Silver Bay Express Lube

★★★☆☆
  • 1784 Hooper Ave

    Toms River, NJ 08753

    Map & Directions
  • 732-255-8555

About Silver Bay Express Lube

Hours
Sun 8am-4pm, Mon-Sat 8am-5pm

Automotive

Automotive
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It amazes me how competitors of a business can come on here and "bash" the other! If you know anything about Silver Bay Car Wash then you would know that all others strive to meet the quality and customer service that this place provides! Unfortunately, they are unable to surpass yet even come close to the service provided here. A family-owned business that has been around for over 25yrs - they obviously are doing something right! I would take the bad reviews with a "grain of salt", as miserable people love to complain. People like this are an example of what NOT to be!

5
★★★★★

It amazes me how competitors of a business can come on here and "bash" the other! If you know anything about Silver Bay Car Wash then you would know that all others strive to meet the quality and customer service that this place provides! Unfortunately, they are unable to surpass yet even come close to the service provided here. A family-owned business that has been around for over 25yrs - they obviously are doing something right! I would take the bad reviews with a "grain of salt", as miserable people love to complain. People like this are an example of what NOT to be!

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I've been going here for years, but only because it is the lesser of all the evils close to my Silverton home. They have tried the up-sell 15 out of 22 visits. Exactly 22 visits I keep all my big Yellow receipts! 1st oil plug happened on my 2nd visit Jan. 14th, 2003. Odd because it was changed 3 months prior at another location (Smitty's). My first visit in September of 2002 there was no up-sell. I had no leaks in my driveway, car was 2 years old. I only go back to save time and because at least I knew what I was dealing with. My last visit I know my tire was low on air I got the warning inside and checked it myself it was reading 25psi. At the end when I was paying the lady read things off and said the pressure was good. When I went out to see the car it was low so I backed my car up to the bay and made them do it right. The place I prefer to get my oil changed is not really a competitor as it's all the way across town. So far that I hate going there and settle for these clowns. But at least you get no grief from these guys. Plus if you want a cheap car wash you can do it yourself in the bays attached on the side of the building. Don't know the name, but its on Main St. just off 37 opposite RS Strauss.

2
★★☆☆☆

I've been going here for years, but only because it is the lesser of all the evils close to my Silverton home. They have tried the up-sell 15 out of 22 visits. Exactly 22 visits I keep all my big Yellow receipts! 1st oil plug happened on my 2nd visit Jan. 14th, 2003. Odd because it was changed 3 months prior at another location (Smitty's). My first visit in September of 2002 there was no up-sell. I had no leaks in my driveway, car was 2 years old. I only go back to save time and because at least I knew what I was dealing with. My last visit I know my tire was low on air I got the warning inside and checked it myself it was reading 25psi. At the end when I was paying the lady read things off and said the pressure was good. When I went out to see the car it was low so I backed my car up to the bay and made them do it right. The place I prefer to get my oil changed is not really a competitor as it's all the way across town. So far that I hate going there and settle for these clowns. But at least you get no grief from these guys. Plus if you want a cheap car wash you can do it yourself in the bays attached on the side of the building. Don't know the name, but its on Main St. just off 37 opposite RS Strauss.

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If you want to be hasseled to replace something on your car each time you go for an oil change then this is the place for you. My final visit was on 9/23/11 when I was told I needed to replace my oil plug fro 5 dollars. They told me the washer was bad on the plug and since it was attached and was not removable the entire plug would have to be replaced. I replaced it, asked for the old one where I then took it to a parts store... truth is the washer was removable and could be replaced for pennies. I had asked for the manager when I was there and made the point that they were the only ones that had ever handled the plug and would he replace it. The answer was no and he reinforced the lie the mechanic had told me about the washer. Soooooooooooooo for 5 dollars they lost a customer who had been giving them business for 6 years. This was not the first time I had been hard sold... go somewhere else!

1
★☆☆☆☆

If you want to be hasseled to replace something on your car each time you go for an oil change then this is the place for you. My final visit was on 9/23/11 when I was told I needed to replace my oil plug fro 5 dollars. They told me the washer was bad on the plug and since it was attached and was not removable the entire plug would have to be replaced. I replaced it, asked for the old one where I then took it to a parts store... truth is the washer was removable and could be replaced for pennies. I had asked for the manager when I was there and made the point that they were the only ones that had ever handled the plug and would he replace it. The answer was no and he reinforced the lie the mechanic had told me about the washer. Soooooooooooooo for 5 dollars they lost a customer who had been giving them business for 6 years. This was not the first time I had been hard sold... go somewhere else!

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.

i would never again recommend this place. 10 years of business and they are giving me the shaft. Thanks Vince!
Silver Bay Car Wash

1
★☆☆☆☆

i would never again recommend this place. 10 years of business and they are giving me the shaft. Thanks Vince!
Silver Bay Car Wash

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.

Love it! Only place I go to for a car wash and/ or oil change! Service is great! Lines usually go fast! the mechanics know what they are doing and tell you if there are any problems with your car. They dont push the sales so you know its legit. If you say no to a filter change or windshield wiper change they leave it as is. They actually SHOW you whats wrong and if there is something damaged so you know they arent lying to make money.
as for car wash, wonderful washers. Not saying they are perfect, they do get busy so they do have to rush a bit, but for rushing and compared to other places this place is the best.
Love everything and everyone about this place.

5
★★★★★

Love it! Only place I go to for a car wash and/ or oil change! Service is great! Lines usually go fast! the mechanics know what they are doing and tell you if there are any problems with your car. They dont push the sales so you know its legit. If you say no to a filter change or windshield wiper change they leave it as is. They actually SHOW you whats wrong and if there is something damaged so you know they arent lying to make money.
as for car wash, wonderful washers. Not saying they are perfect, they do get busy so they do have to rush a bit, but for rushing and compared to other places this place is the best.
Love everything and everyone about this place.

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My wife took my car here for an oil change.She never mentioned it to me and I took it in LESS THAN 600 miles later. Our stupid. They did the oil change. When I went back to talk to the manager( he never identified himself by name) he said "we perfromed the service you came in for. We don't look at the mileage sticker we put on your winshield. it's automatic and we throw that stuff away. You come in for a car wash, we wash your car. You came in for service. we did it "I asked him if he was comfortable with that. Yes, he said. The woman at the desk pointed out that my "ticket said I was 1/2 quarts low on oil after less than 600 miles. My car has @50,000 miles has been corporate required and meticously maintained according to the owners manual I have NO LEAKS according to prior and subsequent oil service and evidence. Questions: Why was I low after 600 miles? Was the paid for service performed? Just questions not accusations
I, my wife, and my son ( 3 cars) will never use this place again.
I will inform all my circle to avoid this place. You make your decision if you want to do business here.

1
★☆☆☆☆

My wife took my car here for an oil change.She never mentioned it to me and I took it in LESS THAN 600 miles later. Our stupid. They did the oil change. When I went back to talk to the manager( he never identified himself by name) he said "we perfromed the service you came in for. We don't look at the mileage sticker we put on your winshield. it's automatic and we throw that stuff away. You come in for a car wash, we wash your car. You came in for service. we did it "I asked him if he was comfortable with that. Yes, he said. The woman at the desk pointed out that my "ticket said I was 1/2 quarts low on oil after less than 600 miles. My car has @50,000 miles has been corporate required and meticously maintained according to the owners manual I have NO LEAKS according to prior and subsequent oil service and evidence. Questions: Why was I low after 600 miles? Was the paid for service performed? Just questions not accusations
I, my wife, and my son ( 3 cars) will never use this place again.
I will inform all my circle to avoid this place. You make your decision if you want to do business here.

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0 out of 2 people found this review helpful.

.

I've used Silver Bay a few times now and I never experienced any problems. They are very fast, and they actually pay great attention to details such as wiper blades and antennas. My car always looks and smells great! I seriously have to question the validity of the two previous reviews. How do you explain the long lines every weekend? Sounds like one (or both) of these reviewers are actually the competition.

5
★★★★★

I've used Silver Bay a few times now and I never experienced any problems. They are very fast, and they actually pay great attention to details such as wiper blades and antennas. My car always looks and smells great! I seriously have to question the validity of the two previous reviews. How do you explain the long lines every weekend? Sounds like one (or both) of these reviewers are actually the competition.

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2 out of 2 people found this review helpful.

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The car came out with white spots all over it and I had to get it detailed. The detailer said they reuse the water and don't filter it, and the white spots were salt from other peoples cars-ew.

1
★☆☆☆☆

The car came out with white spots all over it and I had to get it detailed. The detailer said they reuse the water and don't filter it, and the white spots were salt from other peoples cars-ew.

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0 out of 2 people found this review helpful.

.

My car only has 1500 miles on it and I wash it every 2 weeks. I used Silver Bay for the first and last time today because the service was horrible. I paid for the top of the line wash and it actually came out of the car wash dirtier then it went in! Lint and streaks on the windows, scuff marks on the doors from dirty shoes and not vacuumed well at all, to the point I took it to another car wash. My husband had his truck done at the same time, they did a lousy job on that too AND they scratched it.

1
★☆☆☆☆

My car only has 1500 miles on it and I wash it every 2 weeks. I used Silver Bay for the first and last time today because the service was horrible. I paid for the top of the line wash and it actually came out of the car wash dirtier then it went in! Lint and streaks on the windows, scuff marks on the doors from dirty shoes and not vacuumed well at all, to the point I took it to another car wash. My husband had his truck done at the same time, they did a lousy job on that too AND they scratched it.

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1 out of 3 people found this review helpful.

.

I've been taking my vehicles to Silver Bay since they opened. They keep getting better and better each year. They are a family owned business and the take great pride in their work. The service is phenomenal, and the are HONEST. I take my vehicle to SB for oil changes, and no where else. They don't nickel and dime you to death, and the don't perform work you don't need. (Unlike some other local car wash/oil change centers who pull the old "you need a new PCV valve or whatever).

5
★★★★★

I've been taking my vehicles to Silver Bay since they opened. They keep getting better and better each year. They are a family owned business and the take great pride in their work. The service is phenomenal, and the are HONEST. I take my vehicle to SB for oil changes, and no where else. They don't nickel and dime you to death, and the don't perform work you don't need. (Unlike some other local car wash/oil change centers who pull the old "you need a new PCV valve or whatever).

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2 out of 2 people found this review helpful.

.

Silver Bay Car wash has several categories of car washes ranging from the simple exterior cleaning to the complete indoor and out job. My personal favorite is the Royal- for about $11, you get a complete exterior cleaning and a fairly good interior cleaning. If you buy a gift certificate, you get 5 car washes for the price of 4!. My parents always put them in our stocking at Christmas. There store has a full assortment of car accessories and minor gift items so you can do your shopping while you wait for your car to be finished. They tend to be busy on Saturday and Sunday mornings so unless you want to wait, I would recommend going during the week.

4
★★★★☆

Silver Bay Car wash has several categories of car washes ranging from the simple exterior cleaning to the complete indoor and out job. My personal favorite is the Royal- for about $11, you get a complete exterior cleaning and a fairly good interior cleaning. If you buy a gift certificate, you get 5 car washes for the price of 4!. My parents always put them in our stocking at Christmas. There store has a full assortment of car accessories and minor gift items so you can do your shopping while you wait for your car to be finished. They tend to be busy on Saturday and Sunday mornings so unless you want to wait, I would recommend going during the week.

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2 out of 2 people found this review helpful.

 

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