Patient First Dentistry-Summit

★★★★☆
  • 475 Springfield Ave 210

    Summit, NJ 07901

    Map & Directions
  • 908-273-5656

About Patient First Dentistry-Summit

Hours
Mon 8am-6pm, Fri 8am-6pm, Tue 8am-7pm, Thu 8am-7pm, Sat 8am-1pm

Health & Medical

Health & Medical
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Dr. George Alexander, DDS

1629 Harding Blvd Cotter, AR

3.5 2
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Bad attitude by the people who work there. Its only about money! Nothing else..

3
★★★★★

Bad attitude by the people who work there. Its only about money! Nothing else..

.

I used quotations on "Dentist Practice" because this office is run more like a business than as a practice. I was in and out in 10-15 minutes, barely seeing the doctor but her tech. I was refused a teeth cleaning and only given X-rays at my one and only appointment and told that this was "standard protocal" - which do not be fooled, this could not be further from the truth. They are merely trying to obtain yet another co-pay from you. When I scheduled this appointment I called ahead and confirmed with the receptionist that the doctor I would be seeing was in-network with my insurance. I also called my insurance to double-check and my rep gave me a website to confirm listings. On the day I went in for my appointment, my copay was accepted and they tried to make plans to schedule my cleaning. I was so put-off with the office and their procedures that I did not do so. I only paid my copay at the time of service and was later billed IN FULL for those x-rays, since I happen to be an OUT OF NETWORK patient. NO ONE told me this information. Not my insurance, not the receptionist, and I had proof of that. Months after, they were still listed as actively participating in my plan on my insurance's website. I filed an appeal and my insurance paid them. I asked that they not contact me further and just yesterday I received a letter in the mail urging me to schedule my cleaning. Their grammar is not even correct in the letter that they sent out. If anyone sees this message and still decides to go to this practice, consider yourself warned. They function primarily as a business. I raised several concerns within my very short time with the doctor and she brushed them off. She also had no idea about how to make a night guard for me. This was something I asked about when I made my appointment. The office is beyond terrible and I would hope nobody has to go through what I went through. Try to find a doctor who will administer care, not treat you like a business transaction.

0
★☆☆☆☆

I used quotations on "Dentist Practice" because this office is run more like a business than as a practice. I was in and out in 10-15 minutes, barely seeing the doctor but her tech. I was refused a teeth cleaning and only given X-rays at my one and only appointment and told that this was "standard protocal" - which do not be fooled, this could not be further from the truth. They are merely trying to obtain yet another co-pay from you. When I scheduled this appointment I called ahead and confirmed with the receptionist that the doctor I would be seeing was in-network with my insurance. I also called my insurance to double-check and my rep gave me a website to confirm listings. On the day I went in for my appointment, my copay was accepted and they tried to make plans to schedule my cleaning. I was so put-off with the office and their procedures that I did not do so. I only paid my copay at the time of service and was later billed IN FULL for those x-rays, since I happen to be an OUT OF NETWORK patient. NO ONE told me this information. Not my insurance, not the receptionist, and I had proof of that. Months after, they were still listed as actively participating in my plan on my insurance's website. I filed an appeal and my insurance paid them. I asked that they not contact me further and just yesterday I received a letter in the mail urging me to schedule my cleaning. Their grammar is not even correct in the letter that they sent out. If anyone sees this message and still decides to go to this practice, consider yourself warned. They function primarily as a business. I raised several concerns within my very short time with the doctor and she brushed them off. She also had no idea about how to make a night guard for me. This was something I asked about when I made my appointment. The office is beyond terrible and I would hope nobody has to go through what I went through. Try to find a doctor who will administer care, not treat you like a business transaction.

Pros: Couldn't think of one for you.

Cons: You have to get lucky and find somewhere to park, the office doesn't even have separate rooms,

 

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