like I never had any issue. yes there was a problem one time 2 years ago. I left a note for owner... next day he get back to me for apology and he mentioned and showed me they have very advance close circuit cameras they investigate closely if there was any issue and they did compensate me for my damage.
I really have great faith in that person!! May his place grow and expand more!!

5
★★★★★

Well... we all need to understand going to this carwash is our own choice, why? They do a lot for community. Place is at least better than any other I have seen around town.
Any machine can be stop working anytime even I have not seen such up-to-date equipment anywhere else.
Meov I think you should really need to wash your car at home with rose petals. anyways...
I go there twice a month since I moved from GA for last 10 years, its not like I never had any issue. yes there was a problem one time 2 years ago. I left a note for owner... next day he get back to me for apology and he mentioned and showed me they have very advance close circuit cameras they investigate closely if there was any issue and they did compensate me for my damage.
I really have great faith in that person!! May his place grow and expand more!!

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1 out of 1 people found this review helpful.

.

THE OWNER IS NOT AT ALL ACCOUNTABLE FOR MISTAKES/ERRORS HIS STAFF MAKES -- WILL NOT EVEN GIVE YOU 5 MINUTES TO TALK ABOUT YOUR ISSUE. I've been to this place multiple times in the past and have had an OK experience -- with minor issues here and there but tolerable. This past weekend I experienced what I've heard other people say -- they are just irresponsible (I think the owner may even be the worst). While my car was going into the car wash, the car wash broke down. They tried to fix it for about 5 minutes and then started driving each car through the car wash because they could not make the machine work anymore. After my car was wiped down (even though it wasn't really washed properly) I noticed that there was a scratch on the passenger side mirror. I tried to speak to the owner/manager and I was kept waiting for a good 20 minutes. I was told that the manager was trying to get the car wash fixed. They did not take any responsibility for the scratch on my side mirror and did not even have the courtesy to speak to me for 5 minutes. The owner/manager totally avoided me while I was waiting. I was told to leave my contact information but have not been contacted since. Amazing how the owner of a business based on customer service chose to focus on fixing the car wash instead of addressing a customer complaint for 5-10 minutes. AGAIN, NOT ONLY IS THIS EXTREMELY POOR CUSTOMER SERVICE BUT IT'S ALSO BEING IRRESPONSIBLE. BEWARE!!! TAKE YOUR CARE HERE AT YOUR OWN RISK. IT MAY BE FINE NOW BUT ONCE THEY PUT A SCRATCH ON YOUR CAR THEY WILL NEVER ACCEPT RESPONSIBILITY FOR IT. And by the way, I'm 110% sure it happened in the car wash because I walked around and inspected my car before I drove into it.

1
★☆☆☆☆

THE OWNER IS NOT AT ALL ACCOUNTABLE FOR MISTAKES/ERRORS HIS STAFF MAKES -- WILL NOT EVEN GIVE YOU 5 MINUTES TO TALK ABOUT YOUR ISSUE. I've been to this place multiple times in the past and have had an OK experience -- with minor issues here and there but tolerable. This past weekend I experienced what I've heard other people say -- they are just irresponsible (I think the owner may even be the worst). While my car was going into the car wash, the car wash broke down. They tried to fix it for about 5 minutes and then started driving each car through the car wash because they could not make the machine work anymore. After my car was wiped down (even though it wasn't really washed properly) I noticed that there was a scratch on the passenger side mirror. I tried to speak to the owner/manager and I was kept waiting for a good 20 minutes. I was told that the manager was trying to get the car wash fixed. They did not take any responsibility for the scratch on my side mirror and did not even have the courtesy to speak to me for 5 minutes. The owner/manager totally avoided me while I was waiting. I was told to leave my contact information but have not been contacted since. Amazing how the owner of a business based on customer service chose to focus on fixing the car wash instead of addressing a customer complaint for 5-10 minutes. AGAIN, NOT ONLY IS THIS EXTREMELY POOR CUSTOMER SERVICE BUT IT'S ALSO BEING IRRESPONSIBLE. BEWARE!!! TAKE YOUR CARE HERE AT YOUR OWN RISK. IT MAY BE FINE NOW BUT ONCE THEY PUT A SCRATCH ON YOUR CAR THEY WILL NEVER ACCEPT RESPONSIBILITY FOR IT. And by the way, I'm 110% sure it happened in the car wash because I walked around and inspected my car before I drove into it.

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.

I got a Platinum wash at Perfect Shine and was really happy. I'm a total car fanatic and really particular about the way my cars are handled. When all was said and done, my car looked great! My car was cleaned very nicely inside and out. I have to admit I end up washing my cars myself but Perfect Shine is the ONLY place I will be taking my cars from now on.

5
★★★★★

I got a Platinum wash at Perfect Shine and was really happy. I'm a total car fanatic and really particular about the way my cars are handled. When all was said and done, my car looked great! My car was cleaned very nicely inside and out. I have to admit I end up washing my cars myself but Perfect Shine is the ONLY place I will be taking my cars from now on.

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1 out of 1 people found this review helpful.

.

I've been going to Perfect Shine every 2 weeks for the last 7 years and I'd say I know at least 10 people who go too. I take my 2 cars there. one is black and it obviously shows everything and I will tell you my car has never been scratched here! Also, my car stays shiny for days... it's great. In terms of the owner, he actually pays attention enough to notice that i've been coming there for 7 years. Doesn't seem irresponsible to me. I'm a business owner myself and I don't think owners are responsible for everything that happens at their business because that's unfair and impossible. None of the people I know nor I have had a bad experience like these reviewers have described and you would think if it was such a bad place i would have had one by now! look how often i go! yes... i keep my cars insanely clean. So, I don't understand these comments of scratches on cars and management/owner being so elusive and rude.I say everyone should go and judge for themselves!

5
★★★★★

I've been going to Perfect Shine every 2 weeks for the last 7 years and I'd say I know at least 10 people who go too. I take my 2 cars there. one is black and it obviously shows everything and I will tell you my car has never been scratched here! Also, my car stays shiny for days... it's great. In terms of the owner, he actually pays attention enough to notice that i've been coming there for 7 years. Doesn't seem irresponsible to me. I'm a business owner myself and I don't think owners are responsible for everything that happens at their business because that's unfair and impossible. None of the people I know nor I have had a bad experience like these reviewers have described and you would think if it was such a bad place i would have had one by now! look how often i go! yes... i keep my cars insanely clean. So, I don't understand these comments of scratches on cars and management/owner being so elusive and rude.I say everyone should go and judge for themselves!

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.

DO NOT GO HERE.

THEY DO NOT TAKE ANY RESPONSIBILITY WITH THINGS THAT THEY DO WRONG.

I had an oil change done with a Silver carwash on Friday the 10th. The attendant forced the mirror shut on the passenger side of the truck and broke it. When brought to the attention of the workers I was told to bring it to the attention of the cashier. I did. I gave her the my information as one of the gentleman form the oil change side put two ties on the broken mirror and told me that the owner would contact me about the problem

To date all I keep getting is the owner is unavailable, also the workers have been told not to give his name out or any other information. They are instructed to say that it was like that before it came here.

To me it looks like all he wants is the almighty $$$ from the communities he serves and is not able to take responsibility for things done at his establishment.

1
★☆☆☆☆

DO NOT GO HERE.

THEY DO NOT TAKE ANY RESPONSIBILITY WITH THINGS THAT THEY DO WRONG.

I had an oil change done with a Silver carwash on Friday the 10th. The attendant forced the mirror shut on the passenger side of the truck and broke it. When brought to the attention of the workers I was told to bring it to the attention of the cashier. I did. I gave her the my information as one of the gentleman form the oil change side put two ties on the broken mirror and told me that the owner would contact me about the problem

To date all I keep getting is the owner is unavailable, also the workers have been told not to give his name out or any other information. They are instructed to say that it was like that before it came here.

To me it looks like all he wants is the almighty $$$ from the communities he serves and is not able to take responsibility for things done at his establishment.

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.

My Question to Ms/ Mr. B L are you sure it happened in Perfect Shine, As you said you noticed next day, it might happened somewhere else? As I have been going there for ages and they are really serving till customer satisfaction. I would suggest you go there again and they have close circuit cameras and as far as I know owner if he found it was their fault he will fix your car. I would suggest instead of crying around go and talk owner first. I am not saying you are lying it might be their fault but I am sure they will definitely compensate you if they are guilty.

Remember anyone can make mistake!!

So act maturely!!

By the way.. Even if they damage my car one or twice I will still not stop going there, I been going there since last 15 years and we should always give little margin to others too. Good Luck Perfect Shine :) Stay Shining.. We been watching you :) and standing with you.

5
★★★★★

My Question to Ms/ Mr. B L are you sure it happened in Perfect Shine, As you said you noticed next day, it might happened somewhere else? As I have been going there for ages and they are really serving till customer satisfaction. I would suggest you go there again and they have close circuit cameras and as far as I know owner if he found it was their fault he will fix your car. I would suggest instead of crying around go and talk owner first. I am not saying you are lying it might be their fault but I am sure they will definitely compensate you if they are guilty.

Remember anyone can make mistake!!

So act maturely!!

By the way.. Even if they damage my car one or twice I will still not stop going there, I been going there since last 15 years and we should always give little margin to others too. Good Luck Perfect Shine :) Stay Shining.. We been watching you :) and standing with you.

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.

Don't leave the premises, even as they rush you out, take your time to inspect your car against damages to doors- moldings, scratched surface. I took my car for cleaning, yet all I got was damages to my doors. I mean the door rubber guard, moldings, had been ripped off the door! I did not immediately noticed because the attendants rushed me out, my car door was opened as they rushed me inside to leave. I didn't notice until a day later, since I had stayed home. The West Paterson police would not take a report, on account that Officer Reda had died of pancreatic cancer, and most police officers were at their wake!

I persisted and all I got was suggestion to file a "State-Report". I noticed that the Car Wash was closed on Thursday when the Police Dept was at the Funeral Services. conflict of interest suspected. does anyone knows how I can find out the name of the "Perfect Wash owner? The staff refused to even give me his/her name. I have contacted my insurance but deductible is too high, so my advise is DON'T GO THERE, IF YOU DO, DON'T FORGET TO CHECK FOR DAMAGES BEFORE LEAVING THE PREMISES. Also call the police at the non-emergency number, not the 911, otherwise you might get a ticket!!!

1
★☆☆☆☆

Don't leave the premises, even as they rush you out, take your time to inspect your car against damages to doors- moldings, scratched surface. I took my car for cleaning, yet all I got was damages to my doors. I mean the door rubber guard, moldings, had been ripped off the door! I did not immediately noticed because the attendants rushed me out, my car door was opened as they rushed me inside to leave. I didn't notice until a day later, since I had stayed home. The West Paterson police would not take a report, on account that Officer Reda had died of pancreatic cancer, and most police officers were at their wake!

I persisted and all I got was suggestion to file a "State-Report". I noticed that the Car Wash was closed on Thursday when the Police Dept was at the Funeral Services. conflict of interest suspected. does anyone knows how I can find out the name of the "Perfect Wash owner? The staff refused to even give me his/her name. I have contacted my insurance but deductible is too high, so my advise is DON'T GO THERE, IF YOU DO, DON'T FORGET TO CHECK FOR DAMAGES BEFORE LEAVING THE PREMISES. Also call the police at the non-emergency number, not the 911, otherwise you might get a ticket!!!

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0 out of 1 people found this review helpful.

.

I have to say my first visit to this car wash was a pleasent one,I had my oil changed ou and I forgot to tell the tech that I used synthetic blend, well they called me over to ask if I was going to be using the same type of oil.I am in the service bussiness and that went over bigtime with me,having someone that know the difference makes the difference.Got the free car wash went home and the girlfriend got in a fender bender and ruin the perfect wash.

4
★★★★☆

I have to say my first visit to this car wash was a pleasent one,I had my oil changed ou and I forgot to tell the tech that I used synthetic blend, well they called me over to ask if I was going to be using the same type of oil.I am in the service bussiness and that went over bigtime with me,having someone that know the difference makes the difference.Got the free car wash went home and the girlfriend got in a fender bender and ruin the perfect wash.

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1 out of 1 people found this review helpful.

.

My first impression of Perfect Shine Auto Salon was WOW. The building is pristine and it really gives you the feeling that your car is in good hands.

Once my car got into the wash I watched it go along the various parts of the wash, witnessing machines I have never seen in a car wash like a spinning wheel brush that follows the car for 3 feet or so.
The inside of the building is clean and comfortable and has a nice waiting area for the lube customers. They also have a nice assortment of car products, including my favorite: new car scent.

I paid and went outside to see a 4 man crew working meticulously on my car. Someone was spraying an airgun in the crevices of the car to remove all excess water and another man was brushing my tires and then applying tire gloss. And then thing that surprised/impressed me most was that the OWNER of the place was out there standing over his crew making sure each car was above satisfaction.

I have never seen my car shine brighter or smell/look cleaner without paying for a full detail service. AND THE PRICES WERE GOOD TOO!
I would definitely recommend.

I am also anxious to see their website (perfectshineauto.com), the cashier told me that I would be able to see what each piece of their equipment does. Hope this helps you make a decision about where to take you car next.

5
★★★★★

My first impression of Perfect Shine Auto Salon was WOW. The building is pristine and it really gives you the feeling that your car is in good hands.

Once my car got into the wash I watched it go along the various parts of the wash, witnessing machines I have never seen in a car wash like a spinning wheel brush that follows the car for 3 feet or so.
The inside of the building is clean and comfortable and has a nice waiting area for the lube customers. They also have a nice assortment of car products, including my favorite: new car scent.

I paid and went outside to see a 4 man crew working meticulously on my car. Someone was spraying an airgun in the crevices of the car to remove all excess water and another man was brushing my tires and then applying tire gloss. And then thing that surprised/impressed me most was that the OWNER of the place was out there standing over his crew making sure each car was above satisfaction.

I have never seen my car shine brighter or smell/look cleaner without paying for a full detail service. AND THE PRICES WERE GOOD TOO!
I would definitely recommend.

I am also anxious to see their website (perfectshineauto.com), the cashier told me that I would be able to see what each piece of their equipment does. Hope this helps you make a decision about where to take you car next.

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1 out of 1 people found this review helpful.

.

Well.. My family has 7 cars and every car go there twice a week. And we never faced any problem in last almost 10 years and I have seen owner working with his workers like a family, Mr. Denis either you have some personal problem with it. Or you might be talking about some other carwash; because I have experienced perfect shine is really perfect till customer?s satisfaction. The managers I always have seen they all are well educated and very well respectful I would definitely recommend like Perfect Shine Every Time .. because I did not saw those most advanced system anywhere else in New Jersey. And more over they are taking care of local kids how many others people are doing that. Just see other views . so last but not least. Perfect Shine Every Time.

5
★★★★★

Well.. My family has 7 cars and every car go there twice a week. And we never faced any problem in last almost 10 years and I have seen owner working with his workers like a family, Mr. Denis either you have some personal problem with it. Or you might be talking about some other carwash; because I have experienced perfect shine is really perfect till customer?s satisfaction. The managers I always have seen they all are well educated and very well respectful I would definitely recommend like Perfect Shine Every Time .. because I did not saw those most advanced system anywhere else in New Jersey. And more over they are taking care of local kids how many others people are doing that. Just see other views . so last but not least. Perfect Shine Every Time.

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1 out of 1 people found this review helpful.

.

Perfect Shine has twice filled my vehicle with the wrong oil and today....for the last time, they really messed up my "Platinum Wash". Applied Armor all to half of my new car dash and passenger door, tried to shampoo my new leather interior and did a second rate car wash. Do your self a favor go elsewhere....anywhere else!!!!

Oh, by the way, no help from management...the female clerk (either incredibly arrogant or a room temp IQ) said the owner was out and no one could help me. The workers don't speak English so you can't communicate with them. Nice Place to ruin your car...new or old.

1
★☆☆☆☆

Perfect Shine has twice filled my vehicle with the wrong oil and today....for the last time, they really messed up my "Platinum Wash". Applied Armor all to half of my new car dash and passenger door, tried to shampoo my new leather interior and did a second rate car wash. Do your self a favor go elsewhere....anywhere else!!!!

Oh, by the way, no help from management...the female clerk (either incredibly arrogant or a room temp IQ) said the owner was out and no one could help me. The workers don't speak English so you can't communicate with them. Nice Place to ruin your car...new or old.

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0 out of 3 people found this review helpful.

.

You'll wait a half hour to get an oil change and a car wash. Their car wash is really nice and they vacuum the inside of your car afterwards as well. I've never had any problems. They also fill up your other liquids as well as your tire pressure if need be.

5
★★★★★

You'll wait a half hour to get an oil change and a car wash. Their car wash is really nice and they vacuum the inside of your car afterwards as well. I've never had any problems. They also fill up your other liquids as well as your tire pressure if need be.

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.

Quick Lube provides a great service combining car wash and oil change. You can get a deluxe car wash or get an oil change that also includes a car wash that can all be done during a lunch break. The oil change takes an average of 15 minutes and they fill and check your fluids as well. The car wash is very nice as you can view your car pass through the wash as it is being washed and brushed. Very recommended.

PROS: Quick Car Wash and Oil Change Service
CONS: None

5
★★★★★

Quick Lube provides a great service combining car wash and oil change. You can get a deluxe car wash or get an oil change that also includes a car wash that can all be done during a lunch break. The oil change takes an average of 15 minutes and they fill and check your fluids as well. The car wash is very nice as you can view your car pass through the wash as it is being washed and brushed. Very recommended.

PROS: Quick Car Wash and Oil Change Service
CONS: None

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1 out of 1 people found this review helpful.

Latest reviews from Citysearch.

.

This is a great car wash and oil change place. They don't take a long time and they do a great job, every time. It's a nice place. Our cars ALWAYS look nice, always when we get them washed. We used to go anywhere to get a car wash but then

6
★★★★★

This is a great car wash and oil change place. They don't take a long time and they do a great job, every time. It's a nice place. Our cars ALWAYS look nice, always when we get them washed. We used to go anywhere to get a car wash but then

.

The wash is fine. If you have a problem do not waste your time talking to the simple minded arrogant money taker behind the counter. She will only tell you the management is not there, probably because there is either no management or they don't want to talk talk to their own employee anyway. Go amywhere else. By the way, this will probably be followed in a day or so by a very positive commentary obviously written by "the Management"

1
★☆☆☆☆

The wash is fine. If you have a problem do not waste your time talking to the simple minded arrogant money taker behind the counter. She will only tell you the management is not there, probably because there is either no management or they don't want to talk talk to their own employee anyway. Go amywhere else. By the way, this will probably be followed in a day or so by a very positive commentary obviously written by "the Management"

Pros: None

Cons: Arrogant management

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