Madison Pet Shop

★★★★☆

About Madison Pet Shop

Hours
Mon - Fri, 9am - 6pm; Sat, 9am - 5pm; Sun, closed

Pets & Animals

Pets & Animals
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Aquarium Shop

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Invisible Fence of Huntsville, LLC

7950 Highway 72 West, Suite A170 Madison, AL

3.7 10
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This is a fantastic store! The staff is helpful and knowledgeable. They helped me choose the right food for my growing puppy. The prices are less than the chain stores. I won't go anywhere else from now on!

5
★★★★★

This is a fantastic store! The staff is helpful and knowledgeable. They helped me choose the right food for my growing puppy. The prices are less than the chain stores. I won't go anywhere else from now on!

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I wish I could give this business no stars. I am shocked by the unprofessionalism of the shop's owner, Ned. My son brought his bird in to get his nails and wings clipped. The shop charges $10 for each service. My son had a $20, so Ned, after yelling at my son, told him he owed him $1.40. I have researched different pet shops, the most shops charge is $13 in total. Irregardless, Ned's behavior towards a PAYING customer was uncalled for. My son retur Ed with the $1.40 and Ned not only refused to take hit, he told him to forget it and leave.

My son has had a few altercations with them, but I told him he should support local business. Never again. I will be filing any and all complaints possible against Ned and his "team" for their unprofessional level of service. It seems, if you aren't "upper crust" you get treated differently in Madison Pet Shop.

Thankfully, I'll be able to let everyone at the High School and the school district know about this incident (there were others before) and I will ask all to boycot the store. No individual deserves this level of treatment.

1
★☆☆☆☆

I wish I could give this business no stars. I am shocked by the unprofessionalism of the shop's owner, Ned. My son brought his bird in to get his nails and wings clipped. The shop charges $10 for each service. My son had a $20, so Ned, after yelling at my son, told him he owed him $1.40. I have researched different pet shops, the most shops charge is $13 in total. Irregardless, Ned's behavior towards a PAYING customer was uncalled for. My son retur Ed with the $1.40 and Ned not only refused to take hit, he told him to forget it and leave.

My son has had a few altercations with them, but I told him he should support local business. Never again. I will be filing any and all complaints possible against Ned and his "team" for their unprofessional level of service. It seems, if you aren't "upper crust" you get treated differently in Madison Pet Shop.

Thankfully, I'll be able to let everyone at the High School and the school district know about this incident (there were others before) and I will ask all to boycot the store. No individual deserves this level of treatment.

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0 out of 2 people found this review helpful.

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Am surprised by the negative review. We wander in here all the time just to look at the fish or small pets (hamsters, birds, lizards, etc). If I ever want to add a fish to my aquarium, this is my go-to store. I've never had a problem with any of their fish, not once. They also have a great selection of high ends foods for our dog and cats and prices are right on with the larger chains, but with great service. They will carry to the car for you, special order items, etc. One of the best around. I never go to the highway stores anymore.

5
★★★★★

Am surprised by the negative review. We wander in here all the time just to look at the fish or small pets (hamsters, birds, lizards, etc). If I ever want to add a fish to my aquarium, this is my go-to store. I've never had a problem with any of their fish, not once. They also have a great selection of high ends foods for our dog and cats and prices are right on with the larger chains, but with great service. They will carry to the car for you, special order items, etc. One of the best around. I never go to the highway stores anymore.

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I started going to the Madison Pet Shop a few years ago when one of my cats was continually vomiting everything we fed her. We had been giving her Fancy Feast, which we've since come to find out is pretty unhealthy. The vet recommended Science Diet, but she had problems with that too (and she didn't like it). The gentleman who owns the Madison Pet Shop said it may be a grain allergy and suggested one of the many varieties of grain-free cat food they carry (Mind you, our vet had not even suggested this, and has only given a lukewarm response since we've told him that it has made all the difference). We finally settled on Wellness (I should say, she finally settled on Wellness!) and suffice to say, she no longer vomits up her food (she still throws up when she eats a plant or grass or has a hairball, of course). The prices at Madison Pet Shop are right in line with the big box retailers (a case of Wellness is cheaper than at PetCo), and there is a customer appreciation program whereby a given number of purchases entitles you to free stuff (we get a free case of Wellness about once a year). I was surprised to read the negative review below. The staff at Madison Pet Shop isn't overly enthusiastic and fake, like at most big box places, rather they are down-to-earth and friendly and, most importantly, extremely knowledgeable.

5
★★★★★

I started going to the Madison Pet Shop a few years ago when one of my cats was continually vomiting everything we fed her. We had been giving her Fancy Feast, which we've since come to find out is pretty unhealthy. The vet recommended Science Diet, but she had problems with that too (and she didn't like it). The gentleman who owns the Madison Pet Shop said it may be a grain allergy and suggested one of the many varieties of grain-free cat food they carry (Mind you, our vet had not even suggested this, and has only given a lukewarm response since we've told him that it has made all the difference). We finally settled on Wellness (I should say, she finally settled on Wellness!) and suffice to say, she no longer vomits up her food (she still throws up when she eats a plant or grass or has a hairball, of course). The prices at Madison Pet Shop are right in line with the big box retailers (a case of Wellness is cheaper than at PetCo), and there is a customer appreciation program whereby a given number of purchases entitles you to free stuff (we get a free case of Wellness about once a year). I was surprised to read the negative review below. The staff at Madison Pet Shop isn't overly enthusiastic and fake, like at most big box places, rather they are down-to-earth and friendly and, most importantly, extremely knowledgeable.

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I have been dealing with Ned and his staff since I moved into town 12 years ago. He has the best selection of QUALITY of dog, cockatiel and guinea pig food and supplies. A great knowledgeable staff will answer any and all of your questions. I couldn't have asked for a better local pet shop.

5
★★★★★

I have been dealing with Ned and his staff since I moved into town 12 years ago. He has the best selection of QUALITY of dog, cockatiel and guinea pig food and supplies. A great knowledgeable staff will answer any and all of your questions. I couldn't have asked for a better local pet shop.

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SO Rude - went in a few times with my daughter to look around and while we did not buy a pet or any supplies we were made to feel a little less than for not buying. Would NEVER shop here due to rude vibes sent our way. Would rather drive out of my to PetCo pets on route 10 - which is much nicer anyway. Normally I love to support local - POLITE local

1
★☆☆☆☆

SO Rude - went in a few times with my daughter to look around and while we did not buy a pet or any supplies we were made to feel a little less than for not buying. Would NEVER shop here due to rude vibes sent our way. Would rather drive out of my to PetCo pets on route 10 - which is much nicer anyway. Normally I love to support local - POLITE local

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1 out of 1 people found this review helpful.

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Amazing selection and kindest services you will find. Have gone out of their way to accommodate my individual needs, been friendly and helpful. Would never shop anywhere else for my kitten!

5
★★★★★

Amazing selection and kindest services you will find. Have gone out of their way to accommodate my individual needs, been friendly and helpful. Would never shop anywhere else for my kitten!

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Extensive selection of premium/ organic dog food that you cant find at the large chains. You can almost find any type of high end dog food there (e.g. innova, orijen, evangers, etc.)

4
★★★★☆

Extensive selection of premium/ organic dog food that you cant find at the large chains. You can almost find any type of high end dog food there (e.g. innova, orijen, evangers, etc.)

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A great place to take your animal for wing clippings, etc. Lots of great food, necessities and toys for your pets. A stop worth making for food and other necessities for your animals...being them..dogs, cats, birds, etc.

3
★★★☆☆

A great place to take your animal for wing clippings, etc. Lots of great food, necessities and toys for your pets. A stop worth making for food and other necessities for your animals...being them..dogs, cats, birds, etc.

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This is a great little pet shop ... they have supplies for all sorts of animals and even carry a number of the better treats for dogs. They do carry the raw food for those who feed their animals raw and the prices are very reasonable. Every Saturday they let a local cat rescue group use their store for adoption day ... there is parking available in the back which makes shopping there easy.

3
★★★☆☆

This is a great little pet shop ... they have supplies for all sorts of animals and even carry a number of the better treats for dogs. They do carry the raw food for those who feed their animals raw and the prices are very reasonable. Every Saturday they let a local cat rescue group use their store for adoption day ... there is parking available in the back which makes shopping there easy.

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