Econo Lodge

★☆☆☆☆
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  • 450 Madison Ave

    Lakewood, NJ 08701

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About Econo Lodge

Hours
Daily 24 Hours

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I never take the time to write reviews, but I was so disgusted with the service I received at this hotel that I am making an exception. While in New Jersey for a family funeral, we decided to book a room at a nearby hotel. I was told that the Econo Lodge was basic, but clean. I was sadly misinformed. Upon arrival, I took the room key (and the television remote) to my room for an inspection. The room itself was okay - not great, but okay. The bathroom however, showed signs of obvious neglect. Left in the tub were the hairs of previous occupants. I returned the office, complained and was given another room and the assurances if I had any problems I would be give the room at a refunded price. The second room had the same neglected bathroom. When I returned yet again to complain, I was told that I could leave. Since it was late into the night, and there were no nearby hotels this was not an option. I asked the manager if he would come to view the bathroom to see what I was referring to. He refused, in a very bored and disenterested way. I was given the maids cleaning tools and the opportunity to clean the room myself. 20 minutes later I had a room that I felt safe using the bathroom in. I have to say, the only thing that disgusted me more than the filthy bathroom, was the horrible service received. I wish this on no one. Do yourself a favor and stay anywhere else!

0
★☆☆☆☆

I never take the time to write reviews, but I was so disgusted with the service I received at this hotel that I am making an exception. While in New Jersey for a family funeral, we decided to book a room at a nearby hotel. I was told that the Econo Lodge was basic, but clean. I was sadly misinformed. Upon arrival, I took the room key (and the television remote) to my room for an inspection. The room itself was okay - not great, but okay. The bathroom however, showed signs of obvious neglect. Left in the tub were the hairs of previous occupants. I returned the office, complained and was given another room and the assurances if I had any problems I would be give the room at a refunded price. The second room had the same neglected bathroom. When I returned yet again to complain, I was told that I could leave. Since it was late into the night, and there were no nearby hotels this was not an option. I asked the manager if he would come to view the bathroom to see what I was referring to. He refused, in a very bored and disenterested way. I was given the maids cleaning tools and the opportunity to clean the room myself. 20 minutes later I had a room that I felt safe using the bathroom in. I have to say, the only thing that disgusted me more than the filthy bathroom, was the horrible service received. I wish this on no one. Do yourself a favor and stay anywhere else!

Cons: service, cleanliness

Editorial from

Nationwide hotel chain is family- and business-friendly. Amenities include communication facilities, large conference rooms, Jacuzzi suites and outdoor pools.

 

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