Normandy Studio

★★★☆☆
  • 107 Watchung Ave

    Plainfield, NJ 07060

    Map & Directions
  • 908-755-0473

Personal Services

Personal Services
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Being a well-trained computer graphics artists for over ten years now, and judging from my two granddaughters high school graduation photograph proofs, I'm really surprised at the poor quality of Normandy Studio's workmanship. I hope they

3
★★★★★

Being a well-trained computer graphics artists for over ten years now, and judging from my two granddaughters high school graduation photograph proofs, I'm really surprised at the poor quality of Normandy Studio's workmanship. I hope they

.

My son's senior portraits were done by Normandy studio. The photo looks fine. Paid for it in MAY! Not cheap either... now it's NOVEMBER and still NOTHING! I could have paid an additional $10 to have my photos shipped to me -- are you

3
★★★★★

My son's senior portraits were done by Normandy studio. The photo looks fine. Paid for it in MAY! Not cheap either... now it's NOVEMBER and still NOTHING! I could have paid an additional $10 to have my photos shipped to me -- are you

.

Just received my daughter's senior portrait proofs. Looks like they hired blind day-laborers to take these pictures. I'll be returning them and find a real photographer to take a senior picture. They have a lot of nerve charging such a high price for these. Don't bother to call their office either. The staff is about as professional as the photos. Stay away from this place.

1
★☆☆☆☆

Just received my daughter's senior portrait proofs. Looks like they hired blind day-laborers to take these pictures. I'll be returning them and find a real photographer to take a senior picture. They have a lot of nerve charging such a high price for these. Don't bother to call their office either. The staff is about as professional as the photos. Stay away from this place.

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My son's senior pictures arrived today...you do beautiful work!! (And it's really nice that you do the facial touch up). My daughter's pictures from 3 years ago were beautiful also! Thank you!

5
★★★★★

My son's senior pictures arrived today...you do beautiful work!! (And it's really nice that you do the facial touch up). My daughter's pictures from 3 years ago were beautiful also! Thank you!

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I cannot believe this is a real photography company and not a bunch of people running around with cameras. When you try to get an answer from the office, it makes you think you are talking to Lenny or Squiggy from that old sitcom. All the men who answer the phones sound like Brooklyn retards. There is only one woman who sounds competent so if you need assistance you better ask for Otty.
Meanwhile my daughter's pictures were paid in full for with MC and they never sent them because they could not read whether I wrote a 1 or a 7. So the answer I got from Johnnie was that they were waiting for me to call them and ask where my pictures were. Maybe their phones don't dial out??? and I guess it was too difficult for him to do the math and see that it must have been a 1. Like I said "retards" and you better ask for Otty. She got my pictures to us.

1
★☆☆☆☆

I cannot believe this is a real photography company and not a bunch of people running around with cameras. When you try to get an answer from the office, it makes you think you are talking to Lenny or Squiggy from that old sitcom. All the men who answer the phones sound like Brooklyn retards. There is only one woman who sounds competent so if you need assistance you better ask for Otty.
Meanwhile my daughter's pictures were paid in full for with MC and they never sent them because they could not read whether I wrote a 1 or a 7. So the answer I got from Johnnie was that they were waiting for me to call them and ask where my pictures were. Maybe their phones don't dial out??? and I guess it was too difficult for him to do the math and see that it must have been a 1. Like I said "retards" and you better ask for Otty. She got my pictures to us.

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1 out of 1 people found this review helpful.

.

These people are a mess. My daughter ordered her senior portraits at a cost of over $500. Her picture was taken a year before she graduated and we expected to have them in couple months. When they were not delivered by Christmas we called and inquired and spoke to someone who sounded like he barely knew what pictures were. After telling him that I paid by Visa in full, he tells me if I didn't get them then "I guess you owed some money." Then after telling him I paid in full 6 months ago, he tells me I still owe a $7 shipping charge if I wanted to get the "pichurs." If I had known about a shipping charge I would have included that in my original payment. I mailed them a $7 check and we received the pictures in time for her graduation a full year later and they were not worth $500. Who thought up that system. In this day of the internet and digital photography, these people still act like it is 1975
And..check out their website http://normandystudio.com/. OMG, looks like some child in grammar school designed it.
i

1
★☆☆☆☆

These people are a mess. My daughter ordered her senior portraits at a cost of over $500. Her picture was taken a year before she graduated and we expected to have them in couple months. When they were not delivered by Christmas we called and inquired and spoke to someone who sounded like he barely knew what pictures were. After telling him that I paid by Visa in full, he tells me if I didn't get them then "I guess you owed some money." Then after telling him I paid in full 6 months ago, he tells me I still owe a $7 shipping charge if I wanted to get the "pichurs." If I had known about a shipping charge I would have included that in my original payment. I mailed them a $7 check and we received the pictures in time for her graduation a full year later and they were not worth $500. Who thought up that system. In this day of the internet and digital photography, these people still act like it is 1975
And..check out their website http://normandystudio.com/. OMG, looks like some child in grammar school designed it.
i

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1 out of 1 people found this review helpful.

.

Normandy Studios took my son's Rahway HS senior class pictures. We never got the proofs from them to even order a packet. I was told I had to send a $20 deposit to even get the proofs. Their packets seemed highly priced. No matter what combination I tried to add up (Preferred 5X7's to 8X10s)they all came up to the same price range. They charged extra for each additional pose, for any proofs which had their logo sprawled across the middle of the picture, and for delivery...
There were two poses. One with cap/gown, one without. There was no getting around that minimum $200+ fee and on top of that the extra fees. I had to make repeated calls to keep track of my order. Each time a different person...another explanation.
Finally, there was never a confirmation of my order (no call to verify, email or correspondence) so, aside from my scribbled notes, I had no copy of what I had ordered. I wanted to have the photographs to take to my 95 year old mother on her birthday Nov. 1st in Fla, but will not have them. I paid for delivery, but their records did not reflect that. Therefore, I have to wait until the end of Nov. or sometime in Dec. to pick them up when they deliver them to the school.
There was no compromising, no customer service, no discount, no exceptions. The customer is never right with this company!

2
★★☆☆☆

Normandy Studios took my son's Rahway HS senior class pictures. We never got the proofs from them to even order a packet. I was told I had to send a $20 deposit to even get the proofs. Their packets seemed highly priced. No matter what combination I tried to add up (Preferred 5X7's to 8X10s)they all came up to the same price range. They charged extra for each additional pose, for any proofs which had their logo sprawled across the middle of the picture, and for delivery...
There were two poses. One with cap/gown, one without. There was no getting around that minimum $200+ fee and on top of that the extra fees. I had to make repeated calls to keep track of my order. Each time a different person...another explanation.
Finally, there was never a confirmation of my order (no call to verify, email or correspondence) so, aside from my scribbled notes, I had no copy of what I had ordered. I wanted to have the photographs to take to my 95 year old mother on her birthday Nov. 1st in Fla, but will not have them. I paid for delivery, but their records did not reflect that. Therefore, I have to wait until the end of Nov. or sometime in Dec. to pick them up when they deliver them to the school.
There was no compromising, no customer service, no discount, no exceptions. The customer is never right with this company!

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1 out of 1 people found this review helpful.

.

My daughter is a senior Columbia High School where Normandy Studio was commissioned to take all yearbook and graduation portraits. What disorganization and confusion on the part of the Staff representing Normandy. Firstly, the first scheduled shooting for my daughter resulted in "no trace" of the pictures taken. So, another appointment was arranged. This time pictures were taken but Normandy's proofs were never received by us. We request that they re-send TWICE. Each time we call Normandy, they said "we mailed them out" and they would cite my correct address. We were also told that we had a $59,00 credit. We asked for the check. We asked for a check again, again and again. We were told they would wait to see if the check was cashed; we waited, and waited and waited. We still do not have our monies owed. Next step--Bureau of Consumer Affairs. Linda C, South Orange

2
★★☆☆☆

My daughter is a senior Columbia High School where Normandy Studio was commissioned to take all yearbook and graduation portraits. What disorganization and confusion on the part of the Staff representing Normandy. Firstly, the first scheduled shooting for my daughter resulted in "no trace" of the pictures taken. So, another appointment was arranged. This time pictures were taken but Normandy's proofs were never received by us. We request that they re-send TWICE. Each time we call Normandy, they said "we mailed them out" and they would cite my correct address. We were also told that we had a $59,00 credit. We asked for the check. We asked for a check again, again and again. We were told they would wait to see if the check was cashed; we waited, and waited and waited. We still do not have our monies owed. Next step--Bureau of Consumer Affairs. Linda C, South Orange

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1 out of 1 people found this review helpful.

.

Normany Studio takes the senior portraits every year in my high school, and every picture is always fantastic. They take beautiful photographs in the schools, but for retakes in the studio it's even better, as the photographer shows you the pictures he takes and lets you choose right away what you like.

5
★★★★★

Normany Studio takes the senior portraits every year in my high school, and every picture is always fantastic. They take beautiful photographs in the schools, but for retakes in the studio it's even better, as the photographer shows you the pictures he takes and lets you choose right away what you like.

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